Role Overview

Arrow Electronics, a Fortune 154 global powerhouse with $27.9 billion in 2024 sales, seeks a skilled Customs Analyst for its Guadalajara Warehouse operations in Zapopan, Jalisco, Mexico. As a pivotal member of the Supply Chain Services team, you'll ensure seamless customs compliance and logistics flow in one of Latin America's key technology distribution hubs. This role demands expertise in Mexico's IMMEX program, Annex 24 and 31 regulations, and non-tariff restrictions, blending data analysis with hands-on customer service to power Arrow's worldwide network serving over 220,000 technology leaders across 85+ countries.

In Zapopan, you'll manage everything from freight claims to shipping documentation, resolving complex transportation issues that keep Arrow's supply chain humming. With advanced English skills as a must, you'll interface with international carriers, sales teams, and finance departments, generating critical reports like weekly check runs and exception logs. This hybrid position—three days in the state-of-the-art Guadalajara Warehouse and two remote—offers the perfect balance for professionals thriving in dynamic, high-stakes environments. Join Arrow to connect the world's best technology companies through unmatched logistics precision.

Day in the Life

Your morning at Arrow's Zapopan facility kicks off with reviewing overnight carrier updates and customer inquiries via email and the transportation dashboard. By 9 AM, you're diving into freight invoice reconciliations, coding payments, and flagging charge-backs for the finance team. A quick team huddle discusses pending claims from yesterday's shipments, where your IMMEX knowledge shines in resolving Annex 24 compliance hiccups.

Mid-morning, you process shipping requests: coordinating pickups with carriers, updating routing guides, and securing proof-of-delivery docs for sales. Lunch at the warehouse cafeteria—fueled by Arrow's restaurant vouchers—recharges you for afternoon deep dives. Analyze data for the third-party exception report, track fuel surcharges, and handle a damaged inventory claim, communicating resolutions in flawless English to global stakeholders.

End your day generating the pre-pay report, updating the transportation calendar, and tackling a ZipW maintenance project. Remote days let you focus on reports from home, ending with a quick filing sync. It's a rhythm of problem-solving, precision, and collaboration that makes Arrow's supply chain unbreakable.

Why Zapopan, Jalisco?

Zapopan, Jalisco, pulses as Mexico's Silicon Valley, home to tech giants and Arrow's strategic Guadalajara Warehouse. Nestled in the vibrant Guadalajara metropolitan area, this city blends world-class infrastructure with rich Mexican culture. Proximity to Guadalajara International Airport ensures effortless logistics, while the area's 1.5 million residents fuel a booming economy driven by electronics manufacturing and aerospace.

Enjoy Zapopan's modern amenities: expansive shopping at Andares Mall, cultural gems like the Basílica de Nuestra Señora de Zapopan, and outdoor adventures in nearby La Barraca Canyon. With lower living costs than Mexico City, your Arrow salary stretches far—think affordable housing in safe neighborhoods like Puerta de Hierro. Jalisco's tech ecosystem offers networking galore, from MAZAPEG events to proximity to Tequila distilleries for weekend escapes. Families love top-rated schools and international communities, making Zapopan ideal for career-driven relocations.

Career Growth Path

Arrow invests in your ascent. Start as Customs Analyst, mastering IMMEX and trade compliance. Within 18 months, advance to Senior Customs Specialist, leading cross-border projects. Excel further to Logistics Manager, overseeing regional teams, or pivot to Global Trade Compliance roles at Arrow's Centennial, Colorado HQ. High performers access leadership tracks like Supply Chain Director, with mentorship from 21,500 global experts.

Arrow's development programs—online courses, certifications in CTPAT and customs brokerage—propel you. Internal mobility shines: 40% of promotions are internal. In Zapopan, tap into Mexico's fastest-growing tech hub for endless opportunities.

Compensation & Benefits

Earn $18,508-$22,848 MXN monthly (approx. $24K-$29.6K USD yearly), calibrated by experience and skills. Arrow's package dazzles: 30 days Christmas bonus, 40% vacation premium on 12 days + 2 floating + birthday off, sick leave. Health trifecta—medical, dental, vision—plus life insurance. Lifestyle perks: 10% food vouchers, restaurant discounts, 13% savings fund. Hybrid flexibility enhances work-life balance in thriving Zapopan.

Team & Culture

Arrow's Zapopan team embodies 'We Deliver Confidence'—collaborative, innovative, results-driven. Diverse professionals from logistics vets to data wizards foster mentorship in a supportive warehouse setting. Weekly stand-ups, team lunches, and global town halls build bonds. Arrow's culture champions inclusion, with ERGs and volunteer days. In Jalisco's warm community, expect fiestas, growth, and genuine camaraderie.

How to Apply

Internal Arrow employees: Submit English resume via Arrow email. External candidates: Upload English resume directly. Highlight IMMEX experience, Annex expertise, and logistics wins. Arrow reviews promptly—join the global leader today!

FAQ Section

Q: Is prior IMMEX experience mandatory? Yes, it's essential for compliance in Mexico operations.

Q: What English level is required? Advanced proficiency for carrier and stakeholder communication.

Q: Describe the hybrid schedule. 3 days office in Zapopan warehouse, 2 days remote.

Q: What's the salary range? $18,508-$22,848 MXN monthly, based on experience.

Q: Are benefits immediate? Yes, full package from day one.

Q: Relocation assistance available? Case-by-case for qualified candidates.

Q: Career progression opportunities? Strong internal paths to senior roles and beyond.

Q: Weekends required? No, standard full-time schedule.

Q: Training provided? Comprehensive onboarding and ongoing development.

Q: Visa sponsorship? Not typically for local Mexico roles.