Job Description

Locations

• Culver City, California, United States 90232
• Cupertino, California, United States 95014

Salary

Skills Required

• leading cross-functional teamsintermediate
• developing business process roadmapsintermediate
• analyzing operationsintermediate
• proposing workflowsintermediate
• leading deployment of Airtableintermediate
• implementing workflow solutionsintermediate
• partnering with decision makersintermediate
• identifying operational solutionsintermediate
• documenting business requirementsintermediate
• prioritizing requirementsintermediate
• working with engineering teamsintermediate
• managing vendorsintermediate
• tracking risks and issuesintermediate
• advocating for enhancementsintermediate
• developing process flowsintermediate
• documenting tool guidanceintermediate
• supporting leadershipintermediate
• managing changeintermediate
• maximizing adoptionintermediate

Required Qualifications

• 8 years of experience in business operations, product management and/ or digital transformation projects (experience, 8 years)
• 4 years of experience developing content management, CRM or workflow management solutions for global processes/ organizations (e.g. Airtable) (experience, 4 years)

Preferred Qualifications

• 3+ years of relevant experience in management consulting or at a high-growth technology firm; Digital Media industry experience preferred (experience, 3 years)
• Experience working on a global scale across all levels of the organization and managing the implementation of complex projects (experience)
• Ability to synthesize large amount of information and data to create a clear story digestible to different types of audience - business, engineering, executives etc (experience)
• Excellent business sense, project management skills, relationship management skills, and the ability to understand and resolve complex business issues (experience)
• Excellent communication skills (written and verbal) and presentation skills (experience)
• Have an enthusiastic outlook to problem solving and willingness to adapt in a highly demanding, collaborative and fast-paced environment with rapidly changing direction and new challenges (experience)
• Knowledge of the iOS, macOS and App Store ecosystem a plus (experience)
• Undergraduate degree in Information Systems, Operations, Business or related field preferred; Advanced degree a plus / or equivalent experience (experience)

Responsibilities

• In this role, you will:
• Work with cross-functional global teams and senior management to lead the development of business process and technology roadmaps that align with long term divisional strategies.
• Analyze current state operations and propose workflows and tool solutions that drive improvements to the organization WW or for addressing country-specific needs.
• Lead the deployment and implementation of Airtable and other workflow solutions for App Store and Apple Arcade business teams.
• Partner with key decision makers across business teams to identify and define short term and long term solutions to operational challenges.
• Document business requirements for process improvements/ technology solutions and prioritize these in alignment with strategic business goals.
• Work with internal engineering teams, and external vendors as needed, to support the build and implementation of tools that promote the growth of the business; you will track risks/issues with development, ensure business requirements are met and advocate for future enhancements.
• Develop and document process flows and related tool guidance for new business processes resulting from business initiatives.
• Support leadership in implementing new ideas effectively within the Apple culture and managing changes to maximize the partner adoption of new tools or processes.

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