Job Description

Locations

• United States, CA, San Diego, San Diego, CA, United States

Salary

Skills Required

• - 5+ years of developing a team of technical professionals across multiple locations experienceintermediate
• - 2+ years of leading technology teams as a information technology operations manager experienceintermediate
• - Bachelor's degree, or 4+ years of professional or military experienceintermediate
• - Knowledge of Linux or Unix systems administrationintermediate

Required Qualifications

• - 5+ years of developing a team of technical professionals across multiple locations experience (experience, 5 years)
• - 2+ years of leading technology teams as a information technology operations manager experience (experience, 2 years)
• - Bachelor's degree, or 4+ years of professional or military experience (experience, 4 years)
• - Knowledge of Linux or Unix systems administration (experience)

Preferred Qualifications

• - Knowledge of hardware architectures (experience)
• - Experience with system management tools and client/server environments (experience)
• Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. (experience)
• Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. (experience)

Responsibilities

• - Hire, train, and develop a team of IT professionals.
• - Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• - Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
• - Establish and maintain a positive, productive relationship with operational partners and staff.
• - Lead infrastructure builds in new facilities.
• - Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.
• - Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).
• - Develop and maintain policies, procedures, and processes.
• - Oversee management of equipment and parts inventory.
• - Create, manage, and support recognition and communication programs.
• - Travel up to 30%.

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