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Applied Materials logo

Customer Support Technician II (T2)

Applied Materials

Customer Support Technician II (T2)

Applied Materials logo

Applied Materials

full-time

Posted: November 3, 2025

Number of Vacancies: 1

Job Description

Who We Are

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Salary:

$20.00 - $27.50

Location:

Hillsboro,OR

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits

Future Opportunity - Please submit your application to be considered for open positions in the near future.

Key Responsibilities

Performs standard Tier I procedures including wafer measurement.

Performs preventative maintenance and wet cleans independently.  Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s.  Uses knowledge management systems.  Follows all IP guidelines.

Has the ability to represent Applied Materials to the customer.  Uses good customer service skills at all times while maintaining a professional demeanor.

 Displays respect for the customer by maintaining a neat and orderly work area.  Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

  • Has developed analytical skills and application of scientific methods to perform a variety of activities 

Business Expertise

  • Has good understanding of how the team integrates with others

Leadership

  • Has no supervisory responsibilities

Problem Solving

  • Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

Impact

  • Impacts the quality of own work

Interpersonal Skills

  • Uses communication skills to exchange of information 

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Key Responsibilities

  • Performs standard Tier I procedures including wafer measurement.
  • Performs preventative maintenance and wet cleans independently.
  • Assists senior engineers with corrective maintenance as needed.
  • Disassembles, cleans and rebuilds kits as part of kit management quality.
  • Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
  • Able to diagnose and resolve basic technical problems.
  • Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
  • Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor.
  • Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.
  • Complies with all safety procedures and consistently demonstrates safety as a value.

Required Qualifications

  • This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
  • Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
  • Has developed analytical skills and application of scientific methods to perform a variety of activities.
  • Has good understanding of how the team integrates with others.
  • Has no supervisory responsibilities.
  • Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods.
  • Impacts the quality of own work.
  • Uses communication skills to exchange of information.

Required Skills

  • Diagnostic techniques
  • Use of documentation and test equipment
  • Customer service skills
  • Knowledge management systems
  • Safety procedures
  • Analytical skills
  • Application of scientific methods
  • Problem solving
  • Communication skills

Benefits & Perks

  • Supportive work culture that encourages learning, development, and career growth
  • Programs and support for personal and professional growth
  • Care for health and wellbeing at work, home, or elsewhere
  • Comprehensive benefits package
  • Possible participation in a bonus and stock award program

Compensation

877-612

Locations

  • Hillsboro, OR, US

Salary

41,600 - 57,250 USD / yearly

Estimated Salary Rangehigh confidence

41,600 - 57,250 USD / yearly

Source: xAI estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Diagnostic techniquesintermediate
  • Use of documentation and test equipmentintermediate
  • Customer service skillsintermediate
  • Knowledge management systemsintermediate
  • Safety proceduresintermediate
  • Analytical skillsintermediate
  • Application of scientific methodsintermediate
  • Problem solvingintermediate
  • Communication skillsintermediate

Required Qualifications

  • This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. (experience)
  • Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. (experience)
  • Has developed analytical skills and application of scientific methods to perform a variety of activities. (experience)
  • Has good understanding of how the team integrates with others. (experience)
  • Has no supervisory responsibilities. (experience)
  • Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods. (experience)
  • Impacts the quality of own work. (experience)
  • Uses communication skills to exchange of information. (experience)

Responsibilities

  • Performs standard Tier I procedures including wafer measurement.
  • Performs preventative maintenance and wet cleans independently.
  • Assists senior engineers with corrective maintenance as needed.
  • Disassembles, cleans and rebuilds kits as part of kit management quality.
  • Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
  • Able to diagnose and resolve basic technical problems.
  • Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
  • Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor.
  • Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.
  • Complies with all safety procedures and consistently demonstrates safety as a value.

Benefits

  • general: Supportive work culture that encourages learning, development, and career growth
  • general: Programs and support for personal and professional growth
  • general: Care for health and wellbeing at work, home, or elsewhere
  • general: Comprehensive benefits package
  • general: Possible participation in a bonus and stock award program

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Tags & Categories

Customer Service & SupportEngineeringTechnologyCustomer Service & Support

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Applied Materials logo

Customer Support Technician II (T2)

Applied Materials

Customer Support Technician II (T2)

Applied Materials logo

Applied Materials

full-time

Posted: November 3, 2025

Number of Vacancies: 1

Job Description

Who We Are

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Salary:

$20.00 - $27.50

Location:

Hillsboro,OR

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits

Future Opportunity - Please submit your application to be considered for open positions in the near future.

