Role Overview

Arrow Electronics, a global leader in electronic components and enterprise computing solutions, seeks a talented Business Operation Analyst – ArrowSphere to join our dynamic team in Casablanca, Morocco. This pivotal role within the ArrowSphere division focuses on transforming complex vendor operational data into actionable insights that drive business performance across international teams. Located at the state-of-the-art Shore 2-A/2-C facility in Casablanca Nearshore on Boulevard Al Quods, this position offers a hybrid work model blending three days of collaborative on-site work with two days of flexible remote productivity.

The Business Operation Analyst serves as the analytical backbone for ArrowSphere's operations industrialization initiative. You'll structure, analyze, and steer vendor-related data to monitor activities, measure performance, project trends, and facilitate crystal-clear communication across France, Morocco, and United States teams. This isn't just data crunching—it's strategic operations enablement in a fast-paced, multinational environment where your insights directly influence business decisions and growth trajectories.

ArrowSphere represents Arrow Electronics' cloud commerce platform, empowering partners with marketplace solutions, cloud services, and digital transformation tools. As a Business Operation Analyst, you'll play a crucial role in ensuring operational excellence, data integrity, and scalable processes that support this innovative ecosystem. With Casablanca's strategic position as Morocco's economic hub, you'll contribute to Arrow's expanding African footprint while gaining exposure to global operations.

Day in the Life

Imagine starting your day at 9:00 AM in Arrow's modern Casablanca Nearshore office, grabbing coffee amidst panoramic city views. Your morning begins with reviewing overnight data feeds from vendor systems across Europe and the US. By 9:30, you're crafting sophisticated SQL queries to extract key metrics—order volumes, fulfillment rates, partner performance—identifying anomalies that could impact SLAs.

At 10:30, you join a cross-functional stand-up with your France-based project leads via video conference, presenting yesterday's KPI dashboard highlighting a 12% uplift in processing efficiency. Post-meeting, you dive into Excel for deeper trend analysis, building pivot tables that forecast next quarter's volumes based on seasonal patterns and market signals.

Lunch at 12:30 offers networking with your Moroccan operations colleagues, discussing process improvements over traditional tagine. Afternoon brings collaboration with data modelers to refine the conceptual data model (CDM), ensuring it captures evolving vendor requirements. By 3:00 PM, you're documenting standardized operating procedures (SOPs) that will industrialize reporting across teams.

The day culminates in preparing your executive summary—three slides distilling complex analyses into executive-friendly insights for tomorrow's steering committee. Logging off at 6:00 PM, you reflect on how your work enables smoother operations across continents, with two remote days offering focused deep dives into automation opportunities.

Why Casablanca, Morocco?

Casablanca pulses as Morocco's economic powerhouse, blending rich cultural heritage with modern business infrastructure. Home to 3.7 million residents, 'Casa' offers an unbeatable lifestyle for professionals: pristine Atlantic beaches just 30 minutes from Boulevard Al Quods, world-class golf courses, and Morocco's premier shopping at Morocco Mall.

The city's Nearshore Park—where Arrow's facility resides—positions you at the epicenter of Morocco's booming outsourcing and tech sector, attracting global giants like IBM, Capgemini, and now Arrow Electronics. This strategic location delivers tax advantages, 24/7 connectivity to Europe/America, and a multilingual workforce fluent in French, Arabic, and English.

Beyond work, Casablanca captivates with Art Deco architecture in the Habbous Quarter, vibrant markets like Derb Ghallef for tech gadgets, and easy weekend escapes to Marrakech (2.5 hours) or Essaouira's kitesurfing beaches. With direct flights to Paris (3 hours), London, and Dubai, plus Morocco's stable economy and improving infrastructure, Casablanca offers career growth without sacrificing quality of life. Arrow Electronics chose this location for its talented graduate pool from top universities like Université Internationale de Casablanca and cost-effective operations scaling.

Career Growth Path

Arrow Electronics invests heavily in talent development, and this Business Operation Analyst role launches you into senior operations leadership. Year 1 focuses on mastering ArrowSphere's data ecosystem and building stakeholder trust. By Year 2, you'll lead cross-functional projects industrializing new data pipelines, potentially transitioning to Business Operations Manager.

High performers advance to Regional Operations Lead overseeing Morocco/France clusters, or specialize into Data Operations Architect roles influencing global strategy. Arrow's matrix structure offers lateral moves into ArrowSphere product management, vendor relationship leadership, or cloud analytics. With direct teams spanning three continents, international rotations to Paris or Denver headquarters accelerate your global profile.

Arrow University provides unlimited access to 20,000+ courses, SQL certifications, Power BI training, and PMP preparation. Many analysts progress to six-figure USD-equivalent roles within 3-5 years, leveraging Morocco's lower cost of living for rapid wealth accumulation while gaining Fortune 500 experience.

Compensation & Benefits

Arrow Electronics offers competitive compensation benchmarked to Morocco's premium nearshore market. Base salary ranges from $28,000-$42,000 USD equivalent annually (MAD 280,000-420,000), plus performance bonuses reaching 15% of base. Total cash compensation for experienced analysts often exceeds $50,000 USD equivalent.

Comprehensive benefits include full medical/dental coverage, life insurance, and annual health checkups. Enjoy 25 days paid vacation, Morocco public holidays, and flexible remote days. Additional perks: company shuttle from city center, meal subsidies, mobile phone allowance, and professional certification reimbursement up to MAD 10,000 annually.

Long-term incentives feature profit-sharing schemes and employee stock purchase plans. Morocco's tax regime (max 38% but effective ~25% for this bracket) combined with negligible living costs (luxury 2-bedroom apartment: $600/month) delivers exceptional savings rates unmatched in Western Europe.

Team & Culture

Join a high-performing, multicultural team of 25 operations professionals blending Moroccan talent with French expatriates and US liaisons. Arrow's culture emphasizes results through collaboration, with flat hierarchies encouraging idea-sharing. Weekly team huddles, quarterly offsites at Essaouira, and hackathons foster innovation.

Your direct manager, a seasoned operations director from France, champions work-life balance while driving excellence. Team members rave about Arrow's promote-from-within philosophy—60% of leadership roles filled internally. Social committees organize Ramadan iftars, beach days, and cultural exchanges bridging French/Moroccan traditions.

Diversity thrives: 45% women in operations roles, averaging 32 years old with 70% holding engineering degrees. English dominates professionally, French facilitates Franco-Moroccan synergy, creating a truly global atmosphere where your voice matters regardless of passport.

How to Apply

Ready to power ArrowSphere's operational future? Applications must be submitted in English only. Prepare your CV highlighting SQL experience, data projects, and international exposure, plus a cover letter (max 1 page) demonstrating analytical thinking through a specific achievement.

Applications reviewed within 48 hours. Phone interviews scheduled Week 1, technical SQL/Excel assessment Week 2, final interviews Week 3. Successful candidates receive offers within 5 business days. Start date: flexible within 30-60 days. Don't delay—positions fill rapidly in Casablanca's competitive talent market.

FAQ Section

1. Is French mandatory for this role?
Yes, fluent French is required alongside fluent English due to extensive collaboration with France-based teams.

2. What SQL databases will I work with?
Primarily SQL Server and PostgreSQL, with potential Oracle exposure in vendor systems.

3. Is relocation assistance provided?
For exceptional international candidates, limited relocation support available. Local Casablanca candidates preferred.

4. What's the exact hybrid schedule?
3 days on-site (Monday-Wednesday preferred), 2 remote days (Thursday-Friday). Flexible with manager approval.

5. Are there advancement opportunities outside Morocco?
Yes, high performers eligible for France/US rotations after 18-24 months.

6. What Excel skills are most important?
Advanced: Power Query, PivotTables, VBA macros, dynamic dashboards, complex formulas.

7. Is B2B vendor experience essential?
Strongly preferred but not mandatory—operations analysis experience compensates.

8. What's the team structure?
15 Morocco analysts, 6 France project managers, 4 US stakeholders. Matrix reporting.

9. Do you sponsor work visas?
Morocco work permits available for qualified non-residents with relevant experience.

10. When is the application deadline?
Open until filled. Apply immediately for fastest consideration.