At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

What you will do

• Maintain and support VMware environments including ESXi, vCenter, vSAN, and VMware Tools across enterprise infrastructure
• Perform regular patching and updates of VMware components, operating systems, and firmware in alignment with company change management policies
• Implement automation using PowerShell, Python, or Ansible
• Monitor systems and proactively address performance bottlenecks
• Own the day-to-day operations and strategic evolution of VMware infrastructure, including VMware ESXi, vSAN, vCenter, Nutanix, and Dell VxRail platforms
• Contribute to Root Cause Analysis (RCA) efforts for critical incidents
• Support business continuity and disaster recovery efforts including HA and DRS configurations
• Participate in an on-call rotation for 24x7 support
• Collaborate with multi-functional teams on infrastructure needs
• Document system configurations and operational procedures

What we expect of you

• Bachelor's degree with 2–4 years of experience OR Master's degree with 1–2 years of experience OR Diploma with 5+ years of relevant experience
• VMware certifications (VCP, VCAP, or equivalent) (Mandatory)
• Red Hat Certified Engineer (RHCE) (preferred)
• ITIL Foundation (preferred)

Must-Have Skills

• Must-Have Skills: VMware certifications (VCP, VCAP, or equivalent), Proven track record managing complex virtual infrastructure, Familiarity with ITIL processes and regulated environments (Pharma preferred), Expertise in performance tuning, capacity planning, and HA/DR configurations, Exceptional troubleshooting and problem-solving capabilities, Hands-on expertise in scripting and automation tools
• Soft Skills: Excellent troubleshooting and analytical abilities, Strong communication skills, both written and verbal, Ability to work in a fast-paced environment, Strong organizational and time management skills, Problem-solving and critical thinking capabilities, Team collaboration and knowledge sharing, Adaptability to changing priorities and technologies, Ability to follow procedures accurately, Willingness to learn and grow

Good-to-Have Skills

• Good-to-Have Skills: Experience with cloud services (AWS, Azure, GCP), Experience with ITIL processes and frameworks, Experience with CI/CD and DevOps practices, Understanding of configuration management and automation tools (Red Hat Satellite Server, Ansible), Strong interpersonal, negotiation, and mentoring skills

What you can expect of us

• Competitive benefits
• Collaborative culture
• Support for professional and personal growth and well-being
• Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Compensation

2–4