About Choice Hotels

Choice Hotels International, Inc. (NYSE: CHH) stands as one of the world's largest lodging franchisors, boasting over 7,400 hotels and more than 625,000 rooms across 45 countries and territories. As a challenger in the upscale segment and a leader in midscale and extended stay, Choice Hotels offers a diverse portfolio of 22 brands, from full-service upper upscale properties to economy options. Iconic brands like Comfort Inn, Quality Inn, Radisson, Radisson Blu, Radisson RED, Park Plaza, and Country Inn & Suites by Radisson cater to every traveler's needs, driving value for franchise owners and shareholders alike. The award-winning Choice Privileges loyalty program and co-brand credit card enhance member experiences with fast rewards and personalized perks. At Choice Hotels, cultural values—Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity—fuel loyalty, growth, and the hospitality spirit.

Role Overview

The Area Human Resources Director for Choice Hotels' Managed Hotel Division in the Western Region is a pivotal strategic role based at the Radisson Hotel Salt Lake City Downtown, with oversight extending to properties in California and Seattle. As a trusted partner to General Managers and field leadership, you'll champion a culture of engagement, operational excellence, and talent development. This multi-property position demands a collaborative, forward-thinking HR leader skilled in relationship-building, performance elevation, and delivering exceptional associate experiences. Influence Radisson Hotel Group America's mission through people-first strategies, integrity, and inclusive practices. If you're ready to #MakeItYourChoice, this role offers a platform to shape the future of hospitality HR.

Key Responsibilities

In this influential position, you'll deliver strategic HR direction aligned with company values. Key duties include implementing training, development, performance management, benefits, recruitment, and associate relations strategies. Coach and develop HR professionals, ensure fair application of policies and compliance with state, federal, and local labor laws. Lead associate investigations, partner on recruitment, engagement, and retention efforts, and assist with annual budgets alongside Executive Committees. Foster brand-aligned work environments, oversee the associate journey from orientation to recognition programs, and coach managers on motivation and performance. Manage payroll, benefits administration, union issues, and employment records while staying abreast of HR laws on discrimination, health, safety, and privacy.

Strategic Partnership & Culture Building

Act as the escalation point for HR queries, direct radically better hotel experiences through inclusive workplaces, open communication, and total rewards advocacy. Influence a culture of doing good while ensuring properties embody RHGA's foundation.

Operational Excellence

Audit timecards, respond to pay inquiries, conduct market research on compensation, and coordinate responses to legal claims with the Solutions Center.

Qualifications & Requirements

Ideal candidates bring proven HR leadership in multi-property hospitality environments, deep expertise in labor law compliance, and a track record of coaching managers and HR teams. Required skills include strategic thinking, relationship-building, union negotiation or avoidance, and proficiency in performance management systems. A bachelor's degree in Human Resources, Business, or a related field is essential, with advanced certifications like SHRM-SCP or PHR preferred. Experience in the hotel industry, particularly with brands like Radisson or Choice Hotels franchises, is highly valued. Strong communication, analytical abilities, and a commitment to diversity, equity, and inclusion round out the profile for success in this dynamic role.

Benefits & Perks

Choice Hotels rewards top talent with a premium compensation package, including an estimated salary range of $140,000 - $220,000 annually, based on hospitality sector benchmarks for senior HR roles. Enjoy comprehensive benefits such as health, dental, and vision insurance, 401(k) with company match, paid time off, and holidays. Associates receive exclusive hotel employee discounts across Choice brands like Comfort Inn, Quality Inn, and Radisson properties worldwide—perfect for travel enthusiasts. Additional perks include professional development programs, recognition initiatives, and wellness resources to support your well-being and career progression.

Career Growth

At Choice Hotels, career advancement is a cornerstone. As Area Human Resources Director, you'll gain exposure to executive leadership, multi-region operations, and innovative HR practices. Access formal training, one-on-one coaching, and leadership development to hone your skills. With a growing portfolio of managed hotels including Radisson Blu and Park Plaza, opportunities abound for promotion into broader corporate HR roles or regional vice presidencies. Choice Hotels invests in your growth, fostering bold thinkers who drive loyalty and hospitality excellence.

Why Join Choice Hotels

Choice Hotels offers more than a job—it's a chance to thrive in a vibrant, people-centric organization. Be part of a team that's radically better, serving diverse travelers while building inclusive workplaces. Leverage our global scale, from Comfort Inn's reliable stays to Radisson's upscale experiences, and enjoy perks like hotel discounts that make travel accessible. With a focus on integrity, curiosity, and quick action, Choice empowers you to inspire growth and loyalty. Join us in Salt Lake City and make an impact across the Western Region.

Role FAQs

What is the work location and travel expectation?

Primarily based at Radisson Hotel Salt Lake City Downtown, with travel to California and Seattle properties as needed.

Is union experience required?

Experience overseeing union issues or negotiations is preferred, along with union avoidance strategies.

What salary can I expect?

Estimated $140,000 - $220,000 USD yearly, commensurate with experience in hospitality HR.

Are there opportunities for professional development?

Yes, including coaching, formal training, and leadership programs tailored to HR professionals.

Do Choice Hotels offer employee discounts?

Absolutely—discounted rates at Comfort Inn, Quality Inn, Radisson, and 22+ brands worldwide.