Role Overview

Step into the dynamic world of cloud innovation as a Business Operations Analyst - Arrowsphere at Arrow Electronics in Casablanca, Morocco. Arrowsphere, powered by Arrow Electronics Cloud Solutions (Arrow ECS), is revolutionizing multi-cloud management by integrating powerhouse providers like Microsoft, AWS, and IBM. Serving 27 global entities, this platform simplifies the delivery of cutting-edge software and solutions. As part of the expanding FinOps team, you'll ensure the seamless availability, reliability, and accuracy of data across the Arrowsphere platform. Collaborating with stakeholders from Europe to North America, you'll drive AWS operations excellence from the heart of Boulevard Al Quods in Casablanca.

This full-time role in Business Support demands precision, adaptability, and a passion for cloud technologies. With Morocco's burgeoning tech scene, Casablanca offers the perfect backdrop for professionals eager to blend operational rigor with global impact. Whether you're reconciling complex billing or spearheading process improvements, your work directly fuels Arrowsphere's growth in the competitive cloud marketplace.

Day in the Life

Imagine starting your day at 9 AM in Arrow Electronics' state-of-the-art office along Boulevard Al Quods, Casablanca's vibrant commercial artery. Over a strong Moroccan coffee, you dive into your dashboard, reviewing overnight AWS data feeds. Your first task: onboarding a new client's AWS account—configuring billing details, validating setups, and syncing with the Arrowsphere platform. By 10:30 AM, you're reconciling yesterday's accounts, cross-referencing consumption metrics to spot discrepancies.

Lunch brings casual chats with your multilingual FinOps team, blending English and French seamlessly. Post-lunch, you tackle a billing anomaly: analyzing discount alignments and opening an AWS case for resolution. Afternoons involve cross-team syncs—Zoom calls with European technical leads and North American sales reps, providing actionable insights. As the day winds down, you document a new process for Billing Transfer models, contributing to a project that streamlines operations across 27 entities. By 6 PM, you've ensured monthly invoicing accuracy, ready for tomorrow's challenges in this fast-paced, rewarding environment.

Why Casablanca, Morocco?

Casablanca, Morocco's economic powerhouse, pulses with opportunity. Home to Africa's gateway status, the city boasts a skyline blending French colonial elegance with modern skyscrapers. Boulevard Al Quods, your office hub, is a stone's throw from the ocean, offering sea breezes amid bustling business districts. Morocco's strategic position bridges Europe and Africa, making it ideal for Arrow's global operations.

Tech thrives here: Casablanca Finance City attracts multinationals, fostering a skilled workforce. Cost of living is 60-70% lower than European hubs, stretching your salary further—think beach weekends in Essaouira or cultural dives in the Medina. English and French fluency aligns perfectly with local bilingualism. With improving infrastructure, high-speed internet, and a young, dynamic population, Casablanca empowers professionals to excel while enjoying North Africa's warmth, cuisine like tagine and couscous, and proximity to Europe via short flights.

Career Growth Path

Arrow Electronics invests in your ascent. Start as Business Operations Analyst, mastering AWS FinOps. Within 12-18 months, advance to Senior Analyst, leading billing projects. Excel further to Operations Manager, overseeing regional teams. Long-term, target Director of Cloud Operations or FinOps leadership across EMEA. Global mobility shines: rotations to Dublin, Ireland or Centennial, Colorado await top performers.

Certifications like AWS Certified Cloud Practitioner or FinOps Certified Practitioner are fully supported. Mentorship from Arrow veterans, plus access to internal academies, accelerates growth. 80% of leadership roles fill internally, proving commitment to from-within promotion in this merit-driven culture.

Compensation & Benefits

Earn competitive pay estimated at $28,000-$42,000 USD annually, benchmarked to Casablanca's market for mid-level ops roles, reflecting Arrow's global standards. Bonuses tie to performance and platform KPIs. Benefits include comprehensive health coverage, 25+ paid days off, retirement matching, and wellness stipends. Professional training, team events, and stock options round out a package valuing work-life balance in Morocco's affordable paradise.

Team & Culture

Join a collaborative FinOps team of 10-15 diverse pros, blending Moroccan talent with international expertise. Arrow's culture emphasizes innovation, integrity, and inclusion—daily stand-ups foster openness, while global town halls connect you worldwide. Expect a supportive vibe: quick feedback loops, recognition programs, and socials like beach BBQs. In Casablanca, the team embodies 'Arrow Values'—customer obsession, ownership, and learn-it-all mindset—driving Arrowsphere's cloud dominance.

How to Apply

Ready to elevate Arrowsphere? Visit Arrow Electronics' careers portal, search 'Business Operations Analyst - Arrowsphere Casablanca,' and submit your CV highlighting AWS/ops experience, English/French skills, and Excel prowess. Cover letters showcasing analytical wins stand out. Interviews include skills assessments and stakeholder panels. Join us on Boulevard Al Quods—apply now!

FAQ Section

Q: Is French mandatory? A: Yes, proficiency in English and French is required for stakeholder communication across regions.

Q: What's the work schedule? A: Standard 9-6, Monday-Friday, full-time, with flexibility for global calls.

Q: Are AWS certifications needed? A: Not required but highly valued; training provided.

Q: Is relocation support offered? A: Available for qualified international candidates.

Q: What's the team size? A: Part of a 10-15 person FinOps team in Casablanca.

Q: Hybrid or onsite? A: Primarily onsite at Boulevard Al Quods; hybrid post-probation.

Q: Salary range? A: Estimated $28K-$42K USD/year, plus bonuses.

Q: Growth opportunities? A: Clear path to senior roles and global mobility.

Q: SQL experience required? A: Plus, not mandatory; Excel essential.