Are you customer-obsessed and interested in Speech and Language Understanding? If so, the Alexa Excellence Team in Chennai/Bengaluru is looking for a talented engineer to help revolutionize our voice-forward experience. Alexa is the Amazon service that powers the Echo family of devices, Fire TV, tablets, third party Alexa providers, and cars. We believe voice is the most natural user interface for interacting with technology across many domains; we are inventing the future.The Alexa Excellence team operates programs to increase the stability and performance of all Alexa customer experiences. We serve as a center of excellence by providing leadership, best practices, tools, research, audit reports, support and education to all Alexa teams. Our customers are internal developers across Alexa teams and beyond, and our tools and program guidelines are critical to the development, testing, release and maintenance of any Alexa features. We ensure that Alexa is always ready.You’ve found the right team if you are a passionate software engineer with experience building innovative, mission critical applications that customers love. You will have an enormous opportunity to make an impact on the design, architecture, and implementation of cutting edge products used every day, by people you know.We’re working hard, having fun, and making history; come join us!