Job Description

Locations

• Cupertino, California, United States 95014

Salary

Skills Required

• strong command of style, grammar, tone, and voiceintermediate
• attention to detailintermediate
• organizational skillsintermediate
• multitaskingintermediate
• adaptabilityintermediate
• time managementintermediate
• quick learningintermediate
• visualization skillsintermediate
• prototypingintermediate
• research skillsintermediate
• problem-solvingintermediate
• collaborationintermediate
• iterative improvementintermediate
• clear and engaging writingintermediate
• audience adaptationintermediate

Required Qualifications

• Exceptional writing skills—including the ability to distill complex topics and procedures into simple and friendly language. (experience)
• Ability to quickly learn a variety of tools required for creating and debugging deliverables. (experience)
• Outstanding written and verbal communication skills. (experience)
• Strong time management, organizational, and project management skills. (experience)
• Flexibility and resourcefulness to manage changing business requirements, projects, and resources, adapting accordingly and positively. (experience)
• Four years’ experience creating end-user instructional materials, or equivalent experience. (experience)

Preferred Qualifications

• Experience working with software engineers, UX and graphic designers, and project managers. (experience)
• Experience balancing multiple projects simultaneously and meeting aggressive timelines. (experience)
• Experience in information design, user experience design, data analysis, usability testing, human interface design, and/or prototyping. (experience)

Responsibilities

• Apple's Instructional Products team is seeking an Instructional Designer to develop dynamic customer-facing materials for software, hardware, and services products.
• You:
• - Love words and language, and have strong opinions about style, grammar, tone, and voice.
• - Are incredibly thorough, and can quickly spot errors and inconsistencies.
• - Are extremely organized, and can keep track of key details.
• - Can handle multiple projects simultaneously, shift gears on a dime when priorities change, and meet aggressive deadlines.
• - Learn new processes and tools quickly.
• - Can visualize and prototype compelling alternatives for presenting instructional information.
• - Enjoy researching an issue and developing innovative solutions.
• - Love collaborating with team members who work in other roles (designers, editors, engineers, marketers), and are happy to iterate on a piece to the point of perfection.
• - Can write clear and engaging content for a variety of formats, and tailor your writing style as needed for different deliverables and audiences.

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