Growth Operations Manager
Apple
Growth Operations Manager
Job Description
The Growth Marketing Operations Team plays a key role in enabling on-device communications and automated messaging for Apple’s media products and services. The team focuses on the development and execution of in-app messaging sent to millions of users globally across multiple Apple services, including: Apple TV+, Music, Arcade, News+, Fitness+, App Store, and Apple One. Apple is seeking a self-driven and solutions-oriented customer journey architect who will be responsible for designing marketing automation flows and launching multi-channel customer communications for Apple services. They will work cross-functionally with various teams including growth marketing, product, engineering, and business to develop and launch multi-channel customer communications for Apple Services, ultimately driving awareness and engagement of Apple services and products. This position will work cross-functionally to develop and execute customer notifications for growth marketing acquisition and engagement initiatives. As the subject matter expert of customer journey orchestration, the ideal candidate can think strategically, execute flawlessly, and effectively collaborate in a matrix organization.
Locations
- Culver City, California, United States 90232
Salary
Estimated Salary Rangemedium confidence
25,000,000 - 50,000,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- self-drivenintermediate
- solutions-orientedintermediate
- designing marketing automation flowsintermediate
- launching multi-channel customer communicationsintermediate
- cross-functional collaborationintermediate
- strategic thinkingintermediate
- flawless executionintermediate
- effective collaboration in a matrix organizationintermediate
- customer journey orchestrationintermediate
Required Qualifications
- 7+ years of lifecycle marketing experience building and launching acquisition and engagement initiatives (experience, 7 years)
- Technical proficiency in building automation flows with CRM or ESP platforms such as Salesforce Marketing Cloud, Braze, Oracle Responsys (experience)
- High aptitude for logical reasoning and critical thinking. (experience)
- Bachelor’s Degree in Computer Science, Information Technology, or related field (degree in computer science)
Preferred Qualifications
- Proficiency in SQL to target customers through customer segmentation. (experience)
- Action-oriented and resourceful innovator who can cut through ambiguity and roadblocks. (experience)
- Fights for excellence to deliver projects with high attention to detail and quality (experience)
- Ability to think clearly with a strategic mindset when making decisions for any situation. (experience)
- Team player mentality with strong consideration for impact on team members (experience)
- Effective and persuasive communication skills in all mediums to gain support (experience)
- A passion for Apple products and services and a deep familiarity with the Apple ecosystem of services and hardware (Mac OS, iOS, Apple Music, iTunes, App Store, Books, Podcasts, Apple Pay, Apple TV, Apple News, Apple Fitness+, Apple One, etc.) (experience)
Responsibilities
- This position will work cross-functionally to develop and execute customer notifications for growth marketing acquisition and engagement initiatives. As the subject matter expert of customer journey orchestration, the ideal candidate can think strategically, execute flawlessly, and effectively collaborate in a matrix organization.
- Developing, testing, and deploying customer journeys. This involves assessing product and strategy objectives, platform capabilities and data needs.
- Collaborating and communicating clearly and effectively with stakeholders given the complexities of global large-scale projects, ensuring that operational plans, deliverables and risks are properly communicated and addressed.
- Optimizing performance through A/B testing to drive incremental growth and overall program improvement. Monitoring campaign performance for operational integrity, and identifying and communicating issues to internal teams.
- Identifying key opportunities of innovation in campaign performance, operational efficiency and processes, and product tooling.
- Building a knowledge portal of best practices and playbooks that serve as a reference and training resource.
Tags & Categories
Answer 10 quick questions to check your fit for Growth Operations Manager @ Apple.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs
Growth Operations Manager
Apple
Growth Operations Manager
Job Description
The Growth Marketing Operations Team plays a key role in enabling on-device communications and automated messaging for Apple’s media products and services. The team focuses on the development and execution of in-app messaging sent to millions of users globally across multiple Apple services, including: Apple TV+, Music, Arcade, News+, Fitness+, App Store, and Apple One. Apple is seeking a self-driven and solutions-oriented customer journey architect who will be responsible for designing marketing automation flows and launching multi-channel customer communications for Apple services. They will work cross-functionally with various teams including growth marketing, product, engineering, and business to develop and launch multi-channel customer communications for Apple Services, ultimately driving awareness and engagement of Apple services and products. This position will work cross-functionally to develop and execute customer notifications for growth marketing acquisition and engagement initiatives. As the subject matter expert of customer journey orchestration, the ideal candidate can think strategically, execute flawlessly, and effectively collaborate in a matrix organization.
Locations
- Culver City, California, United States 90232
Salary
Estimated Salary Rangemedium confidence
25,000,000 - 50,000,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- self-drivenintermediate
- solutions-orientedintermediate
- designing marketing automation flowsintermediate
- launching multi-channel customer communicationsintermediate
- cross-functional collaborationintermediate
- strategic thinkingintermediate
- flawless executionintermediate
- effective collaboration in a matrix organizationintermediate
- customer journey orchestrationintermediate
Required Qualifications
- 7+ years of lifecycle marketing experience building and launching acquisition and engagement initiatives (experience, 7 years)
- Technical proficiency in building automation flows with CRM or ESP platforms such as Salesforce Marketing Cloud, Braze, Oracle Responsys (experience)
- High aptitude for logical reasoning and critical thinking. (experience)
- Bachelor’s Degree in Computer Science, Information Technology, or related field (degree in computer science)
Preferred Qualifications
- Proficiency in SQL to target customers through customer segmentation. (experience)
- Action-oriented and resourceful innovator who can cut through ambiguity and roadblocks. (experience)
- Fights for excellence to deliver projects with high attention to detail and quality (experience)
- Ability to think clearly with a strategic mindset when making decisions for any situation. (experience)
- Team player mentality with strong consideration for impact on team members (experience)
- Effective and persuasive communication skills in all mediums to gain support (experience)
- A passion for Apple products and services and a deep familiarity with the Apple ecosystem of services and hardware (Mac OS, iOS, Apple Music, iTunes, App Store, Books, Podcasts, Apple Pay, Apple TV, Apple News, Apple Fitness+, Apple One, etc.) (experience)
Responsibilities
- This position will work cross-functionally to develop and execute customer notifications for growth marketing acquisition and engagement initiatives. As the subject matter expert of customer journey orchestration, the ideal candidate can think strategically, execute flawlessly, and effectively collaborate in a matrix organization.
- Developing, testing, and deploying customer journeys. This involves assessing product and strategy objectives, platform capabilities and data needs.
- Collaborating and communicating clearly and effectively with stakeholders given the complexities of global large-scale projects, ensuring that operational plans, deliverables and risks are properly communicated and addressed.
- Optimizing performance through A/B testing to drive incremental growth and overall program improvement. Monitoring campaign performance for operational integrity, and identifying and communicating issues to internal teams.
- Identifying key opportunities of innovation in campaign performance, operational efficiency and processes, and product tooling.
- Building a knowledge portal of best practices and playbooks that serve as a reference and training resource.
Tags & Categories
Answer 10 quick questions to check your fit for Growth Operations Manager @ Apple.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs