Senior Manager IS - Endpoint Engineering
Amgen
Senior Manager IS - Endpoint Engineering
Job Description
Join Amgen’s Mission of Serving Patients
What you will do
- Delivering a seamless, secure, and outstanding user experience
- Identifying ways to enhance business value from Amgen’s device technology
- Leading the technical team to define, architect, and handle the end-user computing environment, including PCs, mobile devices, and VDI
- Building and maintaining the systems, tools, policies, and processes to deliver and support application and workforce services on end-user devices enterprise-wide
- Communicating device benefits to colleagues and guiding governance and enablement teams on impactful, partner-focused changes
- Tracking, reporting, and leading key metrics to demonstrate gains in stability, usage, and efficiency
- Supervising testing and qualification of all desktop/laptop software and updates to meet compliance and audit standards
- Designing and developing the next-generation desktop platform through Modern Device Management (MDM)
- Maintaining short- and long-term strategies and roadmaps for all device types, including laptops, desktops, manufacturing systems, virtual desktops (AWS VDI), and iOS devices
- Providing technical guidance of device vendors and tracking their product roadmaps
- Handling vendor critical issues for open tickets and requests
- Actively engaging in high-priority outages, solving, and capacity and availability planning
- Defining architectural solutions through business reviews, current-state analysis, and implementation of industry standard methodologies in collaboration with operations, enablement, and enterprise architecture
- Lead strategic Information Systems projects and initiatives
- Leading and developing an engineering team, driving talent growth and conducting performance evaluations
What we expect of you
- Doctorate degree / Master's degree / Bachelor's degree and 12 to 17 years of Information Systems experience
- Three years of experience in people management or leading teams, projects, programs, or resource allocation
Must-Have Skills
- Skilled in designing solutions for Digital Workspace technologies, including mobility, virtualization, and end-user devices
- Experience creating strategic execution plans to address gaps between current and future business goals
- Expert in applying enterprise architecture frameworks to enhance reliability and support multi-functional decisions
- Proficient with iOS, iPadOS, macOS, Windows 10/11, and virtualization technologies
- Experienced in collaborating with DevOps and Agile teams
- Strong background in system orchestration and integration
- Proven UEM expertise (Intune, Microsoft Endpoint Manager, J) in provisioning, deployment, updates, and policy management
- Skilled in automation using PowerShell and Bash scripting
- Experienced in packaging software for large-scale deployment on Windows and Mac
- Track record of delivering business-aligned solutions that drive digital transformation across functions
- Professional Certifications: Scaled Agile Framework (SAFe) for Teams (preferred)
- Excellent verbal and written communication with customers, team members, and management
- Positive, proactive attitude focused on service improvement and going above and beyond
- Proven experience managing outsourced partners for device deployments, OS updates, and quality testing
- Self-starter who thrives in fast-paced, high-pressure environments
What you can expect of us
- Competitive benefits
- Collaborative culture
- Support for professional and personal growth and well-being
- Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Locations
- Hyderabad, India
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
80,000 - 120,000 USD / yearly
Source: xAI estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Skilled in designing solutions for Digital Workspace technologies, including mobility, virtualization, and end-user devicesintermediate
- Experience creating strategic execution plans to address gaps between current and future business goalsintermediate
- Expert in applying enterprise architecture frameworks to enhance reliability and support multi-functional decisionsintermediate
- Proficient with iOS, iPadOS, macOS, Windows 10/11, and virtualization technologiesintermediate
- Experienced in collaborating with DevOps and Agile teamsintermediate
- Strong background in system orchestration and integrationintermediate
- Proven UEM expertise (Intune, Microsoft Endpoint Manager, J) in provisioning, deployment, updates, and policy managementintermediate
- Skilled in automation using PowerShell and Bash scriptingintermediate
- Experienced in packaging software for large-scale deployment on Windows and Macintermediate
- Track record of delivering business-aligned solutions that drive digital transformation across functionsintermediate
- Professional Certifications: Scaled Agile Framework (SAFe) for Teams (preferred)intermediate
- Excellent verbal and written communication with customers, team members, and managementintermediate
