Senior Station Manager
Job Description
AMZL Sr. Station Leaders are responsible for all budgetary, people development and operations objectives for an Amazon Logistics Delivery Station (DS). Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the DS. Key job responsibilities - Responsible for the overall safety, quality, performance, customer experience and people development for all delivery station operations. - Drives vision for station team and creation of quality initiatives, process change initiatives and other lean initiatives to enable their functional area and ultimately each DS to meet and exceed business plan - Problem-solves for closing gaps between performance and goals - Will set and clarify requirements and expectations for Senior Operations, Operations, Area and Shift Managers. Measures performance, provides feedback, and holds Senior Ops and Ops Managers accountable for their performance and the performance of their departments - Manages an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis - Manages day-to-day relationships with multiple Delivery Service Providers (DSPs) - Presents operational metrics regularly to the senior leadership team - Hires and develops top talent. Creates and implements a talent plan for each site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement - Leverages the Senior Ops, Ops, Area and Shift Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area - Cultivates strong culture and engagement throughout all levels of the delivery station teams - Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. - Works with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives
Locations
- United States, TN, Memphis, Memphis, TN, United States
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
140,000 - 200,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- - Completed Bachelor’s degree from an accredited university or 2+ years’ Amazon work experienceintermediate
- - 7+ years’ direct management experience, including a salaried, hourly and agency workforce, in a logistics, fulfillment, last-mile manufacturing, engineering, production or distribution environmentintermediate
- - Experience with performance metrics and process improvement and lean techniquesintermediate
- - Experience with the full lifecycle staffing, including interviewing, hiring, performance management, promotions and terminationsintermediate
- - Experience managing third party resources on a regional/national scaleintermediate
- - Experience managing contingent workforce in a business with peak seasonsintermediate
Required Qualifications
- - Completed Bachelor’s degree from an accredited university or 2+ years’ Amazon work experience (experience, 2 years)
- - 7+ years’ direct management experience, including a salaried, hourly and agency workforce, in a logistics, fulfillment, last-mile manufacturing, engineering, production or distribution environment (experience, 7 years)
- - Demonstrated track record of delivering performance and financial based results in high pressure environments (experience)
- - Experience with performance metrics and process improvement and lean techniques (experience)
- - Experience with the full lifecycle staffing, including interviewing, hiring, performance management, promotions and terminations (experience)
- - Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems (experience)
- - Excellent communication skills (including local language and English, written and verbal) (experience)
- - Experience managing third party resources on a regional/national scale (experience)
- - Experience managing contingent workforce in a business with peak seasons (experience)
- - Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays (experience)
Preferred Qualifications
- - Degree in Engineering, Operations or related field and MBA preferred (degree in engineering)
- - Experience in a startup environment (experience)
- - Ability to handle changing priorities and use good judgment in stressful situations · Interest in long-term career development (experience)
- Amazon offers competitive packages including comprehensive healthcare, 401(k), restricted stock units, growth potential and a challenging and exciting work environment (experience)
- Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. (experience)
Responsibilities
- - Responsible for the overall safety, quality, performance, customer experience and people development for all delivery station operations.
