Role Overview

Arrow Electronics, a global powerhouse in technology solutions, is seeking a talented Inside Sales Associate fluent in German to join its dynamic team in Casablanca, Morocco. As part of Arrow Enterprise Computing Solutions, you'll play a pivotal role in supporting sales operations for IT professionals worldwide. With over 16,500 employees across 58 countries and annual revenues exceeding $29 billion, Arrow provides cutting-edge solutions in servers, storage, virtualization, networks, security, infrastructure software, and cloud technologies. This position at the Boulevard Al Quods office offers a permanent full-time opportunity to contribute to a leading international organization while advancing your career in sales operations.

Your primary focus will be maintaining customer, lead, and sales activity data in our CRM systems with precision and efficiency. You'll provide essential administrative support to the sales team, ensuring smooth operations, and handle vendor requests and order-related issues seamlessly. Fluency in German is crucial, as you'll communicate with key European markets, bridging cultural and linguistic gaps to drive business success. This role demands excellent communication skills, teamwork, and a proactive attitude in a fast-paced, international environment.

Day in the Life

Imagine starting your day at Arrow's modern office on Boulevard Al Quods in Casablanca, Morocco, surrounded by a vibrant team of sales professionals. Your morning begins with reviewing CRM updates, entering new customer data from overnight leads, and organizing sales activities from the previous day. By 9:30 AM, you're collaborating with the sales team via Microsoft Teams, providing administrative support for upcoming client proposals.

Mid-morning, a German-speaking vendor contacts you regarding an order discrepancy. Leveraging your fluent German skills, you swiftly resolve the issue, coordinating with logistics and updating all relevant systems. Lunchtime offers a chance to network with colleagues from diverse backgrounds, sharing insights over Moroccan cuisine in the company cafeteria. Post-lunch, you dive into lead management, qualifying prospects and preparing reports for sales managers.

Afternoons often involve cross-departmental meetings, where your ability to collaborate shines as you align sales ops with procurement and customer service teams. You handle multiple customer inquiries in German, ensuring high satisfaction levels. As the day winds down around 5 PM, you finalize data entries, review tomorrow's priorities, and contribute to team huddles, leaving with a sense of accomplishment in a supportive, high-energy atmosphere.

Why Casablanca, Morocco?

Casablanca, Morocco's economic heartbeat, blends rich cultural heritage with modern business dynamism. As Africa's gateway to Europe, it hosts multinational headquarters and offers an ideal base for Arrow's operations. The Boulevard Al Quods location provides easy access to business districts, beaches, and the iconic Hassan II Mosque, balancing professional and personal life seamlessly.

Morocco's strategic position fosters a multicultural environment, perfect for German speakers engaging with European clients. The city boasts a thriving tech scene, affordable living costs, and world-class infrastructure. From savoring tagine in bustling medinas to enjoying Atlantic coastal walks, Casablanca offers an unbeatable lifestyle. Arrow's office here benefits from Morocco's growing IT sector, tax incentives, and skilled bilingual workforce, positioning you at the intersection of African opportunity and global commerce.

Career Growth Path

At Arrow Electronics, your career trajectory is limitless. Starting as an Inside Sales Associate, you'll quickly gain exposure to advanced CRM analytics and sales strategies. Within 12-18 months, promotion to Sales Operations Specialist is common, involving lead generation and pipeline management. Excel further to Sales Operations Manager, overseeing teams across regions.

Arrow's global structure opens doors to roles like Regional Sales Coordinator or International Account Manager, leveraging your German expertise for DACH markets. Long-term paths include Director of Sales Operations or VP-level positions. The company invests heavily in training—Salesforce certifications, leadership programs, and international rotations—ensuring continuous growth. Many associates advance to Arrow's European or US offices, building truly global careers.

Compensation & Benefits

Arrow offers competitive compensation reflecting Casablanca's market, estimated at $18,000-$25,000 USD annually, plus performance bonuses. This package supports Morocco's cost of living while rewarding excellence. Benefits include a full permanent contract with CNSS social security, CIMR retirement contributions, and comprehensive health insurance covering family members.

Additional perks encompass paid time off, flexible hours, remote work options post-onboarding, and employee assistance programs. Professional development budgets cover language enhancements and certifications. The collaborative culture features team outings, wellness challenges, and recognition awards, fostering holistic well-being in an international setting.

Team & Culture

Arrow's Casablanca team embodies passion and inclusivity, blending Moroccan hospitality with global professionalism. You'll join 50+ sales operations colleagues in a modern, open-plan office equipped with ergonomic setups and collaboration zones. Daily stand-ups and monthly town halls keep everyone aligned with company goals.

Culture emphasizes impact—your contributions directly influence $29B+ revenue streams. Diversity thrives with German, French, English, and Arabic speakers fostering cross-cultural exchange. Leadership promotes work-life balance through flexible policies and mental health support. Passionate collaborators celebrate wins together, from project milestones to cultural festivals, creating lasting bonds in a high-trust environment.

How to Apply

Ready to launch your Arrow career? Visit our careers portal at arrow.com/careers, search for 'Inside Sales Associate German Speaker Casablanca,' and submit your CV highlighting German fluency and sales experience. Include a cover letter detailing CRM proficiency. Our recruitment team reviews applications within 48 hours, with interviews conducted via Teams for initial rounds.

Prepare for behavioral questions on teamwork and scenario-based CRM tasks. Successful candidates receive offers within two weeks. Join us on Boulevard Al Quods and become part of Arrow's legacy in technology distribution.

FAQ Section

1. Is German fluency mandatory? Yes, fluent spoken and written German is required for vendor and customer communications.

2. What CRM systems does Arrow use? Primarily Salesforce, with training provided.

3. Is relocation assistance offered? Local candidates preferred; international hires may qualify for support.

4. What are the working hours? Standard 9 AM-6 PM, Monday-Friday, with flexibility.

5. Are there opportunities for promotion? Yes, clear paths to specialist and managerial roles.

6. What benefits does CNSS cover? Social security including healthcare and family allowances.

7. Is English required? Beneficial for internal communications; French is a plus.

8. How international is the team? Highly diverse, serving 58 countries.

9. What's the office environment like? Modern, collaborative, with team perks.

10. Can I work remotely? Hybrid after probation; primarily on-site initially.