- Positive, proactive attitude focused on service improvement and going above and beyondintermediate
- Proven experience managing outsourced partners for device deployments, OS updates, and quality testingintermediate
- Self-starter who thrives in fast-paced, high-pressure environmentsintermediate
Required Qualifications
- Doctorate degree / Master's degree / Bachelor's degree and 12 to 17 years of Information Systems experience (experience)
- Three years of experience in people management or leading teams, projects, programs, or resource allocation (experience)
Responsibilities
- Delivering a seamless, secure, and outstanding user experience
- Identifying ways to enhance business value from Amgen’s device technology
- Leading the technical team to define, architect, and handle the end-user computing environment, including PCs, mobile devices, and VDI
- Building and maintaining the systems, tools, policies, and processes to deliver and support application and workforce services on end-user devices enterprise-wide
- Communicating device benefits to colleagues and guiding governance and enablement teams on impactful, partner-focused changes
- Tracking, reporting, and leading key metrics to demonstrate gains in stability, usage, and efficiency
- Supervising testing and qualification of all desktop/laptop software and updates to meet compliance and audit standards
- Designing and developing the next-generation desktop platform through Modern Device Management (MDM)
- Maintaining short- and long-term strategies and roadmaps for all device types, including laptops, desktops, manufacturing systems, virtual desktops (AWS VDI), and iOS devices
- Providing technical guidance of device vendors and tracking their product roadmaps
- Handling vendor critical issues for open tickets and requests
- Actively engaging in high-priority outages, solving, and capacity and availability planning
- Defining architectural solutions through business reviews, current-state analysis, and implementation of industry standard methodologies in collaboration with operations, enablement, and enterprise architecture
- Lead strategic Information Systems projects and initiatives
- Leading and developing an engineering team, driving talent growth and conducting performance evaluations
Benefits
- general: Competitive benefits
- general: Collaborative culture
- general: Support for professional and personal growth and well-being
- general: Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Tags & Categories
Senior Manager IS - Endpoint Engineering
Amgen
Senior Manager IS - Endpoint Engineering
Job Description
Join Amgen’s Mission of Serving Patients
What you will do
- Delivering a seamless, secure, and outstanding user experience
- Identifying ways to enhance business value from Amgen’s device technology
- Leading the technical team to define, architect, and handle the end-user computing environment, including PCs, mobile devices, and VDI
- Building and maintaining the systems, tools, policies, and processes to deliver and support application and workforce services on end-user devices enterprise-wide
- Communicating device benefits to colleagues and guiding governance and enablement teams on impactful, partner-focused changes
- Tracking, reporting, and leading key metrics to demonstrate gains in stability, usage, and efficiency
- Supervising testing and qualification of all desktop/laptop software and updates to meet compliance and audit standards
- Designing and developing the next-generation desktop platform through Modern Device Management (MDM)
- Maintaining short- and long-term strategies and roadmaps for all device types, including laptops, desktops, manufacturing systems, virtual desktops (AWS VDI), and iOS devices
- Providing technical guidance of device vendors and tracking their product roadmaps
- Handling vendor critical issues for open tickets and requests
- Actively engaging in high-priority outages, solving, and capacity and availability planning
- Defining architectural solutions through business reviews, current-state analysis, and implementation of industry standard methodologies in collaboration with operations, enablement, and enterprise architecture
- Lead strategic Information Systems projects and initiatives
- Leading and developing an engineering team, driving talent growth and conducting performance evaluations
What we expect of you
- Doctorate degree / Master's degree / Bachelor's degree and 12 to 17 years of Information Systems experience
- Three years of experience in people management or leading teams, projects, programs, or resource allocation
Must-Have Skills
- Skilled in designing solutions for Digital Workspace technologies, including mobility, virtualization, and end-user devices
- Experience creating strategic execution plans to address gaps between current and future business goals
- Expert in applying enterprise architecture frameworks to enhance reliability and support multi-functional decisions
- Proficient with iOS, iPadOS, macOS, Windows 10/11, and virtualization technologies
