Investigation Associate, Middle Mile Product & Technology
Job Description
Amazon is looking for an Investigation Associate that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Associate will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term, systemic solutions for a world-class customer experience. In this role, the Investigation Associate will be responsible for a wide range of duties related to identity verification.Key job responsibilities- Conduct investigations- Take appropriate action to identify and help - minimize the risk posed by fraud or abuse patterns and trends- Consistently achieve daily/weekly/monthly targets and quality standards for investigations- Knowledge to systematically escalate problems or variance in the information- Experience to follow through on the resolutions to ensure they are delivered- Participate in ad-hoc projects and assignments as necessaryA day in the life- Meet productivity, quality and other hygiene metrics/ goals- Share inputs for SOP enhancements
Locations
- India, KA, Bengaluru, Bengaluru, KA, India
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
800,000 - 1,500,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- 6 months to 1 year of experience -Speak, write, and read fluently ( English ) -Experience with Microsoft Office products and applications -Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysintermediate
Required Qualifications
- 6 months to 1 year of experience -Speak, write, and read fluently ( English ) -Experience with Microsoft Office products and applications -Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays (experience, 1 years)
Preferred Qualifications
- 6 months to 1 year of experience -Speak, write, and read fluently ( English ) -Experience with Microsoft Office products and applications -Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays (experience, 1 years)
Responsibilities
- - Conduct investigations
- - Take appropriate action to identify and help - minimize the risk posed by fraud or abuse patterns and trends
- - Consistently achieve daily/weekly/monthly targets and quality standards for investigations
- - Knowledge to systematically escalate problems or variance in the information
- - Experience to follow through on the resolutions to ensure they are delivered
- - Participate in ad-hoc projects and assignments as necessary
Documents
Application Instructions
https://www.amazon.jobs/en/jobs/3117022