Role Overview

Arrow Enterprise Computing Solutions, a powerhouse division of Arrow Electronics with over 16,500 employees across 58 countries and annual turnover exceeding $29 billion, is on the hunt for dynamic Inside Sales Associates fluent in English and French to join its Casablanca, Morocco team on Boulevard Al Quods. This role is the heartbeat of our sales engine, focusing on nurturing valued customer portfolios through primarily telephone interactions to pinpoint and secure the perfect IT products and services tailored to their unique needs. Whether it's servers, storage, virtualization, networks, security, infrastructure software, or cloud solutions, you'll be the go-to expert delivering global technological prowess to IT professionals, service companies, publishers, and integrators.

In this full-time position, you'll occasionally team up with Field Sales Representatives, supplier partners, engineers, and internal Arrow resources to provide stellar customer service and deep product knowledge, all aimed at expanding market share and fueling business growth. Quoting Bills of Materials (BOM) with precision, ensuring pricing accuracy, and systematically managing your portfolio through proactive sales actions and administrative savvy are daily cornerstones. As a true team player, you'll collaborate synergistically across Arrow, influencing at multiple organizational levels while identifying fresh sales opportunities by engaging buyers and engineers with quotes, technical support, and data sheets.

Beyond the initial sale, your impact continues with meticulous account maintenance—tracking shipments, managing orders, handling backlogs, expediting deliveries, and troubleshooting issues. You'll conduct competition analysis, research, and profiling, interacting seamlessly with Account Development Representatives (ADRs), Field Sales Reps (FSRs), and other territory resources. Top it off with after-sales excellence, ensuring products arrive on time at customer locations. If you thrive in a fast-paced, customer-centric environment and speak fluent English and French, this is your launchpad into a rewarding career at a global leader.

Day in the Life

Picture starting your day at Arrow's vibrant office on Boulevard Al Quods in Casablanca, Morocco, coffee in hand, diving into your customer portfolio. Mornings kick off with reviewing overnight orders, checking shipment statuses, and addressing any backlogs via our state-of-the-art CRM system. By 9 AM, you're on the phone, engaging a key client needing network security solutions—quoting a precise BOM, highlighting virtualization benefits in fluent French, and securing the order while upselling complementary cloud services.

Mid-morning, you collaborate with a Field Sales Rep on a complex integrator deal, pulling in an engineer for technical specs and a supplier partner for pricing confirmation. Lunch brings team huddles in the dynamic, friendly atmosphere, sharing wins and strategies with passionate colleagues. Afternoons involve proactive outreach: researching competitor moves, profiling new prospects, and cold-calling with tailored pitches in English. You troubleshoot a delayed storage shipment, expedite it seamlessly, and follow up to ensure customer delight.

As the day winds down, you analyze your portfolio's performance, update forecasts, and prep quotes for tomorrow. Wrapping up around 6 PM, you leave energized by the impact you've made, knowing your efforts drive Arrow's growth in Morocco's booming IT sector. This rhythm blends high-energy sales, technical acumen, and relationship-building in a supportive, international setting.

Why Casablanca, Morocco?

Casablanca, Morocco's economic powerhouse and Africa's gateway to Europe, offers an electrifying backdrop for your Arrow career. Situated on the Atlantic coast, this bustling metropolis of over 3.7 million pulses with modern skyscrapers like the iconic Hassan II Mosque alongside vibrant souks and world-class beaches. Boulevard Al Quods, your office hub, places you in the heart of the business district, minutes from Ain Diab's sandy shores and Morocco Mall, one of Africa's largest shopping havens.

Professionally, Casablanca thrives as Morocco's IT and finance epicenter, with tax incentives drawing global firms like Arrow. The city's strategic location bridges Europe, Africa, and the Middle East, fostering endless networking and growth opportunities. Culturally rich, enjoy fresh tagine, mint tea, and festivals year-round, while a low cost of living stretches your salary further—housing, dining, and leisure are remarkably affordable compared to Western hubs.

Arrow's presence here taps into Morocco's young, tech-savvy workforce and government-backed digital transformation. With excellent infrastructure, high-speed internet, and a multicultural vibe (French widely spoken), Casablanca equips you for success. Commute easily via modern trams, explore nearby El Jadida beaches on weekends, or jet to Marrakech in an hour. For career-driven professionals seeking adventure, work-life balance, and global impact, Casablanca is unmatched.

Career Growth Path

At Arrow Electronics in Casablanca, your Inside Sales Associate role is a springboard to exponential growth. Start by mastering portfolio management and sales quotas, advancing quickly to Senior Inside Sales within 1-2 years with top performance. From there, pivot to Field Sales Representative, leveraging your phone-honed skills for face-to-face deals across Morocco and beyond.

Excelsior paths include Account Manager for high-value clients, Sales Team Lead mentoring juniors, or Product Specialist diving deeper into servers/cloud. With Arrow's global footprint, international transfers to Dublin, Singapore, or Denver await top talent. Pursue certifications in IT sales, Cisco networks, or AWS cloud via company-sponsored training. Many alumni climb to Sales Director or Regional Manager, with clear KPIs and mentorship accelerating your trajectory in this quickly growing environment.

Compensation & Benefits

Arrow values your contributions with competitive pay estimated at $24,000-$36,000 USD annually (adjusted for Morocco's market), plus performance bonuses tied to sales targets. This full permanent contract includes CNSS social security, CIMR retirement plans, and comprehensive health insurance covering family needs. Enjoy a dynamic, friendly atmosphere with passionate teams, impact-driven culture, and worldwide recognition in IT distribution.

Additional perks: paid time off, professional development budgets, employee assistance programs, and team-building events. Thrive in a collaborative space fostering innovation and growth.

Team & Culture

Arrow's Casablanca team embodies synergy and passion, blending Moroccan hospitality with international flair. Multilingual colleagues (English/French/Dutch speakers) create a welcoming vibe where ideas flow freely. Expect open-door leadership, regular feedback, and celebrations of wins—big or small. Our culture prioritizes work-life balance, innovation, and customer obsession, making every day impactful.

How to Apply

Ready to electrify your career? Submit your CV and cover letter highlighting English/French fluency and sales experience via Arrow's careers portal. Shortlisted candidates enjoy swift interviews. Join us on Boulevard Al Quods today!

FAQ Section

Q: Is French fluency mandatory? Yes, alongside English, for seamless client interactions.

Q: What experience level is required? 2-5 years with a 2-year degree or equivalent.

Q: Is relocation support offered? Local candidates preferred; inquire during application.

Q: What's the work schedule? Standard business hours, full-time.

Q: Are bonuses included? Yes, performance-based on sales achievements.

Q: Training provided? Comprehensive onboarding and ongoing IT sales training.

Q: Remote work possible? Primarily on-site in Casablanca.

Q: Career progression realistic? Absolutely, with clear paths to senior roles.

Q: Benefits for family? Health insurance extends to dependents.

Q: Company culture like? Dynamic, friendly, collaborative international team.