Product Manager, Sub-Same Day (SSD)
Job Description
We are seeking a Product Manager II to join our Sub-Same Day (SSD) delivery team to help develop and improve features that enable faster-than-same-day delivery across North America. In this role, you will work on defining, planning, and executing product features that enhance our SSD delivery network. You will collaborate closely with cross-functional teams to translate customer needs into product requirements and drive the implementation of key features. This role combines customer-focused product thinking with tactical execution to improve our technology products and customer experience. This role may require up to 10% travel annually.Key job responsibilities* Work with customers and internal stakeholders to define and clarify feature requirements, prioritize the roadmap, and improve customer experience (CX) for SSD delivery products* Develop and utilize data inputs and KPIs to inform operational adjustments and feature improvements* Create clear product specifications and work closely with engineering teams to ensure successful feature delivery* Participate in customer research and usability studies to gather insights and validate feature designs* Collaborate with UX designers to create mockups and prototypes for new features* Ensure features meet compliance, localization, and accessibility requirements* Manage the feature development lifecycle, including launch coordination and post-launch support* Analyze feature performance and drive continuous improvements based on data and customer feedback
Locations
- United States, WA, Bellevue, Bellevue, WA, United States
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
150,000 - 220,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- - 3+ years of product management experienceintermediate
- - Experience owning feature delivery and tradeoffs of a productintermediate
- - Experience working cross-functionally with a wide breadth of stakeholders, users, engineers, and leaders to generate buy-inintermediate
- - Experience in analyzing data to drive decisionsintermediate
- - Experience communicating complex business concepts in verbal and written formintermediate
Required Qualifications
- - Bachelor's degree (degree)
- - 3+ years of product management experience (experience, 3 years)
- - Experience owning feature delivery and tradeoffs of a product (experience)
- - Experience working cross-functionally with a wide breadth of stakeholders, users, engineers, and leaders to generate buy-in (experience)
- - Experience in analyzing data to drive decisions (experience)
- - Experience communicating complex business concepts in verbal and written form (experience)
Preferred Qualifications
- - Knowledge of SQL and VBA at an advanced level (experience)
- - Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization (experience)
- - Experience in Logistics, Distribution or Fulfillment processes (experience)
- - Experience with SQL and data visualization tools such as Tableau (experience)
- Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,700/year in our lowest geographic market up to $179,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. (experience)
Responsibilities
- * Work with customers and internal stakeholders to define and clarify feature requirements, prioritize the roadmap, and improve customer experience (CX) for SSD delivery products
- * Develop and utilize data inputs and KPIs to inform operational adjustments and feature improvements
- * Create clear product specifications and work closely with engineering teams to ensure successful feature delivery
- * Participate in customer research and usability studies to gather insights and validate feature designs
- * Collaborate with UX designers to create mockups and prototypes for new features
- * Ensure features meet compliance, localization, and accessibility requirements
- * Manage the feature development lifecycle, including launch coordination and post-launch support
- * Analyze feature performance and drive continuous improvements based on data and customer feedback
