Amazon is looking for experienced Logistics Specialist/Analyst for this Amazon Global Logistics (AGL) new team. AGL is dedicated to building, managing and operating a global logistics network that enables selection from anywhere in the world and delivers customer orders to anywhere in the world, cost effectively. As part of this strategy, we have established a locally based Amazon Global Logistics team in EU that is responsible for the performance of our carriers, related to international transportation of inbound shipments for Sellers. This local team has the responsibility to work in close collaboration with the AGL and Fulfillment By Amazon (FBA) teams worldwide developing capabilities, products and carrier strategies that continue to improve our product offerings for Sellers and expansion of new services. The local team will also be working very closely with the local Transportation and Operations team to leverage existing agreements, assets and capabilities to continue strengthening our product offering to our sellers and extend our reach to our customers across the world. The EU team will also have access to AGL teams globally, based in India, US, Japan, Singapore, Australia, Brazil and China, ensuring that we continue to link our Origin capabilities with Destination needs to reduce transportation and shipping costs and improve our on time and in full performance metric and or delivery promise. A Logistics Specialist/Analyst facilitates flow of information between different stakeholders (Logistics Service Providers (LSP)/Sellers/Customs/Product Managers/Supply Chain) and resolves any potential issues that affect Seller Experience and delivery performance. A Logistics Specialist/Analyst provides timely resolution to the issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (over phone or email). Responsibilities include, but are not limited to: - Conduct deep dive analysis of performance combining internal and external data sources - Must be able to systematically resolve problems with data integrity and follow through on the resolutions to ensure they are delivered. - Must be able to quickly understand the business impact of the trends and make good quality data driven decisions. - Prioritize, optimize and deliver timely updates for all key metrics - Graphically visualize data to allow easy access to large sets of information and understanding for a broad range of people - Develop automation solutions for reports, tools and processes - Deliver operational improvements using data driven approach to root cause analysis and solution design - Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers (FBA, Finance, Software Support, Fulfillment Centers). - Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.