Senior Operations Manager
Amazon
Senior Operations Manager
Job Description
The NA Sub-Same Day Distribution Center (SSD DC) network is seeking a Sr. Operations Manager to own Site Operations. Amazon’s Sub-Same Day (SSD) network is designed to fulfill speed-sensitive products to Amazon’s customers in as little as 5-hours. Distribution Centers support this mission by holding safety stock which can be transshipped to each fulfillment center on an as-needed basis.Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.The Sr. Operations Manager will focus on people development, craft performance metrics, and drive efforts at one of our large (1MM+ sq ft) SSD Distribution Center. They are involved in creating a culture of continuous improvement, and are able to steer the team in Lean and Six Sigma methodologies.The Sr. Operations Manager will partner consistently with Operations, Program Managers, Finance, S&OP, WHS, and other adjacent teams. They will drive high standards and innovation in processes supporting inventory health, customer-facing quality, and both leader and associate onboarding.Key job responsibilities• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.• Lead the team and set expectations for the Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.Key job responsibilities• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.• Lead the team and set expectations for the Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Locations
- United States, WI, Kenosha, Kenosha, WI, United States
Salary
Estimated Salary Rangehigh confidence
140,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- - Bachelor’s Degree or 2+ years Amazon experience. • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment. • Prior experience with performance metrics, process improvement and Lean techniques. • Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.intermediate
Required Qualifications
- - Bachelor’s Degree or 2+ years Amazon experience. • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment. • Prior experience with performance metrics, process improvement and Lean techniques. • Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination. (experience, 2 years)
Preferred Qualifications
- Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. (experience)
Responsibilities
- • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- • Lead the team and set expectations for the Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
- Key job responsibilities
- • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- • Lead the team and set expectations for the Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
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Answer 10 quick questions to check your fit for Senior Operations Manager @ Amazon.
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Senior Operations Manager
Amazon
Senior Operations Manager
Job Description
The NA Sub-Same Day Distribution Center (SSD DC) network is seeking a Sr. Operations Manager to own Site Operations. Amazon’s Sub-Same Day (SSD) network is designed to fulfill speed-sensitive products to Amazon’s customers in as little as 5-hours. Distribution Centers support this mission by holding safety stock which can be transshipped to each fulfillment center on an as-needed basis.Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.The Sr. Operations Manager will focus on people development, craft performance metrics, and drive efforts at one of our large (1MM+ sq ft) SSD Distribution Center. They are involved in creating a culture of continuous improvement, and are able to steer the team in Lean and Six Sigma methodologies.The Sr. Operations Manager will partner consistently with Operations, Program Managers, Finance, S&OP, WHS, and other adjacent teams. They will drive high standards and innovation in processes supporting inventory health, customer-facing quality, and both leader and associate onboarding.Key job responsibilities• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.• Lead the team and set expectations for the Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.Key job responsibilities• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.• Lead the team and set expectations for the Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Locations
- United States, WI, Kenosha, Kenosha, WI, United States
Salary
Estimated Salary Rangehigh confidence
140,000 - 180,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- - Bachelor’s Degree or 2+ years Amazon experience. • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment. • Prior experience with performance metrics, process improvement and Lean techniques. • Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.intermediate
Required Qualifications
- - Bachelor’s Degree or 2+ years Amazon experience. • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment. • Prior experience with performance metrics, process improvement and Lean techniques. • Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination. (experience, 2 years)
Preferred Qualifications
- Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. (experience)
Responsibilities
- • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- • Lead the team and set expectations for the Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
- Key job responsibilities
- • Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- • Lead the team and set expectations for the Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- • Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- • Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- • Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- • Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Tags & Categories
Answer 10 quick questions to check your fit for Senior Operations Manager @ Amazon.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs