Specialist IS Engineer – Messaging
Amgen
Specialist IS Engineer – Messaging
Job Description
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
What you will do
- Lead the architecture, deployment, and maintenance of messaging and collaboration platforms across the organization.
- Ensure the stability, reliability, and scalability of messaging infrastructure and associated services.
- Administer and optimize enterprise messaging platforms with a focus on Exchange Online and related email infrastructure to ensure reliable, secure, and scalable communication services.
- Be conversant with Microsoft 365 collaboration tools such as Microsoft Teams, SharePoint Online, and OneDrive to support integrated communication and productivity solutions across the organization.
- Monitor system performance and proactively identify areas for improvement or automation.
- Develop policies, procedures, and documentation to support operational excellence and regulatory compliance.
- Serve as the subject matter expert and escalation point for messaging and collaboration-related issues.
- Collaborate with cross-functional teams to ensure messaging and collaboration solutions align with business goals and security standards.
- Stay current with industry trends and emerging technologies in the messaging and collaboration space.
What we expect of you
- Master's degree / Bachelor's degree and 8 to 13 years of Information Systems experience supporting messaging systems
- Scaled Agile Framework (SAFe) for Teams (preferred)
- Microsoft, or other relevant certifications are a plus
Must-Have Skills
- Ability to work with vendor personnel to resolve problems and issues on behalf of the company.
- Experience with the configuration and administration of Microsoft Teams, MDM, Microsoft Exchange on-prem & Exchange Online in a hybrid and clustered configuration.
- Skilled in messaging automation and scripting using PowerShell and other tools/languages.
- Solid understanding of DMARC, DKIM, SPF.
- Knowledge of basic networking methodologies and techniques.
- Skilled in SMTP mail routing, DNS, Linux, and Active Directory.
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization.
- Willingly share relevant technical and/or industry knowledge and expertise across internal teams.
- Excellent decision-making, problem-solving, team, and time management skills.
- Experience with Agile methodologies and JIRA.
- Working knowledge of MS Windows operating systems in clustered server environments & Amazon SES.
- Working knowledge of SSO providers such as Okta.
- Experience with automation platforms such as Power Automate and UiPath.
- Scripting proficiency using PowerShell, Python, and JavaScript.
- Experience migrating large enterprise from on-premises to cloud is highly preferred.
- Project Management experience within an enterprise environment.
- Experience working with ServiceNow.
- Experience working with Organizational Change Management teams and following Change procedures/processes.
What you can expect of us
- Competitive benefits
- Collaborative culture
- Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Locations
- Hyderabad, India (Remote)
Salary
Estimated Salary Rangehigh confidence
25,000 - 40,000 USD / yearly
Source: xAI estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Ability to work with vendor personnel to resolve problems and issues on behalf of the company.intermediate
- Experience with the configuration and administration of Microsoft Teams, MDM, Microsoft Exchange on-prem & Exchange Online in a hybrid and clustered configuration.intermediate
- Skilled in messaging automation and scripting using PowerShell and other tools/languages.intermediate
- Solid understanding of DMARC, DKIM, SPF.intermediate
- Knowledge of basic networking methodologies and techniques.intermediate
- Skilled in SMTP mail routing, DNS, Linux, and Active Directory.intermediate
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization.intermediate
- Willingly share relevant technical and/or industry knowledge and expertise across internal teams.intermediate
- Excellent decision-making, problem-solving, team, and time management skills.intermediate
- Experience with Agile methodologies and JIRA.intermediate
- Working knowledge of MS Windows operating systems in clustered server environments & Amazon SES.intermediate
- Working knowledge of SSO providers such as Okta.intermediate
- Experience with automation platforms such as Power Automate and UiPath.intermediate
- Scripting proficiency using PowerShell, Python, and JavaScript.intermediate
- Experience migrating large enterprise from on-premises to cloud is highly preferred.intermediate
- Project Management experience within an enterprise environment.intermediate
- Experience working with ServiceNow.intermediate
- Experience working with Organizational Change Management teams and following Change procedures/processes.intermediate
Required Qualifications
- Master's degree / Bachelor's degree and 8 to 13 years of Information Systems experience supporting messaging systems (experience)
- Scaled Agile Framework (SAFe) for Teams (preferred) (experience)
- Microsoft, or other relevant certifications are a plus (experience)
Responsibilities
- Lead the architecture, deployment, and maintenance of messaging and collaboration platforms across the organization.
- Ensure the stability, reliability, and scalability of messaging infrastructure and associated services.
- Administer and optimize enterprise messaging platforms with a focus on Exchange Online and related email infrastructure to ensure reliable, secure, and scalable communication services.
- Be conversant with Microsoft 365 collaboration tools such as Microsoft Teams, SharePoint Online, and OneDrive to support integrated communication and productivity solutions across the organization.
- Monitor system performance and proactively identify areas for improvement or automation.
- Develop policies, procedures, and documentation to support operational excellence and regulatory compliance.
- Serve as the subject matter expert and escalation point for messaging and collaboration-related issues.
- Collaborate with cross-functional teams to ensure messaging and collaboration solutions align with business goals and security standards.
- Stay current with industry trends and emerging technologies in the messaging and collaboration space.
Benefits
- general: Competitive benefits
- general: Collaborative culture
- general: Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
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Specialist IS Engineer – Messaging
Amgen
Specialist IS Engineer – Messaging
Job Description
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
What you will do
- Lead the architecture, deployment, and maintenance of messaging and collaboration platforms across the organization.
- Ensure the stability, reliability, and scalability of messaging infrastructure and associated services.
- Administer and optimize enterprise messaging platforms with a focus on Exchange Online and related email infrastructure to ensure reliable, secure, and scalable communication services.
- Be conversant with Microsoft 365 collaboration tools such as Microsoft Teams, SharePoint Online, and OneDrive to support integrated communication and productivity solutions across the organization.
- Monitor system performance and proactively identify areas for improvement or automation.
- Develop policies, procedures, and documentation to support operational excellence and regulatory compliance.
- Serve as the subject matter expert and escalation point for messaging and collaboration-related issues.
- Collaborate with cross-functional teams to ensure messaging and collaboration solutions align with business goals and security standards.
- Stay current with industry trends and emerging technologies in the messaging and collaboration space.
What we expect of you
- Master's degree / Bachelor's degree and 8 to 13 years of Information Systems experience supporting messaging systems
- Scaled Agile Framework (SAFe) for Teams (preferred)
- Microsoft, or other relevant certifications are a plus
Must-Have Skills
- Ability to work with vendor personnel to resolve problems and issues on behalf of the company.
- Experience with the configuration and administration of Microsoft Teams, MDM, Microsoft Exchange on-prem & Exchange Online in a hybrid and clustered configuration.
- Skilled in messaging automation and scripting using PowerShell and other tools/languages.
- Solid understanding of DMARC, DKIM, SPF.
- Knowledge of basic networking methodologies and techniques.
- Skilled in SMTP mail routing, DNS, Linux, and Active Directory.
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization.
- Willingly share relevant technical and/or industry knowledge and expertise across internal teams.
- Excellent decision-making, problem-solving, team, and time management skills.
- Experience with Agile methodologies and JIRA.
- Working knowledge of MS Windows operating systems in clustered server environments & Amazon SES.
- Working knowledge of SSO providers such as Okta.
- Experience with automation platforms such as Power Automate and UiPath.
- Scripting proficiency using PowerShell, Python, and JavaScript.
- Experience migrating large enterprise from on-premises to cloud is highly preferred.
- Project Management experience within an enterprise environment.
- Experience working with ServiceNow.
- Experience working with Organizational Change Management teams and following Change procedures/processes.
What you can expect of us
- Competitive benefits
- Collaborative culture
- Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Locations
- Hyderabad, India (Remote)
Salary
Estimated Salary Rangehigh confidence
25,000 - 40,000 USD / yearly
Source: xAI estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Ability to work with vendor personnel to resolve problems and issues on behalf of the company.intermediate
- Experience with the configuration and administration of Microsoft Teams, MDM, Microsoft Exchange on-prem & Exchange Online in a hybrid and clustered configuration.intermediate
- Skilled in messaging automation and scripting using PowerShell and other tools/languages.intermediate
- Solid understanding of DMARC, DKIM, SPF.intermediate
- Knowledge of basic networking methodologies and techniques.intermediate
- Skilled in SMTP mail routing, DNS, Linux, and Active Directory.intermediate
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization.intermediate
- Willingly share relevant technical and/or industry knowledge and expertise across internal teams.intermediate
- Excellent decision-making, problem-solving, team, and time management skills.intermediate
- Experience with Agile methodologies and JIRA.intermediate
- Working knowledge of MS Windows operating systems in clustered server environments & Amazon SES.intermediate
- Working knowledge of SSO providers such as Okta.intermediate
- Experience with automation platforms such as Power Automate and UiPath.intermediate
- Scripting proficiency using PowerShell, Python, and JavaScript.intermediate
- Experience migrating large enterprise from on-premises to cloud is highly preferred.intermediate
- Project Management experience within an enterprise environment.intermediate
- Experience working with ServiceNow.intermediate
- Experience working with Organizational Change Management teams and following Change procedures/processes.intermediate
Required Qualifications
- Master's degree / Bachelor's degree and 8 to 13 years of Information Systems experience supporting messaging systems (experience)
- Scaled Agile Framework (SAFe) for Teams (preferred) (experience)
- Microsoft, or other relevant certifications are a plus (experience)
Responsibilities
- Lead the architecture, deployment, and maintenance of messaging and collaboration platforms across the organization.
- Ensure the stability, reliability, and scalability of messaging infrastructure and associated services.
- Administer and optimize enterprise messaging platforms with a focus on Exchange Online and related email infrastructure to ensure reliable, secure, and scalable communication services.
- Be conversant with Microsoft 365 collaboration tools such as Microsoft Teams, SharePoint Online, and OneDrive to support integrated communication and productivity solutions across the organization.
- Monitor system performance and proactively identify areas for improvement or automation.
- Develop policies, procedures, and documentation to support operational excellence and regulatory compliance.
- Serve as the subject matter expert and escalation point for messaging and collaboration-related issues.
- Collaborate with cross-functional teams to ensure messaging and collaboration solutions align with business goals and security standards.
- Stay current with industry trends and emerging technologies in the messaging and collaboration space.
Benefits
- general: Competitive benefits
- general: Collaborative culture
- general: Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Tags & Categories
Answer 10 quick questions to check your fit for Specialist IS Engineer – Messaging @ Amgen.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs