Job Description

Locations

• United States, MA, Boston, Boston, MA, United States
• United States, VA, Arlington, Arlington, VA, United States
• United States, WA, Seattle, Seattle, WA, United States
• United States, TX, Dallas, Dallas, TX, United States

Salary

Skills Required

• - 7+ years of sales operations or sales strategy in a mid-to-large-scale tech company experienceintermediate
• - Experience in sales operations or sales strategy in a mid-to-large-scale tech companyintermediate
• - Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentationsintermediate
• - Experience in multiple organizational functions such as compensation, forecasting, organizational development or equivalentintermediate
• - Experience with Microsoft Office products and applicationsintermediate

Required Qualifications

• - 7+ years of sales operations or sales strategy in a mid-to-large-scale tech company experience (experience, 7 years)
• - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or a related field (degree in business administration)
• - Experience in sales operations or sales strategy in a mid-to-large-scale tech company (experience)
• - Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations (experience)
• - Experience in multiple organizational functions such as compensation, forecasting, organizational development or equivalent (experience)
• - Experience with Microsoft Office products and applications (experience)

Preferred Qualifications

• - Experience developing and implementing systems and tools utilized for CRM, variable compensation, revenue reporting, forecasting, sales force automation or equivalent (experience)
• - Experience with program management spanning planning, execution and project delivery (experience)
• - Experience working within a high-growth, technology company (experience)
• - Master's degree or equivalent (degree in equivalent)
• Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $143,400/year in our lowest geographic market up to $237,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. (experience)

Responsibilities

• You are the Single Threaded Leader of a global SMGS sales operation program, with a matrixed team that you lead to develop and execute the end-to-end program to: 1) effectively define end-customers and partners into a new data structure and execute AWS-wide updates for all business units, 2) develop AWS policy to support this program – access, governance, management; and 3) lead the change management and communications process.
• You collaborate and influence business owners and executives in the development and expansion of this program, and support data-driven decision-making. You adapt to a rapidly-evolving environment and bring excellent verbal and written communication skills, and will be an integral part of the SMGS Ops team, partnering closely with a broad range of stakeholders. You actively recruit bar-raising talent and continuously develop your team.
• You demonstrate strengths in problem solving, analytics, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask. You identify, resolve, or provide guidance to resolve complex issues. This role leads a matrixed (dotted line) global team of sales planners, FSOs, Planning Tools, Data Management, Econometrics, Finance, and Revenue experts from across the business.
• • Leads the program to develop and operationalize a holistic customer intelligence capability to define a customer across geography, segments, industries, etc., and map the relationship between customers and partners.
• • Manages the end-to-end program, including tooling requirements, policy & governance, reporting, and stakeholder engagement.
• • Develop consistent and common global policies, processes, reporting, metrics, enablement, and communications for program execution.
• • Monitors performance metrics to track program effectiveness and makes in-year program adjustments to address organizational shifts and business needs.
• • Supports the management of dispute resolution process for customer definition issues.
• About the team
• The Global Sales Planning and Compensation (GSPC) team is a critical partner to our global sales organization. We lead: annual, in-year, and goals planning; policy & governance; operations; performance targets; sales compensation design; and communications & enablement to motivate and guide our field teams to achieve strategic business goals. As AWS continues its rapid growth, this team plays an important role in scaling processes to support thousands of sellers across numerous industries, geographies, and product lines. Your expertise and leadership will help take this team to the next level.
• About AWS
• Diverse Experiences
• AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
• Why AWS?
• Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
• Inclusive Team Culture
• Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
• Mentorship & Career Growth
• We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
• AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

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