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ICQA Area Manager (Inventory Control and Quality Assurance), Quality Manager

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ICQA Area Manager (Inventory Control and Quality Assurance), Quality Manager

full-timePosted: Jul 31, 2025

Job Description

Do you aim to have a dynamic impact on the world?Are you up for creating solutions and solving tomorrow’s problems today?Then we have the opportunity for you!We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.Key job responsibilitiesYour role and responsibilities as ICQA Area Manager:• Support safety programs and compliance to ensure a safe work environment for all Associates;• Lead and supervise a team in Inventory Control/Quality Assurance operations within the Fulfilment Center;• Coordinate inventory control maintenance and random counts aligned with network strategies, ensuring SOX compliance and consistency;• Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team;• Identify root causes of inventory deviations using cause-and-effect methodologies and implement corrective actions;• Drive and support network-wide Fulfilment & Operations-focused quality initiatives;• Manage in ICQA functions and drive team performance;• Promote process improvements while developing your team’s capabilities to keep pace with our rapid growth, fostering a culture of excellence and engagement.About the teamThe ICQA mission is to prevent and remove customer-facing defects with the goal to provide a world class service to our customers, at the lowest possible cost. The Vision of ICQA is to exceed customers’ expectations, both buyers and sellers. We drive defect-free order fulfillment by operating in the most efficient and accurate way through the creation and implementation of quality standards in our FC processes (receive, stow, count, pick, pack & ship) up to our sellers and customers. We lead with empathy to create a safer, more productive, higher performing and more diverse work environment. We commit to empower and support our team members to grow and achieve their aspirations.

Locations

  • Brazil, RJ, Sao Joao de Meriti, São João de Meriti, RJ, Brazil
  • Brazil, RJ, Sao Joao De Meriti, São João de Meriti, RJ, Brazil

Salary

Skills Required

  • - Employee and performance management experienceintermediate

Required Qualifications

  • - Bachelor's degree or equivalent (degree in equivalent)
  • - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays (experience)
  • - Employee and performance management experience (experience)
  • - Advanced English Skills (experience)

Preferred Qualifications

  • - Performance metrics, process improvement or lean techniques experience (experience)

Responsibilities

  • Your role and responsibilities as ICQA Area Manager:
  • • Support safety programs and compliance to ensure a safe work environment for all Associates;
  • • Lead and supervise a team in Inventory Control/Quality Assurance operations within the Fulfilment Center;
  • • Coordinate inventory control maintenance and random counts aligned with network strategies, ensuring SOX compliance and consistency;
  • • Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team;
  • • Identify root causes of inventory deviations using cause-and-effect methodologies and implement corrective actions;
  • • Drive and support network-wide Fulfilment & Operations-focused quality initiatives;
  • • Manage in ICQA functions and drive team performance;
  • • Promote process improvements while developing your team’s capabilities to keep pace with our rapid growth, fostering a culture of excellence and engagement.
  • About the team
  • The ICQA mission is to prevent and remove customer-facing defects with the goal to provide a world class service to our customers, at the lowest possible cost. The Vision of ICQA is to exceed customers’ expectations, both buyers and sellers. We drive defect-free order fulfillment by operating in the most efficient and accurate way through the creation and implementation of quality standards in our FC processes (receive, stow, count, pick, pack & ship) up to our sellers and customers. We lead with empathy to create a safer, more productive, higher performing and more diverse work environment. We commit to empower and support our team members to grow and achieve their aspirations.

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Amazon logo

ICQA Area Manager (Inventory Control and Quality Assurance), Quality Manager

Amazon

Other Jobs

ICQA Area Manager (Inventory Control and Quality Assurance), Quality Manager

full-timePosted: Jul 31, 2025

Job Description

Do you aim to have a dynamic impact on the world?Are you up for creating solutions and solving tomorrow’s problems today?Then we have the opportunity for you!We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.Key job responsibilitiesYour role and responsibilities as ICQA Area Manager:• Support safety programs and compliance to ensure a safe work environment for all Associates;• Lead and supervise a team in Inventory Control/Quality Assurance operations within the Fulfilment Center;• Coordinate inventory control maintenance and random counts aligned with network strategies, ensuring SOX compliance and consistency;• Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team;• Identify root causes of inventory deviations using cause-and-effect methodologies and implement corrective actions;• Drive and support network-wide Fulfilment & Operations-focused quality initiatives;• Manage in ICQA functions and drive team performance;• Promote process improvements while developing your team’s capabilities to keep pace with our rapid growth, fostering a culture of excellence and engagement.About the teamThe ICQA mission is to prevent and remove customer-facing defects with the goal to provide a world class service to our customers, at the lowest possible cost. The Vision of ICQA is to exceed customers’ expectations, both buyers and sellers. We drive defect-free order fulfillment by operating in the most efficient and accurate way through the creation and implementation of quality standards in our FC processes (receive, stow, count, pick, pack & ship) up to our sellers and customers. We lead with empathy to create a safer, more productive, higher performing and more diverse work environment. We commit to empower and support our team members to grow and achieve their aspirations.

Locations

  • Brazil, RJ, Sao Joao de Meriti, São João de Meriti, RJ, Brazil
  • Brazil, RJ, Sao Joao De Meriti, São João de Meriti, RJ, Brazil

Salary

Skills Required

  • - Employee and performance management experienceintermediate

Required Qualifications

  • - Bachelor's degree or equivalent (degree in equivalent)
  • - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays (experience)
  • - Employee and performance management experience (experience)
  • - Advanced English Skills (experience)

Preferred Qualifications

  • - Performance metrics, process improvement or lean techniques experience (experience)

Responsibilities

  • Your role and responsibilities as ICQA Area Manager:
  • • Support safety programs and compliance to ensure a safe work environment for all Associates;
  • • Lead and supervise a team in Inventory Control/Quality Assurance operations within the Fulfilment Center;
  • • Coordinate inventory control maintenance and random counts aligned with network strategies, ensuring SOX compliance and consistency;
  • • Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team;
  • • Identify root causes of inventory deviations using cause-and-effect methodologies and implement corrective actions;
  • • Drive and support network-wide Fulfilment & Operations-focused quality initiatives;
  • • Manage in ICQA functions and drive team performance;
  • • Promote process improvements while developing your team’s capabilities to keep pace with our rapid growth, fostering a culture of excellence and engagement.
  • About the team
  • The ICQA mission is to prevent and remove customer-facing defects with the goal to provide a world class service to our customers, at the lowest possible cost. The Vision of ICQA is to exceed customers’ expectations, both buyers and sellers. We drive defect-free order fulfillment by operating in the most efficient and accurate way through the creation and implementation of quality standards in our FC processes (receive, stow, count, pick, pack & ship) up to our sellers and customers. We lead with empathy to create a safer, more productive, higher performing and more diverse work environment. We commit to empower and support our team members to grow and achieve their aspirations.

Target Your Resume for "ICQA Area Manager (Inventory Control and Quality Assurance), Quality Manager" , Amazon

Get personalized recommendations to optimize your resume specifically for ICQA Area Manager (Inventory Control and Quality Assurance), Quality Manager. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "ICQA Area Manager (Inventory Control and Quality Assurance), Quality Manager" , Amazon

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Fulfillment & Operations Management

Answer 10 quick questions to check your fit for ICQA Area Manager (Inventory Control and Quality Assurance), Quality Manager @ Amazon.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.