Job Description

Locations

• Singapore, Singapore, Singapore 569141

Salary

Skills Required

• solving systemic technical problemsintermediate
• managing complex API integrationsintermediate
• collaborating across teamsintermediate
• developing robust test plansintermediate
• analyzing sophisticated data setsintermediate
• communicating technical solutions clearly and effectivelyintermediate

Required Qualifications

• 5+ years of experience in a Technical Operations or Solutions role. (experience, 5 years)
• Proficiency in Chinese is required to liaise with Chinese speaking partners (experience)
• Proven experience with API integration and troubleshooting, including managing complex integration projects. (experience)
• Proficiency in SQL, with experience writing and troubleshooting queries. (experience)
• Strong analytical and problem-solving skills with a track record of resolving systemic issues. (experience)
• Exemplary written and verbal communication skills. (experience)
• Demonstrated ability to work independently and as part of a team in a fast-paced, dynamic environment. (experience)

Preferred Qualifications

• Expert knowledge of advertising technology and performance marketing metrics (e.g., CPA, ROAS, CTR). (experience)
• Experience providing data-driven analysis on systemic issues. (experience)
• Familiarity with concepts, definitions, and metrics used in the context of performance marketing campaigns. (experience)
• Experience working closely with clients, product, and engineering teams. (experience)
• Ability to break down sophisticated technical concepts into clear, non-technical explanations. (experience)
• Proven track record in managing competing priorities and delivering high-quality results in rapidly changing environments. (experience)
• Bachelors, Masters, Certifications, or equivalent professional experience (experience)

Responsibilities

• In this role, you will solve systemic technical problems, manage complex API integrations, and collaborate across teams to ensure the seamless operation and evolution of our advertising solutions. You’ll play a key role in developing robust test plans, analyzing sophisticated data sets, and communicating technical solutions clearly and effectively to diverse stakeholders. This is a fast-paced and dynamic role, offering the opportunity to contribute to Apple’s mission of delivering impactful, privacy-focused advertising experiences.
• Solve systemic technical problems by investigating escalations, identifying root causes, and implementing robust, long-term solutions.
• Lead and manage API integration projects, providing technical guidance to ensure seamless implementation and reliable performance.
• Construct and execute technical test plans that account for edge cases, validate functionality, and ensure system reliability.
• Analyze complex data sets to identify trends, diagnose issues, and propose actionable solutions to improve system performance.
• Collaborate closely with clients, product, sales, and engineering teams, acting as a bridge between technical and non-technical stakeholders.
• Break down complex concepts into clear and concise explanations for non-technical partners.
• Provide data-driven insights and analysis to address systemic issues and improve operational efficiency.
• Handle competing priorities effectively, ensuring timely resolution of critical issues in a fast-paced environment.
• Adapt to constantly evolving environments and requirements, working both independently and collaboratively with cross-functional teams.

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