ServiceNow Developer – Asset Management
Amgen
ServiceNow Developer – Asset Management
Job Description
Join Amgen’s Mission of Serving Patients
What you will do
- Design and implement ServiceNow request catalogs, record producers, workflows, and cross-platform API integrations
- Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, REST APIs, and ACLs, including advanced scripting logic
- Develop and maintain data integrations between ServiceNow and other systems
- Build system integrations and automate processes to improve system efficiency
- Design and manage ServiceNow mobile applications for supported products
- Collaborate with product owners, stakeholders, testers, and other developers to understand, estimate, prioritize, and implement solutions
- Participate in design reviews, requirements gathering, and development of features to support business automation initiatives
- Conduct code reviews to ensure adherence to best practices and quality standards
- Maintain detailed documentation of software designs, development processes, and system architecture
- Monitor system health and performance, taking proactive steps to address potential issues
- Stay updated with the latest trends and advancements in ServiceNow and related technologies
What we expect of you
- Doctorate Degree OR Master’s degree with 4 - 6 years of experience in Computer Science, IT or related field OR Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field OR Diploma with 10 - 12 years of experience in Computer Science, IT or related field
- ServiceNow Certified System Administrator (Mandatory)
- ServiceNow Certified Application Developer (Preferred)
- ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITOM or ITAM (preferred)
Must-Have Skills
- ServiceNow Expertise: Deep knowledge of ITOM and ITAM modules (Discovery, Service Mapping, CMDB, Asset Management) with experience customizing and configuring to meet business needs
- Scripting & Integration: Proficiency in JavaScript, Glide API, and building custom workflows, along with experience in REST/SOAP API integrations for connecting external systems
- CMDB & Discovery: Strong understanding of ServiceNow CMDB architecture, data models, and best practices, including hands-on experience with Discovery and Service Mapping to track IT assets and configuration items
- Troubleshooting & Optimization: Ability to troubleshoot issues within the platform, maintain data integrity in the CMDB, and optimize both workflows and integrations
- Cloud & Infrastructure Knowledge: Familiarity with AWS, Azure, GCP, and infrastructure technologies such as networking, servers, and virtualization, and how they integrate into ServiceNow
- Automation & Orchestration: Experience with ServiceNow Orchestration and Flow Designer to automate ITOM/ITAM processes and streamline workflows
- Data Governance & Reporting: Understanding of data governance principles, with the ability to generate reports, dashboards, and metrics for tracking asset health and IT performance
- Performance Analytics: Knowledge of creating performance analytics reports to provide real-time insights into asset management and IT operations
- Excellent analytical and troubleshooting skills
- Strong verbal and written communication skills
- Ability to work effectively with global, virtual teams
- High degree of initiative and self-motivation
- Ability to manage multiple priorities successfully
- Team-oriented, with a focus on achieving team goals
- Strong presentation and public speaking skills
What you can expect of us
- Competitive benefits
- Collaborative culture
- Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Locations
- Hyderabad, India
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
15,000 - 25,000 USD / yearly
Source: xAI estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- ServiceNow Expertise: Deep knowledge of ITOM and ITAM modules (Discovery, Service Mapping, CMDB, Asset Management) with experience customizing and configuring to meet business needsintermediate
- Scripting & Integration: Proficiency in JavaScript, Glide API, and building custom workflows, along with experience in REST/SOAP API integrations for connecting external systemsintermediate
- CMDB & Discovery: Strong understanding of ServiceNow CMDB architecture, data models, and best practices, including hands-on experience with Discovery and Service Mapping to track IT assets and configuration itemsintermediate
- Troubleshooting & Optimization: Ability to troubleshoot issues within the platform, maintain data integrity in the CMDB, and optimize both workflows and integrationsintermediate
- Cloud & Infrastructure Knowledge: Familiarity with AWS, Azure, GCP, and infrastructure technologies such as networking, servers, and virtualization, and how they integrate into ServiceNowintermediate
- Automation & Orchestration: Experience with ServiceNow Orchestration and Flow Designer to automate ITOM/ITAM processes and streamline workflowsintermediate
- Data Governance & Reporting: Understanding of data governance principles, with the ability to generate reports, dashboards, and metrics for tracking asset health and IT performanceintermediate
- Performance Analytics: Knowledge of creating performance analytics reports to provide real-time insights into asset management and IT operationsintermediate
- Excellent analytical and troubleshooting skillsintermediate
- Strong verbal and written communication skillsintermediate
- Ability to work effectively with global, virtual teamsintermediate
- High degree of initiative and self-motivationintermediate
- Ability to manage multiple priorities successfullyintermediate
- Team-oriented, with a focus on achieving team goalsintermediate
- Strong presentation and public speaking skillsintermediate
Required Qualifications
- Doctorate Degree OR Master’s degree with 4 - 6 years of experience in Computer Science, IT or related field OR Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field OR Diploma with 10 - 12 years of experience in Computer Science, IT or related field (experience)
- ServiceNow Certified System Administrator (Mandatory) (experience)
- ServiceNow Certified Application Developer (Preferred) (experience)
- ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITOM or ITAM (preferred) (experience)
Responsibilities
- Design and implement ServiceNow request catalogs, record producers, workflows, and cross-platform API integrations
- Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, REST APIs, and ACLs, including advanced scripting logic
- Develop and maintain data integrations between ServiceNow and other systems
- Build system integrations and automate processes to improve system efficiency
- Design and manage ServiceNow mobile applications for supported products
- Collaborate with product owners, stakeholders, testers, and other developers to understand, estimate, prioritize, and implement solutions
- Participate in design reviews, requirements gathering, and development of features to support business automation initiatives
- Conduct code reviews to ensure adherence to best practices and quality standards
- Maintain detailed documentation of software designs, development processes, and system architecture
- Monitor system health and performance, taking proactive steps to address potential issues
- Stay updated with the latest trends and advancements in ServiceNow and related technologies
Benefits
- general: Competitive benefits
- general: Collaborative culture
- general: Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Tags & Categories
ServiceNow Developer – Asset Management
Amgen
ServiceNow Developer – Asset Management
Job Description
Join Amgen’s Mission of Serving Patients
What you will do
- Design and implement ServiceNow request catalogs, record producers, workflows, and cross-platform API integrations
- Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, REST APIs, and ACLs, including advanced scripting logic
- Develop and maintain data integrations between ServiceNow and other systems
- Build system integrations and automate processes to improve system efficiency
- Design and manage ServiceNow mobile applications for supported products
- Collaborate with product owners, stakeholders, testers, and other developers to understand, estimate, prioritize, and implement solutions
- Participate in design reviews, requirements gathering, and development of features to support business automation initiatives
- Conduct code reviews to ensure adherence to best practices and quality standards
- Maintain detailed documentation of software designs, development processes, and system architecture
- Monitor system health and performance, taking proactive steps to address potential issues
- Stay updated with the latest trends and advancements in ServiceNow and related technologies
What we expect of you
- Doctorate Degree OR Master’s degree with 4 - 6 years of experience in Computer Science, IT or related field OR Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field OR Diploma with 10 - 12 years of experience in Computer Science, IT or related field
- ServiceNow Certified System Administrator (Mandatory)
- ServiceNow Certified Application Developer (Preferred)
- ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITOM or ITAM (preferred)
Must-Have Skills
- ServiceNow Expertise: Deep knowledge of ITOM and ITAM modules (Discovery, Service Mapping, CMDB, Asset Management) with experience customizing and configuring to meet business needs
- Scripting & Integration: Proficiency in JavaScript, Glide API, and building custom workflows, along with experience in REST/SOAP API integrations for connecting external systems
- CMDB & Discovery: Strong understanding of ServiceNow CMDB architecture, data models, and best practices, including hands-on experience with Discovery and Service Mapping to track IT assets and configuration items
- Troubleshooting & Optimization: Ability to troubleshoot issues within the platform, maintain data integrity in the CMDB, and optimize both workflows and integrations
