Job Description

Locations

• Elk Grove, California, United States 95624

Salary

Skills Required

• leadershipintermediate
• team developmentintermediate
• coachingintermediate
• role-modelingintermediate
• adaptabilityintermediate
• flexibilityintermediate
• clear communicationintermediate
• direct communicationintermediate
• awareness of impact on othersintermediate
• workflow designintermediate
• workflow optimizationintermediate
• database managementintermediate
• process optimizationintermediate
• coordinationintermediate
• supportintermediate
• issue handlingintermediate
• mentoringintermediate
• guidanceintermediate
• development program implementationintermediate
• compliance with legal processesintermediate
• adherence to privacy policiesintermediate
• providing insightsintermediate
• providing recommendationsintermediate
• providing feedbackintermediate

Required Qualifications

• Typically requires a minimum of 8 years of related experience. (experience, 8 years)
• A minimum of five years of direct management experience overseeing a team of non-exempt employees is required. (experience)
• Ability to build, lead, and develop inclusive teams and attract and retain talent through performance management, coaching, guidance, and support. (experience)
• Ability to set the pace for team members by energizing a sense of collaboration, urgency, quality and priority. (experience)
• Must be comfortable with working in a fast-paced and high-volume environment where meeting deadlines is critical. (experience)
• Proven background and extensive experience in drafting annual performance evaluations and crafting personalized development plans. (experience)
• Outstanding collaboration and influencing skills. (experience)
• Ability to communicate effectively, listen actively, and build strong relationships internally and externally by instilling trust and integrity. (experience)
• Ability to motivate and inspire others, articulate vision and purpose, and advocate for Apple’s values. (experience)
• Previous experience in documenting and implementing process and procedural changes for a team is required. The ability to incorporate diverse feedback from stakeholders is essential. (experience)
• Passion for continuous improvement with the curiosity to uncover gaps, resilience to manage ambiguity, and drive to optimize processes and create solutions. (experience)
• Clear and concise communication skills, both written and verbal. (experience)

Preferred Qualifications

• Experience in law enforcement compliance or in a legal operational role. (experience)
• Empathy and resilience to support the needs of a diverse team, navigate ambiguity, and embrace change. (experience)
• Experience working both as an individual, and part of a team, across diverse business functions throughout a matrixed organization. (experience)

Responsibilities

• As a Manager on Apple’s Law Enforcement team you are a leader and an inspirational coach. You spend your days working alongside your team, coaching, developing and role-modeling the behaviors of a successful law enforcement specialist. Adaptable and flexible by nature, you’re a clear and direct communicator and aware of your impact on others.
• In this role, you will:
• - Lead and develop a diverse team of individuals responsible for working with law enforcement in the U.S. and around the world to respond to lawful requests for data.
• - Help to design and build optimized workflows across multiple applications, databases, and processes to increase efficiency and accuracy.
• - Coordinate & support daily team work activities within established workflow structures, and handle critical issues.
• - Identify areas for mentoring and guidance, and implement development programs for the team to build vital skills and knowledge to achieve performance goals.
• - Hold your team accountable for ensuring compliance with legal process as well as adherence to Apple’s privacy policy.
• - Provide meaningful insights, recommendations, and feedback.

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