Support Engineer IV - AMZ9082402
Job Description
MULTIPLE POSITIONS AVAILABLEEmployer: AMAZON WEB SERVICES, INC.Offered Position: Support Engineer IVJob Location: Dallas, TexasJob Number: AMZ9082402Position Responsibilities:Provide technical support, including fielding and handling customer issues via phone, chat, and email. Apply advanced troubleshooting techniques to provide unique solutions for critical, highly complex, customer problems that span multiple AWS services. Work with development teams to establish and improve end-to-end service support. Drive customer communication during critical events. Write tutorials, how-to videos, and other technical articles for the AWS customer community and internal training. Assist customers on a wide variety of topics, including AWS cloud architecture, migration and troubleshooting complex performance issues. Mentor junior support engineers.Position Requirements:Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field and one year of experience in the job offered or a related occupation. Employer will accept three years of experience as equivalent to the Bachelor's degree and one year of experience. Must have one year of experience in the following skill(s): (1) Linux or Windows systems administration; and (2) at least one of the following: (i.) database administration in MySQL, Oracle, PostgreSQL, MS-SQL, or MariaDB; (ii.) working with one of the following NoSQL technologies (DynamoDB, Redis, MongoDB, or Cassandra), and ETL tools in managing data workflow jobs; (iii.) Network administration (DNS, TCP/IP, BGP, Load Balancing, software-based IPSEC, SSL-based VPN solutions), and Virtualization (Hypervisors, VMware, or Xen); (iv.) working with one of the following programming languages (C++, Java, C#, .NET, Node.js, PHP, Python, or Ruby); or (v.) Chef/Puppet experience or DevOps background and demonstrated knowledge of Git, Perforce, SVN, or TFVC.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.40 hours / week, 8:00am-5:00pm, Salary Range $90,400/year to $158,200/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:https://www.aboutamazon.com/workplace/employee-benefits. #0000
Locations
- United States, TX, Dallas, Dallas, TX, United States
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
150,000 - 200,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field and one year of experience in the job offered or a related occupation. Employer will accept three years of experience as equivalent to the Bachelor's degree and one year of experience. Must have one year of experience in the following skill(s): (1) Linux or Windows systems administration; and (2) at least one of the following: (i.) database administration in MySQL, Oracle, PostgreSQL, MS-SQL, or MariaDB; (ii.) working with one of the following NoSQL technologies (DynamoDB, Redis, MongoDB, or Cassandra), and ETL tools in managing data workflow jobs; (iii.) Network administration (DNS, TCP/IP, BGP, Load Balancing, software-based IPSEC, SSL-based VPN solutions), and Virtualization (Hypervisors, VMware, or Xen); (iv.) working with one of the following programming languages (C++, Java, C#, .NET, Node.js, PHP, Python, or Ruby); or (v.) Chef/Puppet experience or DevOps background and demonstrated knowledge of Git, Perforce, SVN, or TFVC. #0000intermediate
Required Qualifications
- Position Requirements: (experience)
- Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field and one year of experience in the job offered or a related occupation. Employer will accept three years of experience as equivalent to the Bachelor's degree and one year of experience. Must have one year of experience in the following skill(s): (1) Linux or Windows systems administration; and (2) at least one of the following: (i.) database administration in MySQL, Oracle, PostgreSQL, MS-SQL, or MariaDB; (ii.) working with one of the following NoSQL technologies (DynamoDB, Redis, MongoDB, or Cassandra), and ETL tools in managing data workflow jobs; (iii.) Network administration (DNS, TCP/IP, BGP, Load Balancing, software-based IPSEC, SSL-based VPN solutions), and Virtualization (Hypervisors, VMware, or Xen); (iv.) working with one of the following programming languages (C++, Java, C#, .NET, Node.js, PHP, Python, or Ruby); or (v.) Chef/Puppet experience or DevOps background and demonstrated knowledge of Git, Perforce, SVN, or TFVC. #0000 (experience)
Preferred Qualifications
- Please see job description and the position requirements above. (experience)
Benefits
- general: . For more information, visit:
- general: https://www.aboutamazon.com/workplace/employee-benefits. #0000
Documents
Tags & Categories
Support Engineer IV - AMZ9082402
