Sr. Manager Information Systems (Salesforce Health Cloud)
Amgen
Sr. Manager Information Systems (Salesforce Health Cloud)
Job Description
Join Amgen’s Mission of Serving Patients
What you will do
- Collaborate with business collaborators on end-to-end Patient Access and Reimbursement (PAR) operations business process and translate business requirements into clear, actionable technical requirements for development teams
- Define and communicate the product feature vision, including both technical / architectural features and enablement, and end-user features, ensuring alignment with business objectives across multiple solution collaborator groups
- Collaborate with cross domain & multi-functional collaborators, including Patient Access and Reimbursement PAR owners to design, implement, and manage features
- Create strategic roadmap for PAR applications to ensure that the applications continue to align with business process requirements
- Work with Product Owners, Service Owners and developers/testers to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met
- Leverage ground breaking AI/ML and cloud technologies to address PAR needs and shape the vision for the PAR software ecosystem
- Oversee the software development lifecycle using Scaled Agile Framework (SAFe)
- Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership
- Collaborate with geographically dispersed teams, including those in the US and other international locations
- Ensure communication of key performance metrics and analysis of unmet needs
- Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
What we expect of you
- Master’s degree and 8 to 10 years of Business, Engineering, IT or related field experience OR
- Bachelor’s degree and 10 to 14 years of Business, Engineering, IT or related field experience OR
- Diploma and 14 to 18 years of Business, Engineering, IT or related field experience
- Experience in implementation and management of integrated Salesforce.com platforms through the SDLC
- Experience in business requirement gathering and converting the requirements into a technical solution
- Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA
- Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation
- Familiarity with security requirements and standard methodologies for data at rest and in transit
- Success in mentoring and developing strong product analysts, business analysts, and developers
- Exceptional collaboration, communication and interpersonal skills to effectively manage collaborator relationships and build new partnerships
Must-Have Skills
- Health Cloud and Lifesciences Cloud hands on experience
- Working knowledge of integrations and tools such as Mulesoft
- Extensive experience in the software development lifecycle
- Experience using and adoption of Scaled Agile Framework (SAFe)
- Strong analytic/critical-thinking and decision-making abilities
- Established business partnerships and IS governance practices involving senior business collaborators
- Broad working knowledge of key IS domains and layers
- Professional Certifications: Salesforce.com Administrator (preferred), Scaled Agile Framework (SAFe) for Teams (preferred), Salesforce.com Service Cloud Consultant (preferred)
- Excellent leadership and team management skills
- Strong transformation and change management experience
- Exceptional collaboration and communication skills
- High degree of initiative and self-motivation
- Ability to manage multiple priorities successfully
- Team-oriented with a focus on achieving team goals
- Strong presentation and public speaking skills
- Excellent analytical and troubleshooting skills
- Strong verbal and written communication skills
- Ability to work effectively with global, virtual teams
What you can expect of us
- Competitive benefits
- Collaborative culture
- Support for professional and personal growth and well-being
- Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Locations
- Hyderabad, India
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
80,000 - 120,000 USD / yearly
Source: xAI estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Health Cloud and Lifesciences Cloud hands on experienceintermediate
- Working knowledge of integrations and tools such as Mulesoftintermediate
- Extensive experience in the software development lifecycleintermediate
- Experience using and adoption of Scaled Agile Framework (SAFe)intermediate
- Strong analytic/critical-thinking and decision-making abilitiesintermediate
- Established business partnerships and IS governance practices involving senior business collaboratorsintermediate
- Broad working knowledge of key IS domains and layersintermediate
- Professional Certifications: Salesforce.com Administrator (preferred), Scaled Agile Framework (SAFe) for Teams (preferred), Salesforce.com Service Cloud Consultant (preferred)intermediate
- Excellent leadership and team management skillsintermediate
- Strong transformation and change management experienceintermediate
- Exceptional collaboration and communication skillsintermediate
- High degree of initiative and self-motivationintermediate
- Ability to manage multiple priorities successfullyintermediate
- Team-oriented with a focus on achieving team goalsintermediate
- Strong presentation and public speaking skillsintermediate
- Excellent analytical and troubleshooting skillsintermediate
- Strong verbal and written communication skillsintermediate
- Ability to work effectively with global, virtual teamsintermediate