- Experienced in collaborating with DevOps and Agile teams
- Strong background in system orchestration and integration
- Proven UEM expertise (Intune, Microsoft Endpoint Manager, J) in provisioning, deployment, updates, and policy management
- Skilled in automation using PowerShell and Bash scripting
- Experienced in packaging software for large-scale deployment on Windows and Mac
- Track record of delivering business-aligned solutions that drive digital transformation across functions
- Professional Certifications: Scaled Agile Framework (SAFe) for Teams (preferred)
- Excellent verbal and written communication with customers, team members, and management
- Positive, proactive attitude focused on service improvement and going above and beyond
- Proven experience managing outsourced partners for device deployments, OS updates, and quality testing
- Self-starter who thrives in fast-paced, high-pressure environments
What you can expect of us
- Competitive benefits
- Collaborative culture
- Support for professional and personal growth and well-being
- Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Locations
- Hyderabad, India
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
80,000 - 120,000 USD / yearly
Source: xAI estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Skilled in designing solutions for Digital Workspace technologies, including mobility, virtualization, and end-user devicesintermediate
- Experience creating strategic execution plans to address gaps between current and future business goalsintermediate
- Expert in applying enterprise architecture frameworks to enhance reliability and support multi-functional decisionsintermediate
- Proficient with iOS, iPadOS, macOS, Windows 10/11, and virtualization technologiesintermediate
- Experienced in collaborating with DevOps and Agile teamsintermediate
- Strong background in system orchestration and integrationintermediate
- Proven UEM expertise (Intune, Microsoft Endpoint Manager, J) in provisioning, deployment, updates, and policy managementintermediate
- Skilled in automation using PowerShell and Bash scriptingintermediate
- Experienced in packaging software for large-scale deployment on Windows and Macintermediate
- Track record of delivering business-aligned solutions that drive digital transformation across functionsintermediate
- Professional Certifications: Scaled Agile Framework (SAFe) for Teams (preferred)intermediate
- Excellent verbal and written communication with customers, team members, and managementintermediate
- Positive, proactive attitude focused on service improvement and going above and beyondintermediate
- Proven experience managing outsourced partners for device deployments, OS updates, and quality testingintermediate
- Self-starter who thrives in fast-paced, high-pressure environmentsintermediate
Required Qualifications
- Doctorate degree / Master's degree / Bachelor's degree and 12 to 17 years of Information Systems experience (experience)
- Three years of experience in people management or leading teams, projects, programs, or resource allocation (experience)
Responsibilities
- Delivering a seamless, secure, and outstanding user experience
- Identifying ways to enhance business value from Amgen’s device technology
- Leading the technical team to define, architect, and handle the end-user computing environment, including PCs, mobile devices, and VDI
- Building and maintaining the systems, tools, policies, and processes to deliver and support application and workforce services on end-user devices enterprise-wide
- Communicating device benefits to colleagues and guiding governance and enablement teams on impactful, partner-focused changes
- Tracking, reporting, and leading key metrics to demonstrate gains in stability, usage, and efficiency
- Supervising testing and qualification of all desktop/laptop software and updates to meet compliance and audit standards
- Designing and developing the next-generation desktop platform through Modern Device Management (MDM)
- Maintaining short- and long-term strategies and roadmaps for all device types, including laptops, desktops, manufacturing systems, virtual desktops (AWS VDI), and iOS devices
- Providing technical guidance of device vendors and tracking their product roadmaps
- Handling vendor critical issues for open tickets and requests
- Actively engaging in high-priority outages, solving, and capacity and availability planning
- Defining architectural solutions through business reviews, current-state analysis, and implementation of industry standard methodologies in collaboration with operations, enablement, and enterprise architecture
- Lead strategic Information Systems projects and initiatives
- Leading and developing an engineering team, driving talent growth and conducting performance evaluations
Benefits
- general: Competitive benefits
- general: Collaborative culture
- general: Support for professional and personal growth and well-being
- general: Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Tags & Categories