Specialist IS Automation Engineer
Amgen
Specialist IS Automation Engineer
Job Description
Join Amgen’s Mission of Serving Patients
What you will do
- Own the administration, governance, and technical configuration of the DocuSign platform including account setup, permissions, templates, and integrations
- Partner with business and engagement teams to understand use case requirements and translate them into efficient, compliant DocuSign workflows
- Design, build, and deliver DocuSign integrations with enterprise systems (e.g., ServiceNow, Salesforce, Veeva, etc.) via APIs, connectors, and middleware tools
- Ensure compliance with regulatory requirements such as EU eIDAS, FDA 21 CFR Part 11, and GxP standards in all DocuSign implementations
- Act as liaison between technical IS teams and business/QA teams to ensure proper validation, testing, and documentation of e-signature workflows
- Develop and maintain solution architecture documents, technical SOPs, and configuration baselines for the DocuSign platform
- Establish and drive standard methodologies for electronic signature workflow design, data handling, security, and auditing
- Monitor platform usage and performance; proactively see opportunities for automation improvements, troubleshooting, and scalability
- Stay current with DocuSign product updates and assess applicability to internal roadmap and business opportunities
- Conduct training, onboarding, and support activities for business users and IS staff on DocuSign capabilities and governance
- Lead and participate in vendor management activities including licensing, support issues, and roadmap planning
- Debugging envelope and recipient errors, tracking envelope history via the DocuSign console or API
What we expect of you
- Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years of experience in Computer Science, IT or related field
Must-Have Skills
- Hands-on experience administering DocuSign in a regulated enterprise environment
- Experience implementing secure and validated workflow automations involving approvals, routing, conditional logic and integrations while maintaining appropriate SDLC documentation
- Proficiency with DocuSign APIs, connectors, and common integration patterns (e.g., REST APIs, native platform connectors) to enable integration with CRM, ERP and other cloud platforms
- Hands-on experience or strong familiarity with automation and orchestration platforms such as Power Automate and UiPath, with the ability to design and implement workflow-based solutions
- Proficient in DocuSign Admin and Templates, including custom fields, conditional logic, and workflow configuration
- Experience implementing front-end integrations solutions (e.g., iFrames, redirect flows, responsive signing, mobile)
- Understanding of e-signature regulations including eIDAS (EU), FDA 21 CFR Part 11, and global GxP compliance requirements
- Understanding of enterprise IT change management, documentation, and validation practices (e.g., SDLC, CSV, IQ/OQ)
- Familiarity with compliance frameworks like HIPAA, GDPR, and FedRAMP
- Excellent critical-thinking and problem-solving skills
- Strong communication and collaboration skills
- Demonstrated awareness of how to function in a team setting
- Demonstrated awareness of presentation skills
- Ability to manage multiple projects and priorities with minimal supervision
- Analytical mindset: Understanding business requirements and mapping them to DocuSign capabilities
- Documentation skills: Writing integration guides, API usage documents, and support runbooks
- Communication: Collaborating with business users, legal teams, and IT
- Problem-solving: Troubleshooting errors in document flows, signature logic, and data mapping
What you can expect of us
- Competitive benefits
- Collaborative culture
- Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Locations
- Hyderabad, India
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
30,000 - 50,000 USD / yearly
Source: xAI estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Hands-on experience administering DocuSign in a regulated enterprise environmentintermediate
- Experience implementing secure and validated workflow automations involving approvals, routing, conditional logic and integrations while maintaining appropriate SDLC documentationintermediate
- Proficiency with DocuSign APIs, connectors, and common integration patterns (e.g., REST APIs, native platform connectors) to enable integration with CRM, ERP and other cloud platformsintermediate
- Hands-on experience or strong familiarity with automation and orchestration platforms such as Power Automate and UiPath, with the ability to design and implement workflow-based solutionsintermediate
- Proficient in DocuSign Admin and Templates, including custom fields, conditional logic, and workflow configurationintermediate
- Experience implementing front-end integrations solutions (e.g., iFrames, redirect flows, responsive signing, mobile)intermediate
- Understanding of e-signature regulations including eIDAS (EU), FDA 21 CFR Part 11, and global GxP compliance requirementsintermediate
- Understanding of enterprise IT change management, documentation, and validation practices (e.g., SDLC, CSV, IQ/OQ)intermediate
- Familiarity with compliance frameworks like HIPAA, GDPR, and FedRAMPintermediate
