Quality Analyst
Apple
Quality Analyst
Job Description
Apps are changing the world and enriching people’s lives, driven by developers dedicated to creating extraordinary experiences that delight customers. Apple’s Worldwide Developer Relations team (WWDR) provides the services, resources and guidance that empowers the world’s most dynamic developer community to push the boundaries of innovation and bring the next big app ideas to Apple’s platforms for customers worldwide. WWDR also offers programs to help developers connect with experts, learn about the latest Apple tools and technologies, and adopt best practices to supercharge app development. As a Quality Analyst, you will be at the forefront of improving our operational quality to align with our business goals. By leveraging data and analytics, you'll support operational efficiency, and developer success across App Review’s global operations. We are seeking an experienced Quality Analyst to help design, implement, and maintain a robust Performance Quality Program. This role is critical to ensuring operational excellence through data-driven insights, statistical controls, and process improvements. The ideal candidate combines strong analytical expertise with quality management knowledge, root cause analysis skills, and the ability to influence at all levels of the organization.
Locations
- Sunnyvale, California, United States 94085
Salary
Estimated Salary Rangemedium confidence
2,000,000 - 4,000,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- leveraging data and analyticsintermediate
- support operational efficiencyintermediate
- design, implement, and maintain a robust Performance Quality Programintermediate
- data-driven insightsintermediate
- statistical controlsintermediate
- process improvementsintermediate
- analytical expertiseintermediate
- quality management knowledgeintermediate
- root cause analysis skillsintermediate
- ability to influence at all levels of the organizationintermediate
Required Qualifications
- 2+ years in quality program management, operations analysis, or process improvement in a customer service environment. (experience, 2 years)
- Proven experience in building or supporting a quality program and improving performance outcomes. (experience)
- Proficient in Excel, SQL, and R for data manipulation, analysis, and visualization. (experience)
- Expertise in root cause analysis and corrective action development. (experience)
Preferred Qualifications
- Strong understanding of statistical methods, regression models, and SPC techniques. (experience)
- Familiarity with industry quality standards and audit practices. (experience)
- Experience with internal and external quality or regulatory compliance auditing. (experience)
- Knowledge of predictive modeling, machine learning fundamentals, or advanced statistical methods. (experience)
- Experience in technology, or supply chain industries. (experience)
- Ability to translate complex data into actionable insights and business recommendations. (experience)
- Strong communication skills with executive presence to present findings to senior leadership. (experience)
- Collaborative mindset to work across multiple teams and functions. (experience)
- Bachelor’s degree in Data Analytics, Statistics, Quality Management, Business, or related field (or equivalent experience). (experience)
Responsibilities
- We are seeking an experienced Quality Analyst to help design, implement, and maintain a robust Performance Quality Program. This role is critical to ensuring operational excellence through data-driven insights, statistical controls, and process improvements. The ideal candidate combines strong analytical expertise with quality management knowledge, root cause analysis skills, and the ability to influence at all levels of the organization.
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Answer 10 quick questions to check your fit for Quality Analyst @ Apple.
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~2 Minutes
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Quality Analyst
Apple
Quality Analyst
Job Description
Apps are changing the world and enriching people’s lives, driven by developers dedicated to creating extraordinary experiences that delight customers. Apple’s Worldwide Developer Relations team (WWDR) provides the services, resources and guidance that empowers the world’s most dynamic developer community to push the boundaries of innovation and bring the next big app ideas to Apple’s platforms for customers worldwide. WWDR also offers programs to help developers connect with experts, learn about the latest Apple tools and technologies, and adopt best practices to supercharge app development. As a Quality Analyst, you will be at the forefront of improving our operational quality to align with our business goals. By leveraging data and analytics, you'll support operational efficiency, and developer success across App Review’s global operations. We are seeking an experienced Quality Analyst to help design, implement, and maintain a robust Performance Quality Program. This role is critical to ensuring operational excellence through data-driven insights, statistical controls, and process improvements. The ideal candidate combines strong analytical expertise with quality management knowledge, root cause analysis skills, and the ability to influence at all levels of the organization.
Locations
- Sunnyvale, California, United States 94085
Salary
Estimated Salary Rangemedium confidence
2,000,000 - 4,000,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- leveraging data and analyticsintermediate
- support operational efficiencyintermediate
- design, implement, and maintain a robust Performance Quality Programintermediate
- data-driven insightsintermediate
- statistical controlsintermediate
- process improvementsintermediate
- analytical expertiseintermediate
- quality management knowledgeintermediate
- root cause analysis skillsintermediate
- ability to influence at all levels of the organizationintermediate
Required Qualifications
- 2+ years in quality program management, operations analysis, or process improvement in a customer service environment. (experience, 2 years)
- Proven experience in building or supporting a quality program and improving performance outcomes. (experience)
- Proficient in Excel, SQL, and R for data manipulation, analysis, and visualization. (experience)
- Expertise in root cause analysis and corrective action development. (experience)
Preferred Qualifications
- Strong understanding of statistical methods, regression models, and SPC techniques. (experience)
- Familiarity with industry quality standards and audit practices. (experience)
- Experience with internal and external quality or regulatory compliance auditing. (experience)
- Knowledge of predictive modeling, machine learning fundamentals, or advanced statistical methods. (experience)
- Experience in technology, or supply chain industries. (experience)
- Ability to translate complex data into actionable insights and business recommendations. (experience)
- Strong communication skills with executive presence to present findings to senior leadership. (experience)
- Collaborative mindset to work across multiple teams and functions. (experience)
- Bachelor’s degree in Data Analytics, Statistics, Quality Management, Business, or related field (or equivalent experience). (experience)
Responsibilities
- We are seeking an experienced Quality Analyst to help design, implement, and maintain a robust Performance Quality Program. This role is critical to ensuring operational excellence through data-driven insights, statistical controls, and process improvements. The ideal candidate combines strong analytical expertise with quality management knowledge, root cause analysis skills, and the ability to influence at all levels of the organization.
Tags & Categories
Answer 10 quick questions to check your fit for Quality Analyst @ Apple.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs