Job Description

Locations

• Singapore, Singapore, Singapore 569141

Salary

Skills Required

• leadership qualitiesintermediate
• ability to work with higher-level managersintermediate
• ability to work with site facility managersintermediate
• identify opportunitiesintermediate
• facilitate solutionsintermediate
• work independentlyintermediate
• work cooperativelyintermediate
• interpersonal skillsintermediate
• influencing skillsintermediate
• negotiating skillsintermediate
• establish relationshipsintermediate
• manage initiativesintermediate
• own initiativesintermediate
• drive training and awarenessintermediate
• promote policiesintermediate
• promote proceduresintermediate
• promote missionintermediate
• promote valuesintermediate
• promote ethicsintermediate
• promote integrityintermediate
• engage in business initiativesintermediate
• identify ways to mitigate misuseintermediate
• protect PIIintermediate
• report escalation trendsintermediate
• assist with data requestsintermediate

Required Qualifications

• Exceptional written and verbal communication skills (Japanese and Korean a plus). (experience)
• Ability to self-motivate with excellent skills in project management, negotiation, problem-solving, and relationship management. (experience)
• Skilled in understanding business interdependence — who, when, and how to engage. (experience)
• Strong analysis and problem-solving skills. (experience)
• Experienced at spreadsheet analysis. (experience)
• Exemplary work ethic with a high degree of flexibility. (degree)
• Ability to work in a fast-paced, challenging environment. (experience)
• Outstanding follow-through. (experience)

Preferred Qualifications

• Preferred 5+ years of experience in contact centers, information security, or related fields. (experience, 5 years)

Responsibilities

• - Possess leadership qualities, with the ability to work with higher-level managers, as well as site facility managers.
• - Identify opportunities and facilitate solutions within the internal security space.
• - Work independently and cooperatively with multiple business owners while maintaining the vision of Apple’s privacy and security concerns.
• - Possess extraordinary interpersonal, influencing, and negotiating skills to establish tight-knit relationships within Apple, with our customers, and our team.
• - Manage and own major Risk and Compliance-focused initiatives from beginning to end with minimal supervision.
• - Drive privacy and information security training and awareness with RCC Leadership.
• - Promote and support company policies, procedures, mission, values, and standards of ethics and integrity.
• - Have a passion for Apple’s customers, their privacy, and the overall customer experience.
• - Engage in business initiatives to ensure that the impact of changes will be measurable.
• - Identify ways to mitigate misuse of internal tools and protect our customers’ PII.
• - Report escalation trends to management and other key partners.
• - Assist partner groups with data requests.

Tags & Categories