- Excellent critical-thinking and problem-solving skillsintermediate
- Strong communication and collaboration skillsintermediate
- Demonstrated awareness of how to function in a team settingintermediate
- Demonstrated awareness of presentation skillsintermediate
- Ability to manage multiple projects and priorities with minimal supervisionintermediate
- Analytical mindset: Understanding business requirements and mapping them to DocuSign capabilitiesintermediate
- Documentation skills: Writing integration guides, API usage documents, and support runbooksintermediate
- Communication: Collaborating with business users, legal teams, and ITintermediate
- Problem-solving: Troubleshooting errors in document flows, signature logic, and data mappingintermediate
Required Qualifications
- Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years of experience in Computer Science, IT or related field (experience)
Responsibilities
- Own the administration, governance, and technical configuration of the DocuSign platform including account setup, permissions, templates, and integrations
- Partner with business and engagement teams to understand use case requirements and translate them into efficient, compliant DocuSign workflows
- Design, build, and deliver DocuSign integrations with enterprise systems (e.g., ServiceNow, Salesforce, Veeva, etc.) via APIs, connectors, and middleware tools
- Ensure compliance with regulatory requirements such as EU eIDAS, FDA 21 CFR Part 11, and GxP standards in all DocuSign implementations
- Act as liaison between technical IS teams and business/QA teams to ensure proper validation, testing, and documentation of e-signature workflows
- Develop and maintain solution architecture documents, technical SOPs, and configuration baselines for the DocuSign platform
- Establish and drive standard methodologies for electronic signature workflow design, data handling, security, and auditing
- Monitor platform usage and performance; proactively see opportunities for automation improvements, troubleshooting, and scalability
- Stay current with DocuSign product updates and assess applicability to internal roadmap and business opportunities
- Conduct training, onboarding, and support activities for business users and IS staff on DocuSign capabilities and governance
- Lead and participate in vendor management activities including licensing, support issues, and roadmap planning
- Debugging envelope and recipient errors, tracking envelope history via the DocuSign console or API
Benefits
- general: Competitive benefits
- general: Collaborative culture
- general: Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Tags & Categories
Specialist IS Automation Engineer
Amgen
Specialist IS Automation Engineer
Job Description
Join Amgen’s Mission of Serving Patients
What you will do
- Own the administration, governance, and technical configuration of the DocuSign platform including account setup, permissions, templates, and integrations
- Partner with business and engagement teams to understand use case requirements and translate them into efficient, compliant DocuSign workflows
- Design, build, and deliver DocuSign integrations with enterprise systems (e.g., ServiceNow, Salesforce, Veeva, etc.) via APIs, connectors, and middleware tools
- Ensure compliance with regulatory requirements such as EU eIDAS, FDA 21 CFR Part 11, and GxP standards in all DocuSign implementations
- Act as liaison between technical IS teams and business/QA teams to ensure proper validation, testing, and documentation of e-signature workflows
- Develop and maintain solution architecture documents, technical SOPs, and configuration baselines for the DocuSign platform
- Establish and drive standard methodologies for electronic signature workflow design, data handling, security, and auditing
- Monitor platform usage and performance; proactively see opportunities for automation improvements, troubleshooting, and scalability
- Stay current with DocuSign product updates and assess applicability to internal roadmap and business opportunities
- Conduct training, onboarding, and support activities for business users and IS staff on DocuSign capabilities and governance
- Lead and participate in vendor management activities including licensing, support issues, and roadmap planning
- Debugging envelope and recipient errors, tracking envelope history via the DocuSign console or API
What we expect of you
- Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years of experience in Computer Science, IT or related field
Must-Have Skills
- Hands-on experience administering DocuSign in a regulated enterprise environment
- Experience implementing secure and validated workflow automations involving approvals, routing, conditional logic and integrations while maintaining appropriate SDLC documentation
- Proficiency with DocuSign APIs, connectors, and common integration patterns (e.g., REST APIs, native platform connectors) to enable integration with CRM, ERP and other cloud platforms
- Hands-on experience or strong familiarity with automation and orchestration platforms such as Power Automate and UiPath, with the ability to design and implement workflow-based solutions
- Proficient in DocuSign Admin and Templates, including custom fields, conditional logic, and workflow configuration
