Job Description

Locations

• Cupertino, California, United States 95014

Salary

Skills Required

• program management skillsintermediate
• ability to lead project managersintermediate
• people managementintermediate
• team collaborationintermediate
• individual driveintermediate
• design global user studiesintermediate
• manage global user studiesintermediate
• oversee global user studiesintermediate
• plan delivery timelinesintermediate
• track delivery timelinesintermediate
• provide technical expertiseintermediate
• provide leadershipintermediate
• volume forecastintermediate
• capacity planningintermediate
• resource managementintermediate
• vendor managementintermediate
• workflow managementintermediate
• process improvementintermediate
• stakeholder engagementintermediate
• coachingintermediate
• mentoringintermediate
• leadershipintermediate

Required Qualifications

• Bachelor’s of Science degree or equivalent (degree in equivalent)
• 8+ years of program management and passionate about delivering good quality data within project timelines (experience, 8 years)
• Strong experience in client management, establishing relationships and leading multi-functional projects (experience)
• Adept at coaching, leading and motivating a project management team (experience)
• Highly organized and skilled in budget management and forecast preparation (experience)
• Some travel may be required (experience)

Preferred Qualifications

• Experience managing complex data collection and annotation projects is a plus (experience)
• Experience at a top-tier consulting firm identifying and analyzing complex business challenges, developing data-backed recommendations, and leading cross-functional teams to implement solutions. (experience)
• Consistent focus on improving, standardizing and automating existing processes (experience)
• Strong interpersonal and communication skills, including ability to work in a self-directed environment, and ability to present to senior management (experience)
• Experience managing vendors and vendor contracting (experience)
• Able to work collaboratively with engineers across organizations and time zones (experience)
• High degree of adaptability, flexibility, creative decision-making and technical problem-solving abilities (degree)
• Strategic thinker with the ability to see the big picture while working with ambiguity and uncertainty (experience)
• Strong decision making and good judgment (experience)

Responsibilities

• You are a proven people and program manager who can thrive in a fast-paced workplace where both individual drive and team collaboration are the keys to success. You will collaborate with the client teams to design, manage and oversee global user studies to gather data to use to develop our most critical software and hardware. You will lead a team of program managers to plan and track delivery timelines, and provide technical expertise and leadership across a suite of projects to ensure the final deliveries meet the customers’ expectations. You will deliver monthly volume forecast & capacity planning and handle resource and vendor management. You will oversee operational responsibilities including workflow management and process improvement. You will engage with your stakeholders regularly and you will be an an outstanding coach, mentor and leader for a critical team.

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