Key Responsibilities

Performs standard Tier I procedures including wafer measurement.

Performs preventative maintenance and wet cleans independently.  Assists senior engineers with corrective maintenance as needed.

Disassembles, cleans and rebuilds kits as part of kit management quality.

Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Able to diagnose and resolve basic technical problems.

Strives to perform BKM’s.  Uses knowledge management systems.  Follows all IP guidelines.

Has the ability to represent Applied Materials to the customer.  Uses good customer service skills at all times while maintaining a professional demeanor.

 Displays respect for the customer by maintaining a neat and orderly work area.  Demonstrates a positive attitude in less than optimal customer situations.

Complies with all safety procedures and consistently demonstrates safety as a value.

Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Functional Knowledge

  • Has developed analytical skills and application of scientific methods to perform a variety of activities 

Business Expertise

  • Has good understanding of how the team integrates with others

Leadership

  • Has no supervisory responsibilities

Problem Solving

  • Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods

Impact

  • Impacts the quality of own work

Interpersonal Skills

  • Uses communication skills to exchange of information 

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Key Responsibilities

  • Performs standard Tier I procedures including wafer measurement.
  • Performs preventative maintenance and wet cleans independently.
  • Assists senior engineers with corrective maintenance as needed.
  • Disassembles, cleans and rebuilds kits as part of kit management quality.
  • Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
  • Able to diagnose and resolve basic technical problems.
  • Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
  • Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor.
  • Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.
  • Complies with all safety procedures and consistently demonstrates safety as a value.

Required Qualifications

  • This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
  • Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
  • Has developed analytical skills and application of scientific methods to perform a variety of activities.
  • Has good understanding of how the team integrates with others.
  • Has no supervisory responsibilities.
  • Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods.
  • Impacts the quality of own work.
  • Uses communication skills to exchange of information.

Required Skills

  • Diagnostic techniques
  • Use of documentation and test equipment
  • Customer service skills
  • Knowledge management systems
  • Safety procedures
  • Analytical skills
  • Application of scientific methods
  • Problem solving
  • Communication skills

Benefits & Perks

  • Supportive work culture that encourages learning, development, and career growth
  • Programs and support for personal and professional growth
  • Care for health and wellbeing at work, home, or elsewhere
  • Comprehensive benefits package
  • Possible participation in a bonus and stock award program

Compensation

877-612

Locations

  • Hillsboro, OR, US

Salary

41,600 - 57,250 USD / yearly

Estimated Salary Rangehigh confidence

41,600 - 57,250 USD / yearly

Source: xAI estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Diagnostic techniquesintermediate
  • Use of documentation and test equipmentintermediate
  • Customer service skillsintermediate
  • Knowledge management systemsintermediate
  • Safety proceduresintermediate
  • Analytical skillsintermediate
  • Application of scientific methodsintermediate
  • Problem solvingintermediate
  • Communication skillsintermediate

Required Qualifications

  • This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools. (experience)
  • Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. (experience)
  • Has developed analytical skills and application of scientific methods to perform a variety of activities. (experience)
  • Has good understanding of how the team integrates with others. (experience)
  • Has no supervisory responsibilities. (experience)
  • Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods. (experience)
  • Impacts the quality of own work. (experience)
  • Uses communication skills to exchange of information. (experience)

Responsibilities

  • Performs standard Tier I procedures including wafer measurement.
  • Performs preventative maintenance and wet cleans independently.
  • Assists senior engineers with corrective maintenance as needed.
  • Disassembles, cleans and rebuilds kits as part of kit management quality.
  • Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
  • Able to diagnose and resolve basic technical problems.
  • Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
  • Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor.
  • Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situations.
  • Complies with all safety procedures and consistently demonstrates safety as a value.

Benefits

  • general: Supportive work culture that encourages learning, development, and career growth
  • general: Programs and support for personal and professional growth
  • general: Care for health and wellbeing at work, home, or elsewhere
  • general: Comprehensive benefits package
  • general: Possible participation in a bonus and stock award program

Target Your Resume for "Customer Support Technician II (T2)" , Applied Materials

Get personalized recommendations to optimize your resume specifically for Customer Support Technician II (T2). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Customer Support Technician II (T2)" , Applied Materials

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

Customer Service & SupportEngineeringTechnologyCustomer Service & Support

Related Jobs You May Like

No related jobs found at the moment.