Job Description

Locations

• Hyderabad, Telangana, India

Salary

Skills Required

• passion and dedicationintermediate
• deeply accountableintermediate
• product ownershipintermediate
• track recordintermediate
• own and drive initiativesintermediate
• passion to work in a highly integrated global solution platformintermediate
• close collaborationintermediate
• resolve, recommend and implement scalable & robust solutionsintermediate
• software development methodologiesintermediate
• project management methodologiesintermediate

Required Qualifications

• 5 Plus years' experience in OTC business process, SAP SD configuration, development, (experience)
• Strong expertise in S/4 HANA (experience)
• One full life-cycle implementations of SAP OTC related projects for a global, multi-national corporation. (experience)
• Bachelors Degree or equivalent experience in Computer Science, Management Information Systems or related field (experience)

Preferred Qualifications

• Experience with Pricing Management, and E2E Integration with CRM, MM and FICO, Testing skills (experience)
• Extensive hands-on functional design and configuration experience, including detailed specifications for user exits, utilities, interfaces, reports, etc. (experience)
• Strong and outstanding written and verbal communication skills, including presentation skills to all levels of an organization and ability to operate in different time zones. (experience)
• Ability to work comfortably with incomplete information and deal with ambiguity in a fast paced, high-pressure environment and drives issues to root cause. (experience)
• Extensive experience working on SD interfaces (experience)
• Payment’s processing (including credit cards, loans, wire transfer, and mobile payments) (experience)
• Third party Sales processing (experience)
• GenAI experience a plus (experience)
• Service Management, Repair process & Condition Contract Management (experience)
• Experience in APO (experience)
• Abap code walk through and debugging (experience)
• Problem solving - Logical approach to analyze issues (experience)

Responsibilities

• The successful candidate will work with Apple business and technical teams across regions, as well as external business partners and other 3rd parties in other time zones.
• This close collaboration is key to resolve, recommend and implement scalable & robust solutions, following Apple’s own software development and project management methodologies and guidelines.
• Seamless integration of SAP SD to front end (B2B e-Commerce, Apple Online Store (AOS), Point of Sale (POS), Apple Care and other back-end solutions (SAP Retail, Data Warehouse).
• Working closely with teams (both SAP and other IS&T teams) during design and implementation of SAP SD functionalities to support different Apple businesses across the customer channels.
• Performing functional and technical analysis of the requirements and propose appropriate design/technical solution and support level of effort, scoping and handle change requests.
• Resolve business impacting issues in our SAP systems through hands on technical troubleshooting in our systems, analysis, and partner consultation
• Define scope and gather business requirements.
• Coordinate with project PM or Track leads to ensure that resources, budget, and timeline are adequate.
• Ensuring adequate test cycles are defined and driven to support a smooth production launch and ensure a successful handover to the production support team.
• Apply SAP ECC/S4 HANA Sales and SAP BTP to implement the end-to-end solution.
• Implement interfaces across various IS&T and partner systems - applying one or more of the various technologies frameworks like RFC, Webservices, EAI, Geneva and SoA.

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