Site Operations Manager III, Sort Center
Job Description
Purview of a Operations ManagerManager-III, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.Key job responsibilities- Constantly identifying opportunities to improve team performance and owning associated change management.· Developing and/or referring to performance metrics to drive team performance and business results.· Identifying the business impact of trends and making data backed decisions.· Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)· Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.· Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
Locations
- India, MH, Mumbai, Mumbai, MH, India
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
2,500,000 - 4,500,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- - 3+ years of employee and performance management experienceintermediate
- - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experienceintermediate
Required Qualifications
- - 3+ years of employee and performance management experience (experience, 3 years)
- - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience (experience, 2 years)
- - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays (experience)
Preferred Qualifications
- - 1+ years of performance metrics, process improvement or lean techniques experience (experience, 1 years)
Responsibilities
- - Constantly identifying opportunities to improve team performance and owning associated change management.
- · Developing and/or referring to performance metrics to drive team performance and business results.
- · Identifying the business impact of trends and making data backed decisions.
- · Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
- · Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
- · Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
Documents
Application Instructions
https://www.amazon.jobs/en/jobs/3117233