- Experience implementing front-end integrations solutions (e.g., iFrames, redirect flows, responsive signing, mobile)
- Understanding of e-signature regulations including eIDAS (EU), FDA 21 CFR Part 11, and global GxP compliance requirements
- Understanding of enterprise IT change management, documentation, and validation practices (e.g., SDLC, CSV, IQ/OQ)
- Familiarity with compliance frameworks like HIPAA, GDPR, and FedRAMP
- Excellent critical-thinking and problem-solving skills
- Strong communication and collaboration skills
- Demonstrated awareness of how to function in a team setting
- Demonstrated awareness of presentation skills
- Ability to manage multiple projects and priorities with minimal supervision
- Analytical mindset: Understanding business requirements and mapping them to DocuSign capabilities
- Documentation skills: Writing integration guides, API usage documents, and support runbooks
- Communication: Collaborating with business users, legal teams, and IT
- Problem-solving: Troubleshooting errors in document flows, signature logic, and data mapping
What you can expect of us
- Competitive benefits
- Collaborative culture
- Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Locations
- Hyderabad, India
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
30,000 - 50,000 USD / yearly
Source: xAI estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Hands-on experience administering DocuSign in a regulated enterprise environmentintermediate
- Experience implementing secure and validated workflow automations involving approvals, routing, conditional logic and integrations while maintaining appropriate SDLC documentationintermediate
- Proficiency with DocuSign APIs, connectors, and common integration patterns (e.g., REST APIs, native platform connectors) to enable integration with CRM, ERP and other cloud platformsintermediate
- Hands-on experience or strong familiarity with automation and orchestration platforms such as Power Automate and UiPath, with the ability to design and implement workflow-based solutionsintermediate
- Proficient in DocuSign Admin and Templates, including custom fields, conditional logic, and workflow configurationintermediate
- Experience implementing front-end integrations solutions (e.g., iFrames, redirect flows, responsive signing, mobile)intermediate
- Understanding of e-signature regulations including eIDAS (EU), FDA 21 CFR Part 11, and global GxP compliance requirementsintermediate
- Understanding of enterprise IT change management, documentation, and validation practices (e.g., SDLC, CSV, IQ/OQ)intermediate
- Familiarity with compliance frameworks like HIPAA, GDPR, and FedRAMPintermediate
- Excellent critical-thinking and problem-solving skillsintermediate
- Strong communication and collaboration skillsintermediate
- Demonstrated awareness of how to function in a team settingintermediate
- Demonstrated awareness of presentation skillsintermediate
- Ability to manage multiple projects and priorities with minimal supervisionintermediate
- Analytical mindset: Understanding business requirements and mapping them to DocuSign capabilitiesintermediate
- Documentation skills: Writing integration guides, API usage documents, and support runbooksintermediate
- Communication: Collaborating with business users, legal teams, and ITintermediate
- Problem-solving: Troubleshooting errors in document flows, signature logic, and data mappingintermediate
Required Qualifications
- Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years of experience in Computer Science, IT or related field (experience)
Responsibilities
- Own the administration, governance, and technical configuration of the DocuSign platform including account setup, permissions, templates, and integrations
- Partner with business and engagement teams to understand use case requirements and translate them into efficient, compliant DocuSign workflows
- Design, build, and deliver DocuSign integrations with enterprise systems (e.g., ServiceNow, Salesforce, Veeva, etc.) via APIs, connectors, and middleware tools
- Ensure compliance with regulatory requirements such as EU eIDAS, FDA 21 CFR Part 11, and GxP standards in all DocuSign implementations
- Act as liaison between technical IS teams and business/QA teams to ensure proper validation, testing, and documentation of e-signature workflows
- Develop and maintain solution architecture documents, technical SOPs, and configuration baselines for the DocuSign platform
- Establish and drive standard methodologies for electronic signature workflow design, data handling, security, and auditing
- Monitor platform usage and performance; proactively see opportunities for automation improvements, troubleshooting, and scalability
- Stay current with DocuSign product updates and assess applicability to internal roadmap and business opportunities
- Conduct training, onboarding, and support activities for business users and IS staff on DocuSign capabilities and governance
- Lead and participate in vendor management activities including licensing, support issues, and roadmap planning
- Debugging envelope and recipient errors, tracking envelope history via the DocuSign console or API
Benefits
- general: Competitive benefits
- general: Collaborative culture
- general: Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Tags & Categories