Job Description
MULTIPLE POSITIONS AVAILABLEEmployer: AMAZON WEB SERVICES, INC.Offered Position: Support Engineer IVJob Location: Dallas, TexasJob Number: AMZ9082402Position Responsibilities:Provide technical support, including fielding and handling customer issues via phone, chat, and email. Apply advanced troubleshooting techniques to provide unique solutions for critical, highly complex, customer problems that span multiple AWS services. Work with development teams to establish and improve end-to-end service support. Drive customer communication during critical events. Write tutorials, how-to videos, and other technical articles for the AWS customer community and internal training. Assist customers on a wide variety of topics, including AWS cloud architecture, migration and troubleshooting complex performance issues. Mentor junior support engineers.Position Requirements:Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field and one year of experience in the job offered or a related occupation. Employer will accept three years of experience as equivalent to the Bachelor's degree and one year of experience. Must have one year of experience in the following skill(s): (1) Linux or Windows systems administration; and (2) at least one of the following: (i.) database administration in MySQL, Oracle, PostgreSQL, MS-SQL, or MariaDB; (ii.) working with one of the following NoSQL technologies (DynamoDB, Redis, MongoDB, or Cassandra), and ETL tools in managing data workflow jobs; (iii.) Network administration (DNS, TCP/IP, BGP, Load Balancing, software-based IPSEC, SSL-based VPN solutions), and Virtualization (Hypervisors, VMware, or Xen); (iv.) working with one of the following programming languages (C++, Java, C#, .NET, Node.js, PHP, Python, or Ruby); or (v.) Chef/Puppet experience or DevOps background and demonstrated knowledge of Git, Perforce, SVN, or TFVC.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.40 hours / week, 8:00am-5:00pm, Salary Range $90,400/year to $158,200/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:https://www.aboutamazon.com/workplace/employee-benefits. #0000
Locations
- United States, TX, Dallas, Dallas, TX, United States
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
150,000 - 200,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field and one year of experience in the job offered or a related occupation. Employer will accept three years of experience as equivalent to the Bachelor's degree and one year of experience. Must have one year of experience in the following skill(s): (1) Linux or Windows systems administration; and (2) at least one of the following: (i.) database administration in MySQL, Oracle, PostgreSQL, MS-SQL, or MariaDB; (ii.) working with one of the following NoSQL technologies (DynamoDB, Redis, MongoDB, or Cassandra), and ETL tools in managing data workflow jobs; (iii.) Network administration (DNS, TCP/IP, BGP, Load Balancing, software-based IPSEC, SSL-based VPN solutions), and Virtualization (Hypervisors, VMware, or Xen); (iv.) working with one of the following programming languages (C++, Java, C#, .NET, Node.js, PHP, Python, or Ruby); or (v.) Chef/Puppet experience or DevOps background and demonstrated knowledge of Git, Perforce, SVN, or TFVC. #0000intermediate
Required Qualifications
- Position Requirements: (experience)
- Bachelor's degree or foreign equivalent degree in Computer Science, Information Science, Information Technology, Engineering, Mathematics, Physics, or a related field and one year of experience in the job offered or a related occupation. Employer will accept three years of experience as equivalent to the Bachelor's degree and one year of experience. Must have one year of experience in the following skill(s): (1) Linux or Windows systems administration; and (2) at least one of the following: (i.) database administration in MySQL, Oracle, PostgreSQL, MS-SQL, or MariaDB; (ii.) working with one of the following NoSQL technologies (DynamoDB, Redis, MongoDB, or Cassandra), and ETL tools in managing data workflow jobs; (iii.) Network administration (DNS, TCP/IP, BGP, Load Balancing, software-based IPSEC, SSL-based VPN solutions), and Virtualization (Hypervisors, VMware, or Xen); (iv.) working with one of the following programming languages (C++, Java, C#, .NET, Node.js, PHP, Python, or Ruby); or (v.) Chef/Puppet experience or DevOps background and demonstrated knowledge of Git, Perforce, SVN, or TFVC. #0000 (experience)
Preferred Qualifications
- Please see job description and the position requirements above. (experience)
Benefits
- general: . For more information, visit:
- general: https://www.aboutamazon.com/workplace/employee-benefits. #0000