ER Investigator, Worldwide Operations Centralized Investigation
Job Description
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Worldwide Operations Human Resources team as an HR Investigator supporting our US locations. The central objective of the North America Centralized Investigation team is to thoroughly and expeditiously investigate all associate concerns in a fair, unbiased and consistent manner. The ideal candidate for this position has strong communication and interpersonal skills, demonstrates an ability to earn trust, dive deep and work successfully on a broad spectrum of employee and labor relations issues and business challenges. Key job responsibilitiesThe HR Investigator will work proactively to: • Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation• Independently manage assigned casework, bringing investigations to closure rapidly and definitively • Design, collect, and analyze multiple levels of employee and stakeholder feedback• Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation• Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues • Partner to engage in continuous improvement initiatives • Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all WW Ops employees• Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations • The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.
Locations
- United States, AZ, Tempe, Tempe, AZ, United States
- United States, TX, Austin, Austin, TX, United States
- United States, GA, Atlanta, Atlanta, GA, United States
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
85,000 - 125,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- - Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentationintermediate
- - Experience supporting hourly employee client groupintermediate
- - Experience in a call center, distribution center, or manufacturing environmentintermediate
- - 5+ years human resource generalist experience or HR investigations specialist experienceintermediate
Required Qualifications
- - Bachelor's degree (degree)
- - Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation (experience)
- - Experience supporting hourly employee client group (experience)
- - Experience in a call center, distribution center, or manufacturing environment (experience)
- - 5+ years human resource generalist experience or HR investigations specialist experience (experience, 5 years)
Preferred Qualifications
- - Knowledge of employment law and HR policies and procedures (experience)
- - Advanced degree, JD, or other specialized training in labor/employee relations (degree in other specialized training in labor)
- Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,900/year in our lowest geographic market up to $123,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. (experience)
Responsibilities
- The HR Investigator will work proactively to:
- • Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation
- • Independently manage assigned casework, bringing investigations to closure rapidly and definitively
- • Design, collect, and analyze multiple levels of employee and stakeholder feedback
- • Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation
- • Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues
- • Partner to engage in continuous improvement initiatives
- • Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all WW Ops employees
- • Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations
- • The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.
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Tags & Categories
ER Investigator, Worldwide Operations Centralized Investigation
Job Description
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Worldwide Operations Human Resources team as an HR Investigator supporting our US locations. The central objective of the North America Centralized Investigation team is to thoroughly and expeditiously investigate all associate concerns in a fair, unbiased and consistent manner. The ideal candidate for this position has strong communication and interpersonal skills, demonstrates an ability to earn trust, dive deep and work successfully on a broad spectrum of employee and labor relations issues and business challenges. Key job responsibilitiesThe HR Investigator will work proactively to: • Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation• Independently manage assigned casework, bringing investigations to closure rapidly and definitively • Design, collect, and analyze multiple levels of employee and stakeholder feedback• Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation• Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues • Partner to engage in continuous improvement initiatives • Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all WW Ops employees• Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations • The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.
Locations
- United States, AZ, Tempe, Tempe, AZ, United States
- United States, TX, Austin, Austin, TX, United States
- United States, GA, Atlanta, Atlanta, GA, United States
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
85,000 - 125,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- - Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentationintermediate
- - Experience supporting hourly employee client groupintermediate
- - Experience in a call center, distribution center, or manufacturing environmentintermediate
- - 5+ years human resource generalist experience or HR investigations specialist experienceintermediate
Required Qualifications
- - Bachelor's degree (degree)
- - Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation (experience)
- - Experience supporting hourly employee client group (experience)
- - Experience in a call center, distribution center, or manufacturing environment (experience)
- - 5+ years human resource generalist experience or HR investigations specialist experience (experience, 5 years)
Preferred Qualifications
- - Knowledge of employment law and HR policies and procedures (experience)
- - Advanced degree, JD, or other specialized training in labor/employee relations (degree in other specialized training in labor)
- Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,900/year in our lowest geographic market up to $123,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. (experience)
Responsibilities
- The HR Investigator will work proactively to:
- • Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation
- • Independently manage assigned casework, bringing investigations to closure rapidly and definitively
- • Design, collect, and analyze multiple levels of employee and stakeholder feedback
- • Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation
- • Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues
- • Partner to engage in continuous improvement initiatives
- • Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for all WW Ops employees
- • Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations
- • The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.