Job Description

Locations

• Cupertino, California, United States 95014

Salary

Skills Required

• strategic product managementintermediate
• user-centric solution developmentintermediate
• stakeholder collaborationintermediate
• business requirements gatheringintermediate
• end-to-end product developmentintermediate
• advanced analyticsintermediate
• AI/ML capabilitiesintermediate
• statistical techniquesintermediate
• analytical techniquesintermediate
• sales process optimizationintermediate
• user interface designintermediate
• user experience designintermediate
• project leadershipintermediate
• technical team guidanceintermediate
• user feedback mechanismsintermediate
• success metrics definitionintermediate
• project communications managementintermediate
• change managementintermediate
• training deliveryintermediate
• cross-functional team leadershipintermediate
• business analysisintermediate
• process perspective analysisintermediate

Required Qualifications

• Typically requires a minimum of 8 years of product management, project management, program management, or similar function driving large scale complex business process/technology transformation initiatives (experience, 8 years)
• Proficient in design thinking techniques and tools (e.g., vision setting, product requirements documents, critical metrics, customer journey maps, roadmaps, etc.) (experience)
• Outstanding communication skills with the ability to simplify complex ideas and effectively tailor approach to technical and non-technical audiences (experience)
• Collaboration and negotiation skills, including previous experience gaining consensus across a variety of cross-functional and multi-directional partners to influence strategy and roadmap (experience)
• Passion for continuous improvement with the curiosity to uncover gaps, resilience to lead ambiguity, and aim to create solutions to accelerate business growth (experience)
• Experience working on enterprise-scale, multi-country digital transformation projects (experience)
• Bachelor’s degree or equivalent experience (experience)

Preferred Qualifications

• Experience solving complex technical challenges with large-scale platforms (experience)
• Expertise in software development lifecycle (SDLC) project management and analysis is a plus (e.g., scoping, requirements gathering, documentation, design, development, user acceptance testing, change management, etc.) (experience)
• Background leveraging technology to drive scale (with emphasis on AI and ML technologies) is a plus (experience)
• Forward-thinking approach and tenacity to anticipate risks prior to partner concern and proactively drive towards a solution (experience)
• High level of integrity, trust, and accountability to do what’s right (experience)
• Outstanding attention to detail and organization skills (experience)
• Master’s degree preferred (degree)

Responsibilities

• - Partner with key business teams to define the product and solution strategy.
• - Engage with business users to understand requirements and deliver tools that meet their needs.
• - Apply appropriate statistical and analytical techniques to find opportunities to optimize sales processes.
• - Keep AI/ML vision at the core to optimize business processes and deliver next-best actions.
• - Obsess over the user interface and user experience on solutions
• - Lead product development projects from conception to execution, guiding technical teams in solution implementation.
• - Develop a closed-loop mechanism for gathering user feedback and planning product improvements.
• - Define and manage success metrics for deployment, usage, and adoption of products
• In this role, you will:
• - Manage project communications, implement change management, and deliver training.
• - Lead and/or participate in cross-functional teams to address business complexity issues from an analysis and process perspective and be the focal point of contact for systems critical issues.

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