- Cloud & Infrastructure Knowledge: Familiarity with AWS, Azure, GCP, and infrastructure technologies such as networking, servers, and virtualization, and how they integrate into ServiceNow
- Automation & Orchestration: Experience with ServiceNow Orchestration and Flow Designer to automate ITOM/ITAM processes and streamline workflows
- Data Governance & Reporting: Understanding of data governance principles, with the ability to generate reports, dashboards, and metrics for tracking asset health and IT performance
- Performance Analytics: Knowledge of creating performance analytics reports to provide real-time insights into asset management and IT operations
- Excellent analytical and troubleshooting skills
- Strong verbal and written communication skills
- Ability to work effectively with global, virtual teams
- High degree of initiative and self-motivation
- Ability to manage multiple priorities successfully
- Team-oriented, with a focus on achieving team goals
- Strong presentation and public speaking skills
What you can expect of us
- Competitive benefits
- Collaborative culture
- Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Locations
- Hyderabad, India
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
15,000 - 25,000 USD / yearly
Source: xAI estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- ServiceNow Expertise: Deep knowledge of ITOM and ITAM modules (Discovery, Service Mapping, CMDB, Asset Management) with experience customizing and configuring to meet business needsintermediate
- Scripting & Integration: Proficiency in JavaScript, Glide API, and building custom workflows, along with experience in REST/SOAP API integrations for connecting external systemsintermediate
- CMDB & Discovery: Strong understanding of ServiceNow CMDB architecture, data models, and best practices, including hands-on experience with Discovery and Service Mapping to track IT assets and configuration itemsintermediate
- Troubleshooting & Optimization: Ability to troubleshoot issues within the platform, maintain data integrity in the CMDB, and optimize both workflows and integrationsintermediate
- Cloud & Infrastructure Knowledge: Familiarity with AWS, Azure, GCP, and infrastructure technologies such as networking, servers, and virtualization, and how they integrate into ServiceNowintermediate
- Automation & Orchestration: Experience with ServiceNow Orchestration and Flow Designer to automate ITOM/ITAM processes and streamline workflowsintermediate
- Data Governance & Reporting: Understanding of data governance principles, with the ability to generate reports, dashboards, and metrics for tracking asset health and IT performanceintermediate
- Performance Analytics: Knowledge of creating performance analytics reports to provide real-time insights into asset management and IT operationsintermediate
- Excellent analytical and troubleshooting skillsintermediate
- Strong verbal and written communication skillsintermediate
- Ability to work effectively with global, virtual teamsintermediate
- High degree of initiative and self-motivationintermediate
- Ability to manage multiple priorities successfullyintermediate
- Team-oriented, with a focus on achieving team goalsintermediate
- Strong presentation and public speaking skillsintermediate
Required Qualifications
- Doctorate Degree OR Master’s degree with 4 - 6 years of experience in Computer Science, IT or related field OR Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field OR Diploma with 10 - 12 years of experience in Computer Science, IT or related field (experience)
- ServiceNow Certified System Administrator (Mandatory) (experience)
- ServiceNow Certified Application Developer (Preferred) (experience)
- ServiceNow Certified Implementation Specialist (CIS) micro-certifications in ITOM or ITAM (preferred) (experience)
Responsibilities
- Design and implement ServiceNow request catalogs, record producers, workflows, and cross-platform API integrations
- Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, REST APIs, and ACLs, including advanced scripting logic
- Develop and maintain data integrations between ServiceNow and other systems
- Build system integrations and automate processes to improve system efficiency
- Design and manage ServiceNow mobile applications for supported products
- Collaborate with product owners, stakeholders, testers, and other developers to understand, estimate, prioritize, and implement solutions
- Participate in design reviews, requirements gathering, and development of features to support business automation initiatives
- Conduct code reviews to ensure adherence to best practices and quality standards
- Maintain detailed documentation of software designs, development processes, and system architecture
- Monitor system health and performance, taking proactive steps to address potential issues
- Stay updated with the latest trends and advancements in ServiceNow and related technologies
Benefits
- general: Competitive benefits
- general: Collaborative culture
- general: Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Tags & Categories