AppleCare Product Ops - Product Manager
Apple
AppleCare Product Ops - Product Manager
Job Description
Apple is a place where extraordinary people come together with passion and dedication to build product experiences that change the world! If you’re excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job. As a member of AppleCare Product Operations, you’ll represent the customer throughout a product’s journey from concept through development and launch. You’ll develop and apply insights to help infuse innovative features into our product-development process. You will partner directly with product marketing; legal; finance; design; engineering; operations; and other functional teams across Apple. Together, you’ll work to craft groundbreaking ideas into features and experiences that will positively impact hundreds of millions of people around the world and play a crucial role in the lives of our customers. We are seeking a dynamic, passionate individual with significant business and enterprise product management experience and a track record of at-scale product launches. You possess a strong technical background and the ability to methodically assess, prioritize and solve complex problems. You demonstrate attention to detail and focus on excellent customer-centric solutions. Your ability to tackle an independent work stream and drive progress is key. You will focus on innovating the AppleCare product line through the development of new features and the creation of outstanding customer experiences.
Locations
- San Francisco Bay Area, California, United States
Salary
Estimated Salary Rangemedium confidence
25,000,000 - 50,000,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- passion and dedicationintermediate
- develop and apply insightsintermediate
- infuse innovative featuresintermediate
- partner with cross-functional teamsintermediate
- business and enterprise product management experienceintermediate
- track record of at-scale product launchesintermediate
- strong technical backgroundintermediate
- methodically assess, prioritize and solve complex problemsintermediate
- attention to detailintermediate
- focus on excellent customer-centric solutionsintermediate
- tackle an independent work streamintermediate
- drive progressintermediate
- innovating product lineintermediate
- development of new featuresintermediate
- creation of outstanding customer experiencesintermediate
Required Qualifications
- 7+ years Product Management experience with at least one entire product development cycle from concept to introduction. (experience, 7 years)
- Ability to lead through influence, debate, and storytelling. (experience)
- Strong organization skills and attention to detail; Ability to prioritize, lead, and advance multiple projects and deliver results in a fast-paced and ambiguous environment (experience)
- BS/BA degree in marketing/business/engineering or equivalent relevant professional experience. (experience)
Preferred Qualifications
- Strong track record of leading product development cycles and partnering closely with engineering/technical teams. (experience)
- Best-in-class oral and written communication skills, as well as demonstrated success as an internal product lead. (experience)
- Outstanding analytical abilities and comfort with return on investment analyses, identification and measurement of program critical metrics and analyzing financial data. (experience)
- Experience with developing product vision and product roadmaps. (experience)
- Keen sense of cultural relevance, industry trends, and business and enterprise tastes for device protection, insurance, and support products. (experience)
- MS/MBA degree in marketing/business/engineering or equivalent relevant professional experience. (experience)
Responsibilities
- We are seeking a dynamic, passionate individual with significant business and enterprise product management experience and a track record of at-scale product launches. You possess a strong technical background and the ability to methodically assess, prioritize and solve complex problems. You demonstrate attention to detail and focus on excellent customer-centric solutions. Your ability to tackle an independent work stream and drive progress is key.
- You will focus on innovating the AppleCare product line through the development of new features and the creation of outstanding customer experiences.
- You will be responsible for leading the planning, development, implementation and performance measurement of your programs. You will closely work with engineers, data scientists, financial analysts to see opportunities, develop them into business cases, and pitch them to executives. Once approved, you will work with project managers, designers and software engineers to bring those concepts to market. You are organized and proactive to the challenges of a fast paced environment with ability to handle ambiguity and build structure.
- In partnership with experts from functional areas across Apple, your key responsibilities are:
- Research and synthesize technology trends, competitive trends, and user feedback to identify new opportunities
- Develop business cases and secure executive sponsorship
- Define product vision, strategy and roadmap
- Author product requirements and negotiate product trade-offs impacting schedule and usability
- Guide change management and go-to-market readiness plans
Tags & Categories
AppleCare Product Ops - Product Manager
Apple
AppleCare Product Ops - Product Manager
Job Description
Apple is a place where extraordinary people come together with passion and dedication to build product experiences that change the world! If you’re excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job. As a member of AppleCare Product Operations, you’ll represent the customer throughout a product’s journey from concept through development and launch. You’ll develop and apply insights to help infuse innovative features into our product-development process. You will partner directly with product marketing; legal; finance; design; engineering; operations; and other functional teams across Apple. Together, you’ll work to craft groundbreaking ideas into features and experiences that will positively impact hundreds of millions of people around the world and play a crucial role in the lives of our customers. We are seeking a dynamic, passionate individual with significant business and enterprise product management experience and a track record of at-scale product launches. You possess a strong technical background and the ability to methodically assess, prioritize and solve complex problems. You demonstrate attention to detail and focus on excellent customer-centric solutions. Your ability to tackle an independent work stream and drive progress is key. You will focus on innovating the AppleCare product line through the development of new features and the creation of outstanding customer experiences.
Locations
- San Francisco Bay Area, California, United States
Salary
Estimated Salary Rangemedium confidence
25,000,000 - 50,000,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- passion and dedicationintermediate
- develop and apply insightsintermediate
- infuse innovative featuresintermediate
- partner with cross-functional teamsintermediate
- business and enterprise product management experienceintermediate
- track record of at-scale product launchesintermediate
- strong technical backgroundintermediate
- methodically assess, prioritize and solve complex problemsintermediate
- attention to detailintermediate
- focus on excellent customer-centric solutionsintermediate
- tackle an independent work streamintermediate
- drive progressintermediate
- innovating product lineintermediate
- development of new featuresintermediate
- creation of outstanding customer experiencesintermediate
Required Qualifications
- 7+ years Product Management experience with at least one entire product development cycle from concept to introduction. (experience, 7 years)
- Ability to lead through influence, debate, and storytelling. (experience)
- Strong organization skills and attention to detail; Ability to prioritize, lead, and advance multiple projects and deliver results in a fast-paced and ambiguous environment (experience)
- BS/BA degree in marketing/business/engineering or equivalent relevant professional experience. (experience)
Preferred Qualifications
- Strong track record of leading product development cycles and partnering closely with engineering/technical teams. (experience)
- Best-in-class oral and written communication skills, as well as demonstrated success as an internal product lead. (experience)
- Outstanding analytical abilities and comfort with return on investment analyses, identification and measurement of program critical metrics and analyzing financial data. (experience)
- Experience with developing product vision and product roadmaps. (experience)
- Keen sense of cultural relevance, industry trends, and business and enterprise tastes for device protection, insurance, and support products. (experience)
- MS/MBA degree in marketing/business/engineering or equivalent relevant professional experience. (experience)
Responsibilities
- We are seeking a dynamic, passionate individual with significant business and enterprise product management experience and a track record of at-scale product launches. You possess a strong technical background and the ability to methodically assess, prioritize and solve complex problems. You demonstrate attention to detail and focus on excellent customer-centric solutions. Your ability to tackle an independent work stream and drive progress is key.
- You will focus on innovating the AppleCare product line through the development of new features and the creation of outstanding customer experiences.
- You will be responsible for leading the planning, development, implementation and performance measurement of your programs. You will closely work with engineers, data scientists, financial analysts to see opportunities, develop them into business cases, and pitch them to executives. Once approved, you will work with project managers, designers and software engineers to bring those concepts to market. You are organized and proactive to the challenges of a fast paced environment with ability to handle ambiguity and build structure.
- In partnership with experts from functional areas across Apple, your key responsibilities are:
- Research and synthesize technology trends, competitive trends, and user feedback to identify new opportunities
- Develop business cases and secure executive sponsorship
- Define product vision, strategy and roadmap
- Author product requirements and negotiate product trade-offs impacting schedule and usability
- Guide change management and go-to-market readiness plans
Tags & Categories