External Fulfilment - Sales Operation , External Fulfilment Brazil
Job Description
We are looking for a Strategy and Sales Operations Manager, to act as an Individual Contributor, for the Brazil External Fulfillment (EF) team to drive long-term business growth. The ideal candidate will be a hands-on, data-driven self-starter with proven leadership experience who can help measure and optimize business operations while influencing strategic decision-making. This role will be crucial in developing business cadences, evolving forecasting models, and translating analytical insights into actionable business recommendations in a rapidly growing environment. This is not a people manager role.The successful candidate must be comfortable working autonomously in an ambiguous, rapidly evolving environment while maintaining a strong focus on customer needs and scalable solutions. This is an individual contributor role that will report to Head of External Fulfilment Leader in BR. Key job responsibilitiesKey Responsibilities:Strategic Planning & Execution:1. Lead annual EF goals recommendations, budgeting, and forecasting processes2. Identify, prioritize, and execute growth opportunities for External Fulfillment channels3. Drive the financial model to support growth strategies4. Design and implement strategic change plans across the sales organization5. Own selection strategy plan for EFAnalytics & Operations:1. Develop and maintain forecasting models, metrics, and dashboards2. Support Generative AI initiatives to unlock data-driven insights3. Provide visibility to senior management on business operations and customer segment performance through metrics and dashboards4. Create scalable solutions for new initiatives while maintaining customer focusCross-functional Leadership:1. Build deep understanding of EF processes, tools, data, and team dynamics 2. Drive sales organization readiness, including selection planning and investment guidance 3. Collaborate with internal stakeholders to incubate and implement new programs4. Partner with BR 3P field sales teams on strategic initiatives5. Identify operational gaps and lead high-impact improvement projects
Locations
- Brazil, SP, Sao Paulo, Sao Paulo, SP, Brazil
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
120,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- - Experience using Microsoft Excel to manipulate and analyze dataintermediate
- - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.intermediate
- - Experience defining, refining and implementing sales processes, procedures and policies or equivalentintermediate
- - English and Portuguese proficiencyintermediate
Required Qualifications
- - Experience using Microsoft Excel to manipulate and analyze data (experience)
- - Bachelor's degree or equivalent (degree in equivalent)
- - Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc. (experience)
- - Experience defining, refining and implementing sales processes, procedures and policies or equivalent (experience)
- - English and Portuguese proficiency (experience)
Preferred Qualifications
- - Experience using Salesforce (or other CRM tool) or BI tools (experience)
- - Experience presenting to senior leadership (experience)
Responsibilities
- Key Responsibilities:
- Strategic Planning & Execution:
- 1. Lead annual EF goals recommendations, budgeting, and forecasting processes
- 2. Identify, prioritize, and execute growth opportunities for External Fulfillment channels
- 3. Drive the financial model to support growth strategies
- 4. Design and implement strategic change plans across the sales organization
- 5. Own selection strategy plan for EF
- Analytics & Operations:
- 1. Develop and maintain forecasting models, metrics, and dashboards
- 2. Support Generative AI initiatives to unlock data-driven insights
- 3. Provide visibility to senior management on business operations and customer segment performance through metrics and dashboards
- 4. Create scalable solutions for new initiatives while maintaining customer focus
- Cross-functional Leadership:
- 1. Build deep understanding of EF processes, tools, data, and team dynamics
- 2. Drive sales organization readiness, including selection planning and investment guidance
- 3. Collaborate with internal stakeholders to incubate and implement new programs
- 4. Partner with BR 3P field sales teams on strategic initiatives
- 5. Identify operational gaps and lead high-impact improvement projects
