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Applied Materials logo

Technical product support engineer II

Applied Materials

Technical product support engineer II

Applied Materials logo

Applied Materials

full-time

Posted: November 6, 2025

Number of Vacancies: 1

Job Description

Who We Are

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Icheon-Gwango,KOR, Pyeongtaek-Mokok,KOR, Shanghai,CHN

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits

Key Responsibilities

Provides systems support for engineering systems in applications or reliability labs.  Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.

Acts as intermediary between customer and factory by providing   technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. 

Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes 

Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters. 

Supports GPS in the generation of documentation such as CENs and BKMs.  Creates and reviews  documentation covering technical improvements, system upgrades, and support plans.   Presents at the engineering level.

Functional Knowledge

  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

  • Understands key business drivers; uses this understanding to accomplish own work

Leadership

  • No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

  • Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

  • Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

  • Explains complex information to others in straightforward situations

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Key Responsibilities

  • Provides systems support for engineering systems in applications or reliability labs.
  • Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.
  • Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
  • Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes.
  • Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters.
  • Supports GPS in the generation of documentation such as CENs and BKMs.
  • Creates and reviews documentation covering technical improvements, system upgrades, and support plans.
  • Presents at the engineering level.

Required Qualifications

  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities.
  • Understands key business drivers; uses this understanding to accomplish own work.
  • No supervisory responsibilities but provides informal guidance to new team members.
  • Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.
  • Impacts quality of own work and the work of others on the team; works within guidelines and policies.
  • Explains complex information to others in straightforward situations.

Required Skills

  • Technical support and documentation
  • Diagnosing, troubleshooting, repairing and debugging equipment
  • Installation, operation, calibration, service and/or testing of hardware, software or processes
  • Presenting system performance data and metrics (Uptime, MTBF, MTBI, Availability, equipment and process parameters)
  • Generating and reviewing documentation (CENs, BKMs, technical improvements, system upgrades, support plans)
  • Engineering level presentations

Benefits & Perks

  • Supportive work culture that encourages learning, development, and career growth
  • Programs and support for personal and professional growth
  • Care for health and wellbeing at work, home, or wherever you may go

Locations

  • Shanghai, Shanghai, CN

Salary

Salary not disclosed

Estimated Salary Rangehigh confidence

25,000 - 40,000 USD / yearly

Source: xAI estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Technical support and documentationintermediate
  • Diagnosing, troubleshooting, repairing and debugging equipmentintermediate
  • Installation, operation, calibration, service and/or testing of hardware, software or processesintermediate
  • Presenting system performance data and metrics (Uptime, MTBF, MTBI, Availability, equipment and process parameters)intermediate
  • Generating and reviewing documentation (CENs, BKMs, technical improvements, system upgrades, support plans)intermediate
  • Engineering level presentationsintermediate

Required Qualifications

  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities. (experience)
  • Understands key business drivers; uses this understanding to accomplish own work. (experience)
  • No supervisory responsibilities but provides informal guidance to new team members. (experience)
  • Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents. (experience)
  • Impacts quality of own work and the work of others on the team; works within guidelines and policies. (experience)
  • Explains complex information to others in straightforward situations. (experience)

Responsibilities

  • Provides systems support for engineering systems in applications or reliability labs.
  • Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.
  • Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
  • Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes.
  • Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters.
  • Supports GPS in the generation of documentation such as CENs and BKMs.
  • Creates and reviews documentation covering technical improvements, system upgrades, and support plans.
  • Presents at the engineering level.

Benefits

  • general: Supportive work culture that encourages learning, development, and career growth
  • general: Programs and support for personal and professional growth
  • general: Care for health and wellbeing at work, home, or wherever you may go

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Applied Materials logo

Technical product support engineer II

Applied Materials

Technical product support engineer II

Applied Materials logo

Applied Materials

full-time

Posted: November 6, 2025

Number of Vacancies: 1

Job Description

Who We Are

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Icheon-Gwango,KOR, Pyeongtaek-Mokok,KOR, Shanghai,CHN

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits

Key Responsibilities

Provides systems support for engineering systems in applications or reliability labs.  Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.

Acts as intermediary between customer and factory by providing   technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. 

Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes 

Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters. 

Supports GPS in the generation of documentation such as CENs and BKMs.  Creates and reviews  documentation covering technical improvements, system upgrades, and support plans.   Presents at the engineering level.

Functional Knowledge

  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

  • Understands key business drivers; uses this understanding to accomplish own work

Leadership

  • No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

  • Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

  • Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

  • Explains complex information to others in straightforward situations

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 50% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Key Responsibilities

  • Provides systems support for engineering systems in applications or reliability labs.
  • Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.
  • Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
  • Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes.
  • Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters.
  • Supports GPS in the generation of documentation such as CENs and BKMs.
  • Creates and reviews documentation covering technical improvements, system upgrades, and support plans.
  • Presents at the engineering level.

Required Qualifications

  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities.
  • Understands key business drivers; uses this understanding to accomplish own work.
  • No supervisory responsibilities but provides informal guidance to new team members.
  • Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.
  • Impacts quality of own work and the work of others on the team; works within guidelines and policies.
  • Explains complex information to others in straightforward situations.

Required Skills

  • Technical support and documentation
  • Diagnosing, troubleshooting, repairing and debugging equipment
  • Installation, operation, calibration, service and/or testing of hardware, software or processes
  • Presenting system performance data and metrics (Uptime, MTBF, MTBI, Availability, equipment and process parameters)
  • Generating and reviewing documentation (CENs, BKMs, technical improvements, system upgrades, support plans)
  • Engineering level presentations

Benefits & Perks

  • Supportive work culture that encourages learning, development, and career growth
  • Programs and support for personal and professional growth
  • Care for health and wellbeing at work, home, or wherever you may go

Locations

  • Shanghai, Shanghai, CN

Salary

Salary not disclosed

Estimated Salary Rangehigh confidence

25,000 - 40,000 USD / yearly

Source: xAI estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Technical support and documentationintermediate
  • Diagnosing, troubleshooting, repairing and debugging equipmentintermediate
  • Installation, operation, calibration, service and/or testing of hardware, software or processesintermediate
  • Presenting system performance data and metrics (Uptime, MTBF, MTBI, Availability, equipment and process parameters)intermediate
  • Generating and reviewing documentation (CENs, BKMs, technical improvements, system upgrades, support plans)intermediate
  • Engineering level presentationsintermediate

Required Qualifications

  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities. (experience)
  • Understands key business drivers; uses this understanding to accomplish own work. (experience)
  • No supervisory responsibilities but provides informal guidance to new team members. (experience)
  • Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents. (experience)
  • Impacts quality of own work and the work of others on the team; works within guidelines and policies. (experience)
  • Explains complex information to others in straightforward situations. (experience)

Responsibilities

  • Provides systems support for engineering systems in applications or reliability labs.
  • Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.
  • Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
  • Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes.
  • Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters.
  • Supports GPS in the generation of documentation such as CENs and BKMs.
  • Creates and reviews documentation covering technical improvements, system upgrades, and support plans.
  • Presents at the engineering level.

Benefits

  • general: Supportive work culture that encourages learning, development, and career growth
  • general: Programs and support for personal and professional growth
  • general: Care for health and wellbeing at work, home, or wherever you may go

Target Your Resume for "Technical product support engineer II" , Applied Materials

Get personalized recommendations to optimize your resume specifically for Technical product support engineer II. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Technical product support engineer II" , Applied Materials

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

EngineeringEngineeringTechnologyEngineering

Related Jobs You May Like

No related jobs found at the moment.