Associate IS Engineer - Observability
Amgen
Associate IS Engineer - Observability
Job Description
Role Description: This role supports the day-to-day operation and maintenance of global observability service. The engineer will perform tasks such as system monitoring, dashboard creation, automations, and troubleshooting under guidance from senior team members, contributing to uptime and compliance.
What you will do
- Administer, monitor, and support the monitoring and observability services
- Maintain and support the tools to enable global application and infrastructure monitoring
- Monitor systems and proactively address performance bottlenecks
- Collaborate with cross-functional teams on infrastructure needs
- Document system configurations and operational procedures
- Support in incident resolution and troubleshooting
- Document changes and standard operating procedures
What we expect of you
- Master’s degree or Bachelor’s degree in Computer Science, Business, Engineering, IT or related field
- 3+ Years of relevant work experience
Must-Have Skills
- Experience with monitoring and notification technologies, observability concepts using Dynatrace and Pagerduty
- Experience with Infrastructure and Application monitoring, Windows, Linux
- Basic scripting knowledge with TypeScript, React, Ansible, and Python scripting
- Familiarity with ITIL or incident management workflows
- Familiarity with containers and K8 environment
- Change management expertise
- Excellent troubleshooting and problem solving skills
- Exposure to cloud environments (AWS, Azure)
- Interest in automation tools and infrastructure-as-code
- Exposure to monitoring tools (Dynatrace)
- Knowledge of configuration management tools (Ansible and Terraform)
- CompTIA Server+ or Microsoft Fundamentals (preferred)
- Excellent troubleshooting and analytical abilities
- Strong communication skills, both written and verbal
- Ability to work in a fast-paced environment
- Strong organizational and time management skills
- Problem-solving and critical thinking capabilities
- Team collaboration and knowledge sharing
- Adaptability to changing priorities and technologies
- Ability to follow procedures accurately
- Willingness to learn and grow
Locations
- Hyderabad, India
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
15,000 - 25,000 USD / yearly
Source: xAI estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Experience with monitoring and notification technologies, observability concepts using Dynatrace and Pagerdutyintermediate
- Experience with Infrastructure and Application monitoring, Windows, Linuxintermediate
- Basic scripting knowledge with TypeScript, React, Ansible, and Python scriptingintermediate
- Familiarity with ITIL or incident management workflowsintermediate
- Familiarity with containers and K8 environmentintermediate
- Change management expertiseintermediate
- Excellent troubleshooting and problem solving skillsintermediate
- Exposure to cloud environments (AWS, Azure)intermediate
- Interest in automation tools and infrastructure-as-codeintermediate
- Exposure to monitoring tools (Dynatrace)intermediate
- Knowledge of configuration management tools (Ansible and Terraform)intermediate
- CompTIA Server+ or Microsoft Fundamentals (preferred)intermediate
- Excellent troubleshooting and analytical abilitiesintermediate
- Strong communication skills, both written and verbalintermediate
- Ability to work in a fast-paced environmentintermediate
- Strong organizational and time management skillsintermediate
- Problem-solving and critical thinking capabilitiesintermediate
- Team collaboration and knowledge sharingintermediate
- Adaptability to changing priorities and technologiesintermediate
- Ability to follow procedures accuratelyintermediate
- Willingness to learn and growintermediate
Required Qualifications
- Master’s degree or Bachelor’s degree in Computer Science, Business, Engineering, IT or related field (experience)
- 3+ Years of relevant work experience (experience)
Responsibilities
- Administer, monitor, and support the monitoring and observability services
- Maintain and support the tools to enable global application and infrastructure monitoring
- Monitor systems and proactively address performance bottlenecks
- Collaborate with cross-functional teams on infrastructure needs
- Document system configurations and operational procedures
- Support in incident resolution and troubleshooting
- Document changes and standard operating procedures
Tags & Categories
Associate IS Engineer - Observability
Amgen
Associate IS Engineer - Observability
Job Description
Role Description: This role supports the day-to-day operation and maintenance of global observability service. The engineer will perform tasks such as system monitoring, dashboard creation, automations, and troubleshooting under guidance from senior team members, contributing to uptime and compliance.
What you will do
- Administer, monitor, and support the monitoring and observability services
- Maintain and support the tools to enable global application and infrastructure monitoring
- Monitor systems and proactively address performance bottlenecks
- Collaborate with cross-functional teams on infrastructure needs
- Document system configurations and operational procedures
- Support in incident resolution and troubleshooting
- Document changes and standard operating procedures
What we expect of you
- Master’s degree or Bachelor’s degree in Computer Science, Business, Engineering, IT or related field
- 3+ Years of relevant work experience
Must-Have Skills
- Experience with monitoring and notification technologies, observability concepts using Dynatrace and Pagerduty
- Experience with Infrastructure and Application monitoring, Windows, Linux
- Basic scripting knowledge with TypeScript, React, Ansible, and Python scripting
- Familiarity with ITIL or incident management workflows
- Familiarity with containers and K8 environment
- Change management expertise
- Excellent troubleshooting and problem solving skills
- Exposure to cloud environments (AWS, Azure)
- Interest in automation tools and infrastructure-as-code
- Exposure to monitoring tools (Dynatrace)
- Knowledge of configuration management tools (Ansible and Terraform)
- CompTIA Server+ or Microsoft Fundamentals (preferred)
- Excellent troubleshooting and analytical abilities
- Strong communication skills, both written and verbal
- Ability to work in a fast-paced environment
- Strong organizational and time management skills
- Problem-solving and critical thinking capabilities
- Team collaboration and knowledge sharing
- Adaptability to changing priorities and technologies
- Ability to follow procedures accurately
- Willingness to learn and grow
Locations
- Hyderabad, India
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
15,000 - 25,000 USD / yearly
Source: xAI estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Experience with monitoring and notification technologies, observability concepts using Dynatrace and Pagerdutyintermediate
- Experience with Infrastructure and Application monitoring, Windows, Linuxintermediate
- Basic scripting knowledge with TypeScript, React, Ansible, and Python scriptingintermediate
- Familiarity with ITIL or incident management workflowsintermediate
- Familiarity with containers and K8 environmentintermediate
- Change management expertiseintermediate
- Excellent troubleshooting and problem solving skillsintermediate
- Exposure to cloud environments (AWS, Azure)intermediate
- Interest in automation tools and infrastructure-as-codeintermediate
- Exposure to monitoring tools (Dynatrace)intermediate
- Knowledge of configuration management tools (Ansible and Terraform)intermediate
- CompTIA Server+ or Microsoft Fundamentals (preferred)intermediate
- Excellent troubleshooting and analytical abilitiesintermediate
- Strong communication skills, both written and verbalintermediate
- Ability to work in a fast-paced environmentintermediate
- Strong organizational and time management skillsintermediate
- Problem-solving and critical thinking capabilitiesintermediate
- Team collaboration and knowledge sharingintermediate
- Adaptability to changing priorities and technologiesintermediate
- Ability to follow procedures accuratelyintermediate
- Willingness to learn and growintermediate
Required Qualifications
- Master’s degree or Bachelor’s degree in Computer Science, Business, Engineering, IT or related field (experience)
- 3+ Years of relevant work experience (experience)
Responsibilities
- Administer, monitor, and support the monitoring and observability services
- Maintain and support the tools to enable global application and infrastructure monitoring
- Monitor systems and proactively address performance bottlenecks
- Collaborate with cross-functional teams on infrastructure needs
- Document system configurations and operational procedures
- Support in incident resolution and troubleshooting
- Document changes and standard operating procedures
Tags & Categories