Technical Consultant (TAM), ES - ASEAN

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS. As we continue to rapidly expand in Singapore, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.Key job responsibilitiesYou’ll build solutions, provide technical guidance and advocate for the customerEnsure AWS environments remain operationally healthy whilst reducing cost and complexityDevelop trusting relationships with customers, understanding their business needs and technical challengesUsing your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk managementConsult with a range of partners from developers through to C-suite executivesCollaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account ManagersWith a bias for action, you'll proactively find opportunities for customers to gain additional value from AWSProvide detailed reviews of service disruptions, metrics, detailed prelaunch planningBeing part of a wider Enterprise Support team you’ll provide post-sales, consultative expertiseSolve a variety of problems across different customers as they migrate their workloads to the cloudUplift customer capabilities by running workshops, brown bag sessions, etc.A day in the lifeAs a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.Our Technical Consultants (TAM) partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here https://www.youtube.com/watch?v=EBA_8o0F9D0About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.