AppleCare BPR Project Manager, Enterprise & B2B Sales
Apple
AppleCare BPR Project Manager, Enterprise & B2B Sales
Job Description
Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you develop strong relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you! AppleCare BPR is responsible for delivering cross-functional systems projects across all AppleCare business areas, including Sales, Service, Digital & Logistics. We build strong relationships across the company and stitch AppleCare systems and processes enterprise-wide. As a BPR Project Manager you will plan, mobilize, and execute mid to large scale projects, ensuring system changes are thoroughly tested and organizations are ready for process changes. You will be the prime mover of your projects including scoping, technological solutions and architectural decisions, resource-planning, communications, project governance, risk management, change management and readiness. You’ll connect the dots, build trust and understanding between groups, and orchestrate the activities needed to make your projects successful. The ideal candidate should have experience managing large global technical projects that interweave multiple functional teams and/or multiple systems.
Locations
- Sunnyvale, California, United States 94085
Salary
Estimated Salary Rangemedium confidence
25,000,000 - 50,000,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- thriving in fast-paced environmentsintermediate
- handling ambiguityintermediate
- working with complex technologiesintermediate
- developing strong relationshipsintermediate
- building trustintermediate
- influencing without direct authorityintermediate
- communicating openly and clearlyintermediate
- collaborating enthusiasticallyintermediate
- valuing healthy debateintermediate
- planning projectsintermediate
- mobilizing projectsintermediate
- executing projectsintermediate
- ensuring thorough testingintermediate
- preparing organizations for process changesintermediate
- scoping projectsintermediate
- technological solutionsintermediate
- architectural decisionsintermediate
- resource planningintermediate
- communicationsintermediate
- project governanceintermediate
- risk managementintermediate
- change managementintermediate
- readiness managementintermediate
- connecting groupsintermediate
- orchestrating activitiesintermediate
- managing large global technical projectsintermediate
- interweaving multiple functional teamsintermediate
- integrating multiple systemsintermediate
Required Qualifications
- 8+ years of experience planning, managing, and successfully delivering large cross-functional systems projects (experience, 8 years)
- Experience establishing project structure for optimal return-on-investment, and coordinating cross-project initiatives or large-scale programs (experience)
- Experience supporting system configuration, architecture, and software development life cycles (experience)
- Experience with global projects incorporating regional and country-specific details (experience)
- Possess best-in-class communication and presentation skills (written and verbal) to all levels of an organization (experience)
- Ability to form cohesive project teams across disparate organizations and groups (experience)
- Ability to navigate through ambiguity to clarify objectives and execution plans (experience)
- Ability to occasionally travel and work off/weekend hours to support projects, as needed (experience)
Preferred Qualifications
- 10+ years of experience implementing projects in Enterprise Sales and B2B Sales, including Carrier and Reseller Channels (experience, 10 years)
- Knowledge of service, support, and warranty contract sales and operations (experience)
- Project management certification (PMP or similar accreditations) (certification)
- Graduate degree in business or engineering (degree in business or engineering)
Responsibilities
- As a BPR Project Manager you will plan, mobilize, and execute mid to large scale projects, ensuring system changes are thoroughly tested and organizations are ready for process changes. You will be the prime mover of your projects including scoping, technological solutions and architectural decisions, resource-planning, communications, project governance, risk management, change management and readiness. You’ll connect the dots, build trust and understanding between groups, and orchestrate the activities needed to make your projects successful. The ideal candidate should have experience managing large global technical projects that interweave multiple functional teams and/or multiple systems.
- Elicit requirements/user stories/use cases from subject matter experts
- Drive solution design process with technical teams—generate and vet possible solutions; create, test, and refine models; finalize technical design
- Manage project risk throughout the life of the project
- Identify, document, and drive resolution of project issues
- Identify key decision recommendations and broker agreements with internal and external partners
- Ensure business teams and partners are prepared for system and process changes, including training plans for knowledge transfer to sustaining teams
- Facilitate capital planning for new projects and project scope changes, including business justifications and strategic road maps
Tags & Categories
AppleCare BPR Project Manager, Enterprise & B2B Sales
Apple
AppleCare BPR Project Manager, Enterprise & B2B Sales
Job Description
Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you develop strong relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you! AppleCare BPR is responsible for delivering cross-functional systems projects across all AppleCare business areas, including Sales, Service, Digital & Logistics. We build strong relationships across the company and stitch AppleCare systems and processes enterprise-wide. As a BPR Project Manager you will plan, mobilize, and execute mid to large scale projects, ensuring system changes are thoroughly tested and organizations are ready for process changes. You will be the prime mover of your projects including scoping, technological solutions and architectural decisions, resource-planning, communications, project governance, risk management, change management and readiness. You’ll connect the dots, build trust and understanding between groups, and orchestrate the activities needed to make your projects successful. The ideal candidate should have experience managing large global technical projects that interweave multiple functional teams and/or multiple systems.
Locations
- Sunnyvale, California, United States 94085
Salary
Estimated Salary Rangemedium confidence
25,000,000 - 50,000,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- thriving in fast-paced environmentsintermediate
- handling ambiguityintermediate
- working with complex technologiesintermediate
- developing strong relationshipsintermediate
- building trustintermediate
- influencing without direct authorityintermediate
- communicating openly and clearlyintermediate
- collaborating enthusiasticallyintermediate
- valuing healthy debateintermediate
- planning projectsintermediate
- mobilizing projectsintermediate
- executing projectsintermediate
- ensuring thorough testingintermediate
- preparing organizations for process changesintermediate
- scoping projectsintermediate
- technological solutionsintermediate
- architectural decisionsintermediate
- resource planningintermediate
- communicationsintermediate
- project governanceintermediate
- risk managementintermediate
- change managementintermediate
- readiness managementintermediate
- connecting groupsintermediate
- orchestrating activitiesintermediate
- managing large global technical projectsintermediate
- interweaving multiple functional teamsintermediate
- integrating multiple systemsintermediate
Required Qualifications
- 8+ years of experience planning, managing, and successfully delivering large cross-functional systems projects (experience, 8 years)
- Experience establishing project structure for optimal return-on-investment, and coordinating cross-project initiatives or large-scale programs (experience)
- Experience supporting system configuration, architecture, and software development life cycles (experience)
- Experience with global projects incorporating regional and country-specific details (experience)
- Possess best-in-class communication and presentation skills (written and verbal) to all levels of an organization (experience)
- Ability to form cohesive project teams across disparate organizations and groups (experience)
- Ability to navigate through ambiguity to clarify objectives and execution plans (experience)
- Ability to occasionally travel and work off/weekend hours to support projects, as needed (experience)
Preferred Qualifications
- 10+ years of experience implementing projects in Enterprise Sales and B2B Sales, including Carrier and Reseller Channels (experience, 10 years)
- Knowledge of service, support, and warranty contract sales and operations (experience)
- Project management certification (PMP or similar accreditations) (certification)
- Graduate degree in business or engineering (degree in business or engineering)
Responsibilities
- As a BPR Project Manager you will plan, mobilize, and execute mid to large scale projects, ensuring system changes are thoroughly tested and organizations are ready for process changes. You will be the prime mover of your projects including scoping, technological solutions and architectural decisions, resource-planning, communications, project governance, risk management, change management and readiness. You’ll connect the dots, build trust and understanding between groups, and orchestrate the activities needed to make your projects successful. The ideal candidate should have experience managing large global technical projects that interweave multiple functional teams and/or multiple systems.
- Elicit requirements/user stories/use cases from subject matter experts
- Drive solution design process with technical teams—generate and vet possible solutions; create, test, and refine models; finalize technical design
- Manage project risk throughout the life of the project
- Identify, document, and drive resolution of project issues
- Identify key decision recommendations and broker agreements with internal and external partners
- Ensure business teams and partners are prepared for system and process changes, including training plans for knowledge transfer to sustaining teams
- Facilitate capital planning for new projects and project scope changes, including business justifications and strategic road maps
Tags & Categories