Sr. Program Manager, Payments , LATAM Payments

Job Description

Locations

• Brazil, SP, Sao Paulo, Sao Paulo, SP, Brazil

Salary

Salary not disclosed

Skills Required

• - Experience in program or project managementintermediate
• - Experience working cross functionally with tech and non-tech teamsintermediate
• - Experience in defining and implementing process improvement initiatives using data and metricsintermediate
• - Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.intermediate
• - Experience defining program requirements and using data and metrics to drive improvementsintermediate

Required Qualifications

• - Experience in program or project management (experience)
• - Experience working cross functionally with tech and non-tech teams (experience)
• - Experience in defining and implementing process improvement initiatives using data and metrics (experience)
• - Bachelor's degree, or BS degree (degree in bs degree)
• - Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc. (experience)
• - Experience defining program requirements and using data and metrics to drive improvements (experience)

Preferred Qualifications

• - Experience in driving end to end delivery, and communicating results to senior leadership (experience)
• - Experience working with multiple groups of stakeholders (experience)
• - Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks (experience)
• - Driving process improvements experience (experience)

Responsibilities

• Key job responsibilities
• 1. Develop and execute partnership strategies with banks, financial institutions, schemes and payment service providers to enhance Amazon Latin America (LATAM) countries payment offerings.
• Secure, sign-up, and manage working relationships with partners such as acquirers, issuers, schemes like VISA, MasterCard, Alternative Payment Methods (APMs), and Third Party Providers (3PPs).
• 2. Negotiate and finalize technical business contracts with banking partners, ensuring favorable terms for Technical Operations Amazon LATAM.
• 3. Drive Service Level Agreements (SLAs) through partners to maintain high standards of service quality and customer satisfaction.
• 4. Collaborate with internal teams (Product, Tech, Legal, Finance) to align partnership goals with overall business objectives.
• 5. Coordinate E2E technical integrations and Security assesments, monitor and analyze partnership performance, providing regular reports and recommendations for improvement.
• 6. Stay informed about industry trends, regulations, and emerging technologies in the acquirers, PSPs and payments space.
• 7. Represent Amazon LATAM at industry events and conferences to build and maintain relationships with key stakeholders.

Documents

• Accommodations Information (web)

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