Product Support Engineer - Perception, Prime Air

Amazon logo

Amazon

full-time

Posted: August 19, 2025

Number of Vacancies: 1

Job Description

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.We’re working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide visible benefit to customers, this is your opportunity.Come work on the Amazon Prime Air Team!Prime Air is seeking an experienced Engineer within the Product Support Organization team to drive deployment of hardware and software functionality within our perception system, investigate issues to drive delivery on a critical program across several different disciplines. This role requires strong troubleshooting capabilities, and ability to innovate in a constrained design space. Excellent communication skills are a must to build trust and drive alignment across both design and operations spaces. You will work with engineering, manufacturing, and operational functions across all Prime Air teams, to drive efficient delivery, and decompose ambiguous problems into straightforward solutions. The ideal candidate will have exceptional customer focus, problem solving skills, regulatory understanding, and the ability to convert lessons learned to requirement update requests. You will work hard, have fun, and of course, make history!Key job responsibilities- Strong background in computer vision, sensor fusion, or machine learning applications- Drive the delivery of critical engineering feedback and design improvements for Prime Air drones and support systems across teams through requirement tracking, design, development and test.- Own and drive triage of issues that occur in the field- Partner with quality and design engineering teams to close feedback loops- Engage with customer teams to understand opportunities for process improvement, and drive changes- Work with other engineers to find innovative solutions within fixed design spaceExport Control LicenseThis position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.

Locations

  • United States, WA, Seattle, Seattle, WA, United States

Salary

Salary not disclosed

Estimated Salary Rangehigh confidence

140,000 - 200,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • - 2+ years of systems development experienceintermediate
  • - Experience in automating, deploying, and supporting infrastructureintermediate
  • - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rustintermediate
  • - Experience developing system architecture for perception systems in robotics, autonomous vehicles, or aerospace applicationsintermediate

Required Qualifications

  • - Are enrolled in or have completed a Bachelor's degree or above in computer science, computer engineering, or related field (degree in or have completed a bachelor)
  • - 2+ years of systems development experience (experience, 2 years)
  • - Experience in automating, deploying, and supporting infrastructure (experience)
  • - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust (experience)
  • - Strong background in computer vision, sensor fusion, or machine learning applications (experience)
  • - Experience developing system architecture for perception systems in robotics, autonomous vehicles, or aerospace applications (experience)

Preferred Qualifications

  • - Knowledge of and proficiency in the use of Python scripting language (experience)
  • - Knowledge of computer science fundamentals such as object-oriented design, operating systems, algorithms, data structures, and complexity analysis (experience)
  • - Experience with customer facing roles (experience)
  • - Experience leading continuous improvement efforts and driving operational efficiency (experience)
  • - Experience with quality systems (experience)
  • - Experience with change management and technology deployment (experience)
  • - Experience with design or redesign of integrated systems (experience)
  • Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,200/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. (experience)

Responsibilities

  • - Strong background in computer vision, sensor fusion, or machine learning applications
  • - Drive the delivery of critical engineering feedback and design improvements for Prime Air drones and support systems across teams through requirement tracking, design, development and test.
  • - Own and drive triage of issues that occur in the field
  • - Partner with quality and design engineering teams to close feedback loops
  • - Engage with customer teams to understand opportunities for process improvement, and drive changes
  • - Work with other engineers to find innovative solutions within fixed design space
  • Export Control License
  • This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.

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Operations, IT, & Support Engineering

Product Support Engineer - Perception, Prime Air

Amazon logo

Amazon

full-time

Posted: August 19, 2025

Number of Vacancies: 1

Job Description

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.We’re working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide visible benefit to customers, this is your opportunity.Come work on the Amazon Prime Air Team!Prime Air is seeking an experienced Engineer within the Product Support Organization team to drive deployment of hardware and software functionality within our perception system, investigate issues to drive delivery on a critical program across several different disciplines. This role requires strong troubleshooting capabilities, and ability to innovate in a constrained design space. Excellent communication skills are a must to build trust and drive alignment across both design and operations spaces. You will work with engineering, manufacturing, and operational functions across all Prime Air teams, to drive efficient delivery, and decompose ambiguous problems into straightforward solutions. The ideal candidate will have exceptional customer focus, problem solving skills, regulatory understanding, and the ability to convert lessons learned to requirement update requests. You will work hard, have fun, and of course, make history!Key job responsibilities- Strong background in computer vision, sensor fusion, or machine learning applications- Drive the delivery of critical engineering feedback and design improvements for Prime Air drones and support systems across teams through requirement tracking, design, development and test.- Own and drive triage of issues that occur in the field- Partner with quality and design engineering teams to close feedback loops- Engage with customer teams to understand opportunities for process improvement, and drive changes- Work with other engineers to find innovative solutions within fixed design spaceExport Control LicenseThis position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.

Locations

  • United States, WA, Seattle, Seattle, WA, United States

Salary

Salary not disclosed

Estimated Salary Rangehigh confidence

140,000 - 200,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • - 2+ years of systems development experienceintermediate
  • - Experience in automating, deploying, and supporting infrastructureintermediate
  • - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rustintermediate
  • - Experience developing system architecture for perception systems in robotics, autonomous vehicles, or aerospace applicationsintermediate

Required Qualifications

  • - Are enrolled in or have completed a Bachelor's degree or above in computer science, computer engineering, or related field (degree in or have completed a bachelor)
  • - 2+ years of systems development experience (experience, 2 years)
  • - Experience in automating, deploying, and supporting infrastructure (experience)
  • - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust (experience)
  • - Strong background in computer vision, sensor fusion, or machine learning applications (experience)
  • - Experience developing system architecture for perception systems in robotics, autonomous vehicles, or aerospace applications (experience)

Preferred Qualifications

  • - Knowledge of and proficiency in the use of Python scripting language (experience)
  • - Knowledge of computer science fundamentals such as object-oriented design, operating systems, algorithms, data structures, and complexity analysis (experience)
  • - Experience with customer facing roles (experience)
  • - Experience leading continuous improvement efforts and driving operational efficiency (experience)
  • - Experience with quality systems (experience)
  • - Experience with change management and technology deployment (experience)
  • - Experience with design or redesign of integrated systems (experience)
  • Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $89,200/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. (experience)

Responsibilities

  • - Strong background in computer vision, sensor fusion, or machine learning applications
  • - Drive the delivery of critical engineering feedback and design improvements for Prime Air drones and support systems across teams through requirement tracking, design, development and test.
  • - Own and drive triage of issues that occur in the field
  • - Partner with quality and design engineering teams to close feedback loops
  • - Engage with customer teams to understand opportunities for process improvement, and drive changes
  • - Work with other engineers to find innovative solutions within fixed design space
  • Export Control License
  • This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.

Target Your Resume for "Product Support Engineer - Perception, Prime Air"

Get personalized recommendations to optimize your resume specifically for Product Support Engineer - Perception, Prime Air. Our AI analyzes job requirements and tailors your resume to maximize your chances.

Keyword optimization
Skills matching
Experience alignment

Check Your ATS Score for "Product Support Engineer - Perception, Prime Air"

Find out how well your resume matches this job's requirements. Our Applicant Tracking System (ATS) analyzer scores your resume based on keywords, skills, and format compatibility.

Instant analysis
Detailed feedback
Improvement tips

Documents

Tags & Categories

Operations, IT, & Support Engineering