Channel Fulfillment Analyst(12 Months Contract)
Apple
Channel Fulfillment Analyst(12 Months Contract)
Job Description
The mission of Pacific Reseller Operations is to be the voice of Reseller Channel within Operations to ensure our products are in the right places at the right time, supporting Sales and our Partners to achieve Apple’s financial goals. We are focused on managing our supply chain as efficiently as possible, in order to maximise sell through while aiming for a frictionless Channel fulfilment experience for our partners. Within the Reseller Operations team, the Channel Fulfilment Analyst is responsible for ensuring orders and returns are managed, executed and delivered on time and applying analytics and insights to streamline or automate fulfilment processes in support of Apple’s Weekly Channel Fulfilment to Resellers. - Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations, Repricing, Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP), Target Service Levels (SLA) and SOX requirements - Define and lead the rollout of New Product Introduction Order Management Activities such as System Configurations and Order Transition Plans when required - Champion and continuously improve Channel Fulfilment, Order and/or Returns Management processes or Standard Operating Procedures (SOP) for sub-regions and/or lines of businesses - Responsible for driving key fulfilment, cost, work driver and service level metrics (KPIs) by identifying and root causing issues, developing scalable preventive solutions and leading its rollout - Participate and/or represent Regional/Global Capital Improvement Projects including Business Requirements Definition and User Acceptance Testing (UAT) - Coach and train Channel Fulfilment Analysts on Fulfilment, Order and/or Returns Processes
Locations
- Singapore, Singapore, Singapore 569141
Salary
Estimated Salary Rangemedium confidence
1,200,000 - 2,400,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Order and Returns Managementintermediate
- Reseller Inquiry Managementintermediate
- Standard Operating Procedures (SOP)intermediate
- Service Level Agreements (SLA)intermediate
- SOX Complianceintermediate
- New Product Introduction (NPI) Managementintermediate
- System Configurationsintermediate
- Order Transition Planningintermediate
- Process Improvementintermediate
- Analytics and Insightsintermediate
- Root Cause Analysisintermediate
- Preventive Solution Developmentintermediate
- Key Performance Indicators (KPI) Managementintermediate
- Business Requirements Definitionintermediate
- User Acceptance Testing (UAT)intermediate
- Capital Improvement Projectsintermediate
- Coaching and Trainingintermediate
Required Qualifications
- Bachelor’s Degree in fields such as Engineering, Statistics, Mathematics, Operations, Business Management or Finance is preferred. (degree in fields such as engineering)
- Strong verbal and written communicator with the ability to articulate complex issues, findings or analysis to senior management in a clear and concise manner. (experience)
Responsibilities
- - Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations, Repricing, Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP), Target Service Levels (SLA) and SOX requirements
- - Define and lead the rollout of New Product Introduction Order Management Activities such as System Configurations and Order Transition Plans when required
- - Champion and continuously improve Channel Fulfilment, Order and/or Returns Management processes or Standard Operating Procedures (SOP) for sub-regions and/or lines of businesses
- - Responsible for driving key fulfilment, cost, work driver and service level metrics (KPIs) by identifying and root causing issues, developing scalable preventive solutions and leading its rollout
- - Participate and/or represent Regional/Global Capital Improvement Projects including Business Requirements Definition and User Acceptance Testing (UAT)
- - Coach and train Channel Fulfilment Analysts on Fulfilment, Order and/or Returns Processes
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Answer 10 quick questions to check your fit for Channel Fulfillment Analyst(12 Months Contract) @ Apple.
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Channel Fulfillment Analyst(12 Months Contract)
Apple
Channel Fulfillment Analyst(12 Months Contract)
Job Description
The mission of Pacific Reseller Operations is to be the voice of Reseller Channel within Operations to ensure our products are in the right places at the right time, supporting Sales and our Partners to achieve Apple’s financial goals. We are focused on managing our supply chain as efficiently as possible, in order to maximise sell through while aiming for a frictionless Channel fulfilment experience for our partners. Within the Reseller Operations team, the Channel Fulfilment Analyst is responsible for ensuring orders and returns are managed, executed and delivered on time and applying analytics and insights to streamline or automate fulfilment processes in support of Apple’s Weekly Channel Fulfilment to Resellers. - Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations, Repricing, Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP), Target Service Levels (SLA) and SOX requirements - Define and lead the rollout of New Product Introduction Order Management Activities such as System Configurations and Order Transition Plans when required - Champion and continuously improve Channel Fulfilment, Order and/or Returns Management processes or Standard Operating Procedures (SOP) for sub-regions and/or lines of businesses - Responsible for driving key fulfilment, cost, work driver and service level metrics (KPIs) by identifying and root causing issues, developing scalable preventive solutions and leading its rollout - Participate and/or represent Regional/Global Capital Improvement Projects including Business Requirements Definition and User Acceptance Testing (UAT) - Coach and train Channel Fulfilment Analysts on Fulfilment, Order and/or Returns Processes
Locations
- Singapore, Singapore, Singapore 569141
Salary
Estimated Salary Rangemedium confidence
1,200,000 - 2,400,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Order and Returns Managementintermediate
- Reseller Inquiry Managementintermediate
- Standard Operating Procedures (SOP)intermediate
- Service Level Agreements (SLA)intermediate
- SOX Complianceintermediate
- New Product Introduction (NPI) Managementintermediate
- System Configurationsintermediate
- Order Transition Planningintermediate
- Process Improvementintermediate
- Analytics and Insightsintermediate
- Root Cause Analysisintermediate
- Preventive Solution Developmentintermediate
- Key Performance Indicators (KPI) Managementintermediate
- Business Requirements Definitionintermediate
- User Acceptance Testing (UAT)intermediate
- Capital Improvement Projectsintermediate
- Coaching and Trainingintermediate
Required Qualifications
- Bachelor’s Degree in fields such as Engineering, Statistics, Mathematics, Operations, Business Management or Finance is preferred. (degree in fields such as engineering)
- Strong verbal and written communicator with the ability to articulate complex issues, findings or analysis to senior management in a clear and concise manner. (experience)
Responsibilities
- - Independently process Order and/or Returns Management activities and manage Reseller inquiries (Order Cancellations, Repricing, Returns & Delivery Escalations) in accordance to Standard Operating Procedures (SOP), Target Service Levels (SLA) and SOX requirements
- - Define and lead the rollout of New Product Introduction Order Management Activities such as System Configurations and Order Transition Plans when required
- - Champion and continuously improve Channel Fulfilment, Order and/or Returns Management processes or Standard Operating Procedures (SOP) for sub-regions and/or lines of businesses
- - Responsible for driving key fulfilment, cost, work driver and service level metrics (KPIs) by identifying and root causing issues, developing scalable preventive solutions and leading its rollout
- - Participate and/or represent Regional/Global Capital Improvement Projects including Business Requirements Definition and User Acceptance Testing (UAT)
- - Coach and train Channel Fulfilment Analysts on Fulfilment, Order and/or Returns Processes
Tags & Categories
Answer 10 quick questions to check your fit for Channel Fulfillment Analyst(12 Months Contract) @ Apple.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs