WW Executive Briefing Center Operations Lead
Apple
WW Executive Briefing Center Operations Lead
Job Description
Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers. Apple is seeking a Worldwide Operations Lead for the Executive Briefing Center (EBC). The EBC hosts Apple’s most strategic customers and partners to strengthen relationships and advance business development goals. In this role, you will oversee the operational infrastructure that enables seamless, world-class executive experiences. As a key member of the worldwide team, you will develop scalable frameworks, optimize processes, and ensure flawless execution across briefing operations. In this role, you will: - Drive the development and implementation of automation tools to streamline briefing operations, improve efficiency, and enhance customer experience - Oversee worldwide scheduling and resource allocation, managing complex scheduling scenarios, anticipating and implementing just-in-time solutions - Understanding and managing the complexity of hosting internal and external multi-customer events - Triage exceptions, including high-priority executive requests, with appropriate problem solving protocols - Facilitate consistent program delivery across worldwide briefing centers, while adapting to localized models and resourcing - Ensure seamless delivery across all briefing centers by partnering with catering, facilities, IT, and select vendor teams to ensure operational excellence - Leverage data analytics to identify key trends, measure performance, and provide actionable insights to improve the EBC program - Maintain key performance indicators (KPIs) and provide regular reports to leadership and partners - Maintain technical expertise in briefing center technologies - Lead support staff as assigned
Locations
- Cupertino, California, United States 95014
Salary
Estimated Salary Rangemedium confidence
30,000,000 - 60,000,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- development and implementation of automation toolsintermediate
- oversee worldwide scheduling and resource allocationintermediate
- managing complex scheduling scenariosintermediate
- anticipating and implementing just-in-time solutionsintermediate
- understanding and managing the complexity of hosting internal and external multi-customer eventsintermediate
- triage exceptionsintermediate
- problem solving protocolsintermediate
- facilitate consistent program deliveryintermediate
- adapting to localized models and resourcingintermediate
- partnering with catering, facilities, IT, and vendor teamsintermediate
- operational excellenceintermediate
- leverage data analyticsintermediate
- identify key trendsintermediate
- measure performanceintermediate
- provide actionable insightsintermediate
- maintain key performance indicators (KPIs)intermediate
- provide regular reportsintermediate
- maintain technical expertise in briefing center technologiesintermediate
- lead support staffintermediate
Required Qualifications
- 8+ years of experience leading operations for complex facilities, programs, or customer-facing environments (experience, 8 years)
- Proven experience managing multi-stakeholder schedules and resource allocation (experience)
- Demonstrated ability to build scalable processes and operational frameworks (experience)
- Experience sponsoring IT projects and investments to drive operational efficiency (experience)
- Strong analytical skills with experience using data to drive operational improvements (experience)
- Executive presence and exceptional communication skills for senior partner management (experience)
- Highly organized with ability to manage multiple high-priority projects simultaneously (experience)
- Experience with escalation management and exception handling (experience)
Preferred Qualifications
- Experience in executive briefing centers, corporate events, or high-touch customer environments (experience)
- Background managing international or multi-location operations (experience)
- Familiarity with executive-level customer experience standards (experience)
- Bachelor’s degree or equivalent experience (experience)
Responsibilities
- In this role, you will:
- - Drive the development and implementation of automation tools to streamline briefing operations, improve efficiency, and enhance customer experience
- - Oversee worldwide scheduling and resource allocation, managing complex scheduling scenarios, anticipating and implementing just-in-time solutions
- - Understanding and managing the complexity of hosting internal and external multi-customer events
- - Triage exceptions, including high-priority executive requests, with appropriate problem solving protocols
- - Facilitate consistent program delivery across worldwide briefing centers, while adapting to localized models and resourcing
- - Ensure seamless delivery across all briefing centers by partnering with catering, facilities, IT, and select vendor teams to ensure operational excellence
- - Leverage data analytics to identify key trends, measure performance, and provide actionable insights to improve the EBC program
- - Maintain key performance indicators (KPIs) and provide regular reports to leadership and partners
- - Maintain technical expertise in briefing center technologies
- - Lead support staff as assigned
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Answer 10 quick questions to check your fit for WW Executive Briefing Center Operations Lead @ Apple.
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WW Executive Briefing Center Operations Lead
Apple
WW Executive Briefing Center Operations Lead
Job Description
Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. The Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers. Apple is seeking a Worldwide Operations Lead for the Executive Briefing Center (EBC). The EBC hosts Apple’s most strategic customers and partners to strengthen relationships and advance business development goals. In this role, you will oversee the operational infrastructure that enables seamless, world-class executive experiences. As a key member of the worldwide team, you will develop scalable frameworks, optimize processes, and ensure flawless execution across briefing operations. In this role, you will: - Drive the development and implementation of automation tools to streamline briefing operations, improve efficiency, and enhance customer experience - Oversee worldwide scheduling and resource allocation, managing complex scheduling scenarios, anticipating and implementing just-in-time solutions - Understanding and managing the complexity of hosting internal and external multi-customer events - Triage exceptions, including high-priority executive requests, with appropriate problem solving protocols - Facilitate consistent program delivery across worldwide briefing centers, while adapting to localized models and resourcing - Ensure seamless delivery across all briefing centers by partnering with catering, facilities, IT, and select vendor teams to ensure operational excellence - Leverage data analytics to identify key trends, measure performance, and provide actionable insights to improve the EBC program - Maintain key performance indicators (KPIs) and provide regular reports to leadership and partners - Maintain technical expertise in briefing center technologies - Lead support staff as assigned
Locations
- Cupertino, California, United States 95014
Salary
Estimated Salary Rangemedium confidence
30,000,000 - 60,000,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- development and implementation of automation toolsintermediate
- oversee worldwide scheduling and resource allocationintermediate
- managing complex scheduling scenariosintermediate
- anticipating and implementing just-in-time solutionsintermediate
- understanding and managing the complexity of hosting internal and external multi-customer eventsintermediate
- triage exceptionsintermediate
- problem solving protocolsintermediate
- facilitate consistent program deliveryintermediate
- adapting to localized models and resourcingintermediate
- partnering with catering, facilities, IT, and vendor teamsintermediate
- operational excellenceintermediate
- leverage data analyticsintermediate
- identify key trendsintermediate
- measure performanceintermediate
- provide actionable insightsintermediate
- maintain key performance indicators (KPIs)intermediate
- provide regular reportsintermediate
- maintain technical expertise in briefing center technologiesintermediate
- lead support staffintermediate
Required Qualifications
- 8+ years of experience leading operations for complex facilities, programs, or customer-facing environments (experience, 8 years)
- Proven experience managing multi-stakeholder schedules and resource allocation (experience)
- Demonstrated ability to build scalable processes and operational frameworks (experience)
- Experience sponsoring IT projects and investments to drive operational efficiency (experience)
- Strong analytical skills with experience using data to drive operational improvements (experience)
- Executive presence and exceptional communication skills for senior partner management (experience)
- Highly organized with ability to manage multiple high-priority projects simultaneously (experience)
- Experience with escalation management and exception handling (experience)
Preferred Qualifications
- Experience in executive briefing centers, corporate events, or high-touch customer environments (experience)
- Background managing international or multi-location operations (experience)
- Familiarity with executive-level customer experience standards (experience)
- Bachelor’s degree or equivalent experience (experience)
Responsibilities
- In this role, you will:
- - Drive the development and implementation of automation tools to streamline briefing operations, improve efficiency, and enhance customer experience
- - Oversee worldwide scheduling and resource allocation, managing complex scheduling scenarios, anticipating and implementing just-in-time solutions
- - Understanding and managing the complexity of hosting internal and external multi-customer events
- - Triage exceptions, including high-priority executive requests, with appropriate problem solving protocols
- - Facilitate consistent program delivery across worldwide briefing centers, while adapting to localized models and resourcing
- - Ensure seamless delivery across all briefing centers by partnering with catering, facilities, IT, and select vendor teams to ensure operational excellence
- - Leverage data analytics to identify key trends, measure performance, and provide actionable insights to improve the EBC program
- - Maintain key performance indicators (KPIs) and provide regular reports to leadership and partners
- - Maintain technical expertise in briefing center technologies
- - Lead support staff as assigned
Tags & Categories
Answer 10 quick questions to check your fit for WW Executive Briefing Center Operations Lead @ Apple.
10 Questions
~2 Minutes
Instant Score
Related Books and Jobs