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Data Center IT Support Engineer, Data Centre Operations

Amazon

Engineering Jobs

Data Center IT Support Engineer, Data Centre Operations

full-timePosted: Oct 9, 2025

Job Description

Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? We are looking for skilled Data Center Technicians with a passion for technology to help us expand our data centers to the next level. At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most Customer-centric Company.You will work on installing and troubleshooting the infrastructure that supports the AWS cloud. You will also be responsible to work with logistics and other teams to maintain daily operations. There is never a dull moment as each day presents itself with different challenges.Data Center Operations designs, installs & maintains the world’s largest Computing Infrastructure. This role is a unique opportunity to work in some of the most advanced data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of cloud technology in the region.Key job responsibilities- Escalation point and technical troubleshooter for all Systems and problems.- Deep diving into Linux server issues.- Remediation of physical layer outages, both Systems & Network.- Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events.- Shift work (4 days on and 4 days off including night shifts on a rotational basis).- Install & configure racks of hosts in line with internal SLAs.- Triage & resolve trouble tickets for all devices in your region.- Physical replacement of server and network device parts.- Ensure correct rotation of parts & spares.- Enforcing Amazons Security Best Practices.- Interact with third party vendors & contractors.- Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs.- This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment.- It may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.- Candidates must possess a valid driver’s license and their own vehicle to travel between sites.

Locations

  • Australia, VIC, Melbourne, Melbourne, VIC, Australia

Salary

Estimated Salary Rangehigh confidence

85,000 - 120,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • - 1+ years of computer hardware troubleshooting and repair experienceintermediate
  • - 1+ years of computer networking experienceintermediate

Required Qualifications

  • - 1+ years of computer hardware troubleshooting and repair experience (experience, 1 years)
  • - 1+ years of computer networking experience (experience, 1 years)
  • - High school or equivalent diploma (experience)

Preferred Qualifications

  • - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure (experience)
  • Acknowledgement of country: (experience)
  • In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. (experience)
  • IDE statement: (experience)

Responsibilities

  • - Escalation point and technical troubleshooter for all Systems and problems.
  • - Deep diving into Linux server issues.
  • - Remediation of physical layer outages, both Systems & Network.
  • - Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events.
  • - Shift work (4 days on and 4 days off including night shifts on a rotational basis).
  • - Install & configure racks of hosts in line with internal SLAs.
  • - Triage & resolve trouble tickets for all devices in your region.
  • - Physical replacement of server and network device parts.
  • - Ensure correct rotation of parts & spares.
  • - Enforcing Amazons Security Best Practices.
  • - Interact with third party vendors & contractors.
  • - Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs.
  • - This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment.
  • - It may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
  • - Candidates must possess a valid driver’s license and their own vehicle to travel between sites.

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Amazon logo

Data Center IT Support Engineer, Data Centre Operations

Amazon

Engineering Jobs

Data Center IT Support Engineer, Data Centre Operations

full-timePosted: Oct 9, 2025

Job Description

Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? We are looking for skilled Data Center Technicians with a passion for technology to help us expand our data centers to the next level. At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most Customer-centric Company.You will work on installing and troubleshooting the infrastructure that supports the AWS cloud. You will also be responsible to work with logistics and other teams to maintain daily operations. There is never a dull moment as each day presents itself with different challenges.Data Center Operations designs, installs & maintains the world’s largest Computing Infrastructure. This role is a unique opportunity to work in some of the most advanced data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of cloud technology in the region.Key job responsibilities- Escalation point and technical troubleshooter for all Systems and problems.- Deep diving into Linux server issues.- Remediation of physical layer outages, both Systems & Network.- Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events.- Shift work (4 days on and 4 days off including night shifts on a rotational basis).- Install & configure racks of hosts in line with internal SLAs.- Triage & resolve trouble tickets for all devices in your region.- Physical replacement of server and network device parts.- Ensure correct rotation of parts & spares.- Enforcing Amazons Security Best Practices.- Interact with third party vendors & contractors.- Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs.- This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment.- It may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.- Candidates must possess a valid driver’s license and their own vehicle to travel between sites.

Locations

  • Australia, VIC, Melbourne, Melbourne, VIC, Australia

Salary

Estimated Salary Rangehigh confidence

85,000 - 120,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • - 1+ years of computer hardware troubleshooting and repair experienceintermediate
  • - 1+ years of computer networking experienceintermediate

Required Qualifications

  • - 1+ years of computer hardware troubleshooting and repair experience (experience, 1 years)
  • - 1+ years of computer networking experience (experience, 1 years)
  • - High school or equivalent diploma (experience)

Preferred Qualifications

  • - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure (experience)
  • Acknowledgement of country: (experience)
  • In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. (experience)
  • IDE statement: (experience)

Responsibilities

  • - Escalation point and technical troubleshooter for all Systems and problems.
  • - Deep diving into Linux server issues.
  • - Remediation of physical layer outages, both Systems & Network.
  • - Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events.
  • - Shift work (4 days on and 4 days off including night shifts on a rotational basis).
  • - Install & configure racks of hosts in line with internal SLAs.
  • - Triage & resolve trouble tickets for all devices in your region.
  • - Physical replacement of server and network device parts.
  • - Ensure correct rotation of parts & spares.
  • - Enforcing Amazons Security Best Practices.
  • - Interact with third party vendors & contractors.
  • - Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs.
  • - This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment.
  • - It may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
  • - Candidates must possess a valid driver’s license and their own vehicle to travel between sites.

Target Your Resume for "Data Center IT Support Engineer, Data Centre Operations" , Amazon

Get personalized recommendations to optimize your resume specifically for Data Center IT Support Engineer, Data Centre Operations. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Data Center IT Support Engineer, Data Centre Operations" , Amazon

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

aws.team-dcaws.team-aisOperations, IT, & Support Engineering

Answer 10 quick questions to check your fit for Data Center IT Support Engineer, Data Centre Operations @ Amazon.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.