Support Engineer II-Ext - AMZ9084429

Amazon logo

Amazon

full-time

Posted: September 1, 2025

Number of Vacancies: 1

Job Description

MULTIPLE POSITIONS AVAILABLEEmployer: AMAZON WEB SERVICES, INC.Offered Position: Support Engineer II-ExtJob Location: Santa Clara, CaliforniaJob Number: AMZ9084429Position Responsibilities:Operate the Managed Service platform and collaborate with internal service teams to manage critical infrastructure services for global enterprise-scale customers. Troubleshoot complex service issues using groundbreaking technologies, reproduce customer issues to identify the root cause, and build proof-of-concept environments aligned with cloud-best-practices. Build utilities and tools that facilitate safe, high-speed, wide-scale operations. Identify technical issues and develop improvements to technical processes. Serve as a point of escalation and drive customer communication during critical service events. Mentor junior engineers.40 hours / week, 8:00am-5:00pm, Salary Range $118,664/year to $185,000/year.Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:https://www.aboutamazon.com/workplace/employee-benefits.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000

Locations

  • United States, CA, Santa Clara, Santa Clara, CA, United States

Salary

Salary not disclosed

Estimated Salary Rangehigh confidence

118,664 - 185,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Bachelor’s degree or foreign equivalent degree in Networking, Information Technology, Computer Science, Engineering, or a related field and three years of experience in the job offered, as a Systems Administrator, or a related occupation. Must have one year of experience in the following skill(s): (1) configuring, managing, and troubleshooting large-scale systems, including cloud virtualization, distributed networks, and co-location; (2) experience in Linux or Windows Operating System support; and (3) experience in networking, including deploying and troubleshooting LAN, VPN, Firewalls, and TCP/IP.#0000intermediate

Required Qualifications

  • Position Requirements: (experience)
  • Bachelor’s degree or foreign equivalent degree in Networking, Information Technology, Computer Science, Engineering, or a related field and three years of experience in the job offered, as a Systems Administrator, or a related occupation. Must have one year of experience in the following skill(s): (1) configuring, managing, and troubleshooting large-scale systems, including cloud virtualization, distributed networks, and co-location; (2) experience in Linux or Windows Operating System support; and (3) experience in networking, including deploying and troubleshooting LAN, VPN, Firewalls, and TCP/IP.#0000 (experience)

Preferred Qualifications

  • Please see job description and the position requirements above. (experience)
  • Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. (experience)

Benefits

  • general: . For more information, visit:
  • general: https://www.aboutamazon.com/workplace/employee-benefits.
  • general: Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000

Target Your Resume for "Support Engineer II-Ext - AMZ9084429"

Get personalized recommendations to optimize your resume specifically for Support Engineer II-Ext - AMZ9084429. Our AI analyzes job requirements and tailors your resume to maximize your chances.

Keyword optimization
Skills matching
Experience alignment

Check Your ATS Score for "Support Engineer II-Ext - AMZ9084429"

Find out how well your resume matches this job's requirements. Our Applicant Tracking System (ATS) analyzer scores your resume based on keywords, skills, and format compatibility.

Instant analysis
Detailed feedback
Improvement tips

Documents

Tags & Categories

Corporate Operations

Support Engineer II-Ext - AMZ9084429

Amazon logo

Amazon

full-time

Posted: September 1, 2025

Number of Vacancies: 1

Job Description

MULTIPLE POSITIONS AVAILABLEEmployer: AMAZON WEB SERVICES, INC.Offered Position: Support Engineer II-ExtJob Location: Santa Clara, CaliforniaJob Number: AMZ9084429Position Responsibilities:Operate the Managed Service platform and collaborate with internal service teams to manage critical infrastructure services for global enterprise-scale customers. Troubleshoot complex service issues using groundbreaking technologies, reproduce customer issues to identify the root cause, and build proof-of-concept environments aligned with cloud-best-practices. Build utilities and tools that facilitate safe, high-speed, wide-scale operations. Identify technical issues and develop improvements to technical processes. Serve as a point of escalation and drive customer communication during critical service events. Mentor junior engineers.40 hours / week, 8:00am-5:00pm, Salary Range $118,664/year to $185,000/year.Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:https://www.aboutamazon.com/workplace/employee-benefits.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000

Locations

  • United States, CA, Santa Clara, Santa Clara, CA, United States

Salary

Salary not disclosed

Estimated Salary Rangehigh confidence

118,664 - 185,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Bachelor’s degree or foreign equivalent degree in Networking, Information Technology, Computer Science, Engineering, or a related field and three years of experience in the job offered, as a Systems Administrator, or a related occupation. Must have one year of experience in the following skill(s): (1) configuring, managing, and troubleshooting large-scale systems, including cloud virtualization, distributed networks, and co-location; (2) experience in Linux or Windows Operating System support; and (3) experience in networking, including deploying and troubleshooting LAN, VPN, Firewalls, and TCP/IP.#0000intermediate

Required Qualifications

  • Position Requirements: (experience)
  • Bachelor’s degree or foreign equivalent degree in Networking, Information Technology, Computer Science, Engineering, or a related field and three years of experience in the job offered, as a Systems Administrator, or a related occupation. Must have one year of experience in the following skill(s): (1) configuring, managing, and troubleshooting large-scale systems, including cloud virtualization, distributed networks, and co-location; (2) experience in Linux or Windows Operating System support; and (3) experience in networking, including deploying and troubleshooting LAN, VPN, Firewalls, and TCP/IP.#0000 (experience)

Preferred Qualifications

  • Please see job description and the position requirements above. (experience)
  • Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. (experience)

Benefits

  • general: . For more information, visit:
  • general: https://www.aboutamazon.com/workplace/employee-benefits.
  • general: Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000

Target Your Resume for "Support Engineer II-Ext - AMZ9084429"

Get personalized recommendations to optimize your resume specifically for Support Engineer II-Ext - AMZ9084429. Our AI analyzes job requirements and tailors your resume to maximize your chances.

Keyword optimization
Skills matching
Experience alignment

Check Your ATS Score for "Support Engineer II-Ext - AMZ9084429"

Find out how well your resume matches this job's requirements. Our Applicant Tracking System (ATS) analyzer scores your resume based on keywords, skills, and format compatibility.

Instant analysis
Detailed feedback
Improvement tips

Documents

Tags & Categories

Corporate Operations