About Sonoco

Sonoco is a global leader in sustainable packaging solutions, serving diverse industries with innovative products for over 125 years. With operations spanning more than 80 countries, Sonoco combines cutting-edge technology with a commitment to environmental stewardship. Our Sonoco Performance Hub in India is a state-of-the-art center of excellence, driving digital transformation through advanced analytics and data-driven insights. We foster a collaborative culture where innovation thrives, and employees are empowered to make a real impact on global operations.

Position Summary

The Analytics Application Support Analyst at Sonoco Performance Hub plays a critical role in ensuring the seamless operation of our analytics platforms. This mid-level position involves providing technical support, troubleshooting issues, and optimizing applications that power business intelligence and data analytics across the organization. If you have a passion for technology, data, and problem-solving, join our dynamic team to support mission-critical systems in a fast-paced global environment.

Key Responsibilities

• Monitor and maintain analytics applications, including dashboards, reporting tools, and ETL processes.
• Respond to support tickets, diagnose issues, and implement fixes to minimize downtime.
• Collaborate with developers, data scientists, and business users to enhance application functionality.
• Perform root cause analysis and document resolutions for continuous improvement.
• Ensure data integrity, security compliance, and optimal performance of BI tools like Tableau or Power BI.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Data Science, or equivalent.
• 3-5 years of hands-on experience in application support, preferably in analytics or data environments.
• Strong knowledge of SQL, Python scripting, and database systems (e.g., Oracle, SQL Server).
• Experience with cloud platforms (AWS, Azure) and analytics tools is highly desirable.
• Excellent problem-solving skills, attention to detail, and ability to work in a team-oriented setting.

Why Join Us

At Sonoco, we are committed to equal opportunity employment and prohibit discrimination based on race, color, religion, national origin, sex, pregnancy, sexual orientation, marital status, gender identity, age, disability, genetic information, veteran status, or any protected characteristic. Joining Sonoco means access to competitive salaries estimated at ₹8,00,000 - ₹12,00,000 per year, comprehensive benefits including health insurance, professional growth programs, and flexible work options. Be part of a company that values sustainability, innovation, and employee well-being. Apply now for Analytics Application Support Analyst roles at Sonoco Performance Hub, India, and advance your career in packaging and analytics excellence. Sonoco careers offer stability, growth, and purpose-driven work.