Required Qualifications
- Master’s degree and 8 to 10 years of Business, Engineering, IT or related field experience OR (experience)
- Bachelor’s degree and 10 to 14 years of Business, Engineering, IT or related field experience OR (experience)
- Diploma and 14 to 18 years of Business, Engineering, IT or related field experience (experience)
- Experience in implementation and management of integrated Salesforce.com platforms through the SDLC (experience)
- Experience in business requirement gathering and converting the requirements into a technical solution (experience)
- Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA (experience)
- Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation (experience)
- Familiarity with security requirements and standard methodologies for data at rest and in transit (experience)
- Success in mentoring and developing strong product analysts, business analysts, and developers (experience)
- Exceptional collaboration, communication and interpersonal skills to effectively manage collaborator relationships and build new partnerships (experience)
Responsibilities
- Collaborate with business collaborators on end-to-end Patient Access and Reimbursement (PAR) operations business process and translate business requirements into clear, actionable technical requirements for development teams
- Define and communicate the product feature vision, including both technical / architectural features and enablement, and end-user features, ensuring alignment with business objectives across multiple solution collaborator groups
- Collaborate with cross domain & multi-functional collaborators, including Patient Access and Reimbursement PAR owners to design, implement, and manage features
- Create strategic roadmap for PAR applications to ensure that the applications continue to align with business process requirements
- Work with Product Owners, Service Owners and developers/testers to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met
- Leverage ground breaking AI/ML and cloud technologies to address PAR needs and shape the vision for the PAR software ecosystem
- Oversee the software development lifecycle using Scaled Agile Framework (SAFe)
- Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership
- Collaborate with geographically dispersed teams, including those in the US and other international locations
- Ensure communication of key performance metrics and analysis of unmet needs
- Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
Benefits
- general: Competitive benefits
- general: Collaborative culture
- general: Support for professional and personal growth and well-being
- general: Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Tags & Categories
Sr. Manager Information Systems (Salesforce Health Cloud)
Amgen
Sr. Manager Information Systems (Salesforce Health Cloud)
Job Description
Join Amgen’s Mission of Serving Patients
What you will do
- Collaborate with business collaborators on end-to-end Patient Access and Reimbursement (PAR) operations business process and translate business requirements into clear, actionable technical requirements for development teams
- Define and communicate the product feature vision, including both technical / architectural features and enablement, and end-user features, ensuring alignment with business objectives across multiple solution collaborator groups
- Collaborate with cross domain & multi-functional collaborators, including Patient Access and Reimbursement PAR owners to design, implement, and manage features
- Create strategic roadmap for PAR applications to ensure that the applications continue to align with business process requirements
- Work with Product Owners, Service Owners and developers/testers to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met
- Leverage ground breaking AI/ML and cloud technologies to address PAR needs and shape the vision for the PAR software ecosystem
- Oversee the software development lifecycle using Scaled Agile Framework (SAFe)
- Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership
- Collaborate with geographically dispersed teams, including those in the US and other international locations
- Ensure communication of key performance metrics and analysis of unmet needs
- Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
What we expect of you
- Master’s degree and 8 to 10 years of Business, Engineering, IT or related field experience OR
- Bachelor’s degree and 10 to 14 years of Business, Engineering, IT or related field experience OR
- Diploma and 14 to 18 years of Business, Engineering, IT or related field experience
- Experience in implementation and management of integrated Salesforce.com platforms through the SDLC
- Experience in business requirement gathering and converting the requirements into a technical solution
- Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA
- Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation
- Familiarity with security requirements and standard methodologies for data at rest and in transit
- Success in mentoring and developing strong product analysts, business analysts, and developers
- Exceptional collaboration, communication and interpersonal skills to effectively manage collaborator relationships and build new partnerships
Must-Have Skills
- Health Cloud and Lifesciences Cloud hands on experience
- Working knowledge of integrations and tools such as Mulesoft
- Extensive experience in the software development lifecycle
- Experience using and adoption of Scaled Agile Framework (SAFe)
- Strong analytic/critical-thinking and decision-making abilities
- Established business partnerships and IS governance practices involving senior business collaborators
- Broad working knowledge of key IS domains and layers
- Professional Certifications: Salesforce.com Administrator (preferred), Scaled Agile Framework (SAFe) for Teams (preferred), Salesforce.com Service Cloud Consultant (preferred)
- Excellent leadership and team management skills
- Strong transformation and change management experience
- Exceptional collaboration and communication skills
- High degree of initiative and self-motivation
- Ability to manage multiple priorities successfully
- Team-oriented with a focus on achieving team goals
- Strong presentation and public speaking skills
- Excellent analytical and troubleshooting skills
- Strong verbal and written communication skills
- Ability to work effectively with global, virtual teams
What you can expect of us
- Competitive benefits
- Collaborative culture
- Support for professional and personal growth and well-being
- Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Locations
- Hyderabad, India
Salary
Salary not disclosed
Estimated Salary Rangehigh confidence
80,000 - 120,000 USD / yearly
Source: xAI estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Health Cloud and Lifesciences Cloud hands on experienceintermediate
- Working knowledge of integrations and tools such as Mulesoftintermediate
- Extensive experience in the software development lifecycleintermediate
- Experience using and adoption of Scaled Agile Framework (SAFe)intermediate
- Strong analytic/critical-thinking and decision-making abilitiesintermediate
- Established business partnerships and IS governance practices involving senior business collaboratorsintermediate
- Broad working knowledge of key IS domains and layersintermediate
- Professional Certifications: Salesforce.com Administrator (preferred), Scaled Agile Framework (SAFe) for Teams (preferred), Salesforce.com Service Cloud Consultant (preferred)intermediate
- Excellent leadership and team management skillsintermediate
- Strong transformation and change management experienceintermediate
- Exceptional collaboration and communication skillsintermediate
- High degree of initiative and self-motivationintermediate
- Ability to manage multiple priorities successfullyintermediate
- Team-oriented with a focus on achieving team goalsintermediate
- Strong presentation and public speaking skillsintermediate
- Excellent analytical and troubleshooting skillsintermediate
- Strong verbal and written communication skillsintermediate
- Ability to work effectively with global, virtual teamsintermediate
Required Qualifications
- Master’s degree and 8 to 10 years of Business, Engineering, IT or related field experience OR (experience)
- Bachelor’s degree and 10 to 14 years of Business, Engineering, IT or related field experience OR (experience)
- Diploma and 14 to 18 years of Business, Engineering, IT or related field experience (experience)
- Experience in implementation and management of integrated Salesforce.com platforms through the SDLC (experience)
- Experience in business requirement gathering and converting the requirements into a technical solution (experience)
- Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA (experience)
- Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation (experience)
- Familiarity with security requirements and standard methodologies for data at rest and in transit (experience)
- Success in mentoring and developing strong product analysts, business analysts, and developers (experience)
- Exceptional collaboration, communication and interpersonal skills to effectively manage collaborator relationships and build new partnerships (experience)
Responsibilities
- Collaborate with business collaborators on end-to-end Patient Access and Reimbursement (PAR) operations business process and translate business requirements into clear, actionable technical requirements for development teams
- Define and communicate the product feature vision, including both technical / architectural features and enablement, and end-user features, ensuring alignment with business objectives across multiple solution collaborator groups
- Collaborate with cross domain & multi-functional collaborators, including Patient Access and Reimbursement PAR owners to design, implement, and manage features
- Create strategic roadmap for PAR applications to ensure that the applications continue to align with business process requirements
- Work with Product Owners, Service Owners and developers/testers to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met
- Leverage ground breaking AI/ML and cloud technologies to address PAR needs and shape the vision for the PAR software ecosystem
- Oversee the software development lifecycle using Scaled Agile Framework (SAFe)
- Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership
- Collaborate with geographically dispersed teams, including those in the US and other international locations
- Ensure communication of key performance metrics and analysis of unmet needs
- Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services
Benefits
- general: Competitive benefits
- general: Collaborative culture
- general: Support for professional and personal growth and well-being
- general: Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
Tags & Categories