- - Drives vision for station team and creation of quality initiatives, process change initiatives and other lean initiatives to enable their functional area and ultimately each DS to meet and exceed business plan
- - Problem-solves for closing gaps between performance and goals
- - Will set and clarify requirements and expectations for Senior Operations, Operations, Area and Shift Managers. Measures performance, provides feedback, and holds Senior Ops and Ops Managers accountable for their performance and the performance of their departments
- - Manages an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis
- - Manages day-to-day relationships with multiple Delivery Service Providers (DSPs)
- - Presents operational metrics regularly to the senior leadership team
- - Hires and develops top talent. Creates and implements a talent plan for each site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
- - Leverages the Senior Ops, Ops, Area and Shift Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area
- - Cultivates strong culture and engagement throughout all levels of the delivery station teams
- - Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- - Works with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives
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Senior Station Manager
Job Description
AMZL Sr. Station Leaders are responsible for all budgetary, people development and operations objectives for an Amazon Logistics Delivery Station (DS). Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the DS. Key job responsibilities - Responsible for the overall safety, quality, performance, customer experience and people development for all delivery station operations. - Drives vision for station team and creation of quality initiatives, process change initiatives and other lean initiatives to enable their functional area and ultimately each DS to meet and exceed business plan - Problem-solves for closing gaps between performance and goals - Will set and clarify requirements and expectations for Senior Operations, Operations, Area and Shift Managers. Measures performance, provides feedback, and holds Senior Ops and Ops Managers accountable for their performance and the performance of their departments - Manages an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis - Manages day-to-day relationships with multiple Delivery Service Providers (DSPs) - Presents operational metrics regularly to the senior leadership team - Hires and develops top talent. Creates and implements a talent plan for each site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement - Leverages the Senior Ops, Ops, Area and Shift Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area - Cultivates strong culture and engagement throughout all levels of the delivery station teams - Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. - Works with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives
Locations
- United States, TN, Memphis, Memphis, TN, United States
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
140,000 - 200,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- - Completed Bachelor’s degree from an accredited university or 2+ years’ Amazon work experienceintermediate
- - 7+ years’ direct management experience, including a salaried, hourly and agency workforce, in a logistics, fulfillment, last-mile manufacturing, engineering, production or distribution environmentintermediate
- - Experience with performance metrics and process improvement and lean techniquesintermediate
- - Experience with the full lifecycle staffing, including interviewing, hiring, performance management, promotions and terminationsintermediate
- - Experience managing third party resources on a regional/national scaleintermediate
- - Experience managing contingent workforce in a business with peak seasonsintermediate
Required Qualifications
- - Completed Bachelor’s degree from an accredited university or 2+ years’ Amazon work experience (experience, 2 years)
- - 7+ years’ direct management experience, including a salaried, hourly and agency workforce, in a logistics, fulfillment, last-mile manufacturing, engineering, production or distribution environment (experience, 7 years)
- - Demonstrated track record of delivering performance and financial based results in high pressure environments (experience)
- - Experience with performance metrics and process improvement and lean techniques (experience)
- - Experience with the full lifecycle staffing, including interviewing, hiring, performance management, promotions and terminations (experience)
- - Strong analytical capability; track record of digging into data and finding solutions for a variety of operational problems (experience)
- - Excellent communication skills (including local language and English, written and verbal) (experience)
- - Experience managing third party resources on a regional/national scale (experience)
- - Experience managing contingent workforce in a business with peak seasons (experience)
- - Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays (experience)
Preferred Qualifications
- - Degree in Engineering, Operations or related field and MBA preferred (degree in engineering)
- - Experience in a startup environment (experience)
- - Ability to handle changing priorities and use good judgment in stressful situations · Interest in long-term career development (experience)
- Amazon offers competitive packages including comprehensive healthcare, 401(k), restricted stock units, growth potential and a challenging and exciting work environment (experience)
- Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. (experience)
Responsibilities
- - Responsible for the overall safety, quality, performance, customer experience and people development for all delivery station operations.
- - Drives vision for station team and creation of quality initiatives, process change initiatives and other lean initiatives to enable their functional area and ultimately each DS to meet and exceed business plan
- - Problem-solves for closing gaps between performance and goals
- - Will set and clarify requirements and expectations for Senior Operations, Operations, Area and Shift Managers. Measures performance, provides feedback, and holds Senior Ops and Ops Managers accountable for their performance and the performance of their departments
- - Manages an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis
- - Manages day-to-day relationships with multiple Delivery Service Providers (DSPs)
- - Presents operational metrics regularly to the senior leadership team
- - Hires and develops top talent. Creates and implements a talent plan for each site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
- - Leverages the Senior Ops, Ops, Area and Shift Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area
- - Cultivates strong culture and engagement throughout all levels of the delivery station teams
- - Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- - Works with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives