Role Overview

Step into a leadership role that shapes the future of electronics distribution at Arrow Electronics, a Fortune 100 powerhouse headquartered in Denver, Colorado. As the Inside Sales Manager/Customer Program Manager at our Rockwell Site in Twinsburg, Ohio, you'll command a dynamic team driving strategic sales objectives in the competitive world of technology supply chains. This position demands a seasoned professional with 5-8 years of experience managing geographically dispersed teams, particularly those focused on creating selling opportunities within major strategic accounts.

Arrow Electronics serves as a vital supply channel partner to over 100,000 original equipment manufacturers, contract manufacturers, and commercial customers across telecommunications, information systems, transportation, medical, industrial, and consumer electronics markets. Your role will be pivotal in overseeing tactical solutions that not only meet but exceed sales targets, while nurturing high-potential talent and building a robust succession pipeline. With a hybrid schedule offering three days at the Rockwell Site and two days from home, this position blends high-impact office collaboration with work-life flexibility.

Expect to serve as the strategic point person for your sales team, resolving escalated issues, driving large deals through aggressive negotiation, and maintaining the delicate balance between customer service excellence and company profitability. Proficiency in tools like Microsoft Excel, Outlook, and Teams is essential, as is deep expertise in electronics supply chain dynamics, complex quoting for drawings and parts quality, and fostering long-term client partnerships.

Day in the Life

Your day at Arrow Electronics in Twinsburg, Ohio, begins with a strategic review of team performance metrics in the Opportunity Manager system. By 8:30 AM, you're diving into morning huddles via Microsoft Teams, aligning your geographically dispersed team on priorities and addressing overnight escalations from key accounts. The Rockwell Site buzzes with energy as you transition to hybrid in-office days, collaborating face-to-face with cross-functional partners on complex deal strategies.

Mid-morning involves coaching sessions with high-potential reps, reviewing their opportunity pipelines and providing course corrections to ensure data accuracy. You'll spend time quoting intricate technical drawings, leveraging your supply chain expertise to craft competitive bids that win major deals. Lunch often doubles as networking with vendor partners, educating them on Arrow's transaction processes.

Afternoons are dedicated to driving revenue: negotiating multimillion-dollar contracts, resolving customer pain points, and using rigorous analytical methods to solve supply chain bottlenecks. You'll monitor real-time dashboards, measure progress against goals, and hold accountability discussions. As the day winds down, you focus on talent development—crafting personalized growth plans, scouting recruitment prospects, and partnering with HR on succession strategies. Remote days from home allow deep-dive analysis in Excel, forecasting trends, and strategic planning, ensuring you're always ahead of market shifts in Twinsburg's thriving industrial landscape.

Why Twinsburg, Ohio?

Twinsburg, Ohio, emerges as a strategic hub for manufacturing and technology innovation, perfectly positioning Arrow Electronics' Rockwell Site at the heart of America's industrial Midwest. Nestled in Summit County just 20 miles southeast of Cleveland, Twinsburg offers an ideal blend of small-town charm and big-city access. With a population of around 19,000, this community boasts top-rated schools, safe neighborhoods, and a cost of living 10% below the national average, making it family-friendly and financially savvy.

The city's economic vitality stems from its manufacturing heritage, hosting over 1,000 businesses including Fortune 500 giants in automotive, aerospace, and electronics. Proximity to the Cleveland Clinic, NASA Glenn Research Center, and major highways like I-480 positions Twinsburg as a logistics powerhouse. Outdoor enthusiasts thrive here with the Twinsburg City Park, Cuyahoga Valley National Park trails, and seasonal festivals like the annual Twins Days—the world's largest gathering of twins.

For professionals, Twinsburg delivers unmatched work-life balance: commuter-friendly with quick access to Cleveland's cultural scene, Akron's universities, and international airports. Housing options range from historic homes to modern townships, with median home prices around $300,000. The region's four distinct seasons offer picturesque autumns and snowy winters ideal for skiing at nearby Boston Mills. Choosing Twinsburg means joining a community where professional growth at Arrow intersects with vibrant local life, from high school sports to craft breweries and farmers markets.

Career Growth Path

Arrow Electronics invests heavily in talent pipelines, making this Inside Sales Manager role a launchpad for executive trajectories. Start by mastering team leadership and complex account management, then advance to Regional Sales Director overseeing multiple sites. High performers transition to National Sales leadership or Global Account Management, leveraging Arrow's worldwide network.

Succession planning is embedded in your DNA here—nurture your team's potential while positioning yourself for Vice President of Sales roles. Cross-functional exposure to supply chain, vendor partnerships, and strategic initiatives opens doors to operations or business development. Arrow's commitment to development includes leadership training, MBA sponsorships, and mentorship from Fortune 100 executives. In Twinsburg, Ohio, your career trajectory aligns with Rockwell Automation synergies, potentially leading to enterprise-wide impact across Arrow's 22,000-employee global footprint.

Compensation & Benefits

Arrow delivers competitive compensation reflecting Twinsburg's market dynamics: base salary from $105,300 to $115,832 annually, plus target incentives pushing total rewards well into six figures. This range accounts for experience, skills, and performance, with finalized pay ratios at offer stage. Beyond salary, enjoy a comprehensive benefits suite rivaling top employers.

Health coverage includes medical, dental, and vision plans with low deductibles. Retirement security via 401k with generous matching, plus HSA/HRA options for tax-advantaged savings. Accrue substantial PTO from day one, complemented by short- and long-term disability. Growth-focused perks encompass tuition reimbursement, certification funding, and internal mobility programs. Hybrid flexibility enhances balance, while Arrow's EEO commitment ensures inclusive advancement opportunities.

Team & Culture

Arrow's Twinsburg team embodies collaborative excellence, blending Rockwell Site's engineering precision with sales agility. Expect a high-performance culture valuing innovation, accountability, and customer obsession. Diverse teams foster inclusive dialogue, supported by ERGs and leadership committed to work-life integration. Recognition programs celebrate wins, from quarterly awards to President's Club trips. Global resources empower local impact, creating a supportive environment where your leadership drives collective success.

How to Apply

Ready to elevate your career? Visit Arrow's careers portal, search for Inside Sales Manager/Customer Program Manager in Twinsburg, Ohio, and submit your tailored resume highlighting sales management achievements, supply chain expertise, and Excel proficiency. Prepare for behavioral interviews focusing on deal negotiation and team development. Prompt applications encouraged—requisitions close quickly. Redact age-identifying info if preferred; Arrow values diversity.

FAQ Section

Q: What is the work arrangement for this role? A: Hybrid schedule—3 days per week at the Rockwell Site in Twinsburg, Ohio, and 2 days remote from home.

Q: What salary range is offered? A: Annual base range of $105,300 - $115,832 USD, plus target incentives based on performance.

Q: What experience is required? A: 5-8 years in sales management, preferably with electronics supply chain and complex account experience.

Q: Is relocation assistance provided? A: Arrow evaluates case-by-case; Twinsburg's affordability often eliminates need.

Q: What tools will I use daily? A: Microsoft Office (Excel proficiency key), Outlook, Teams, and Arrow's Opportunity Manager CRM.

Q: How does Arrow support career growth? A: Through talent development plans, succession pipelines, and global opportunities.

Q: Is this a full-time position? A: Yes, full-time role in the Sales job category.

Q: What makes Twinsburg special for this job? A: Strategic manufacturing hub with excellent quality of life and proximity to Cleveland.

Q: Does Arrow offer benefits from day one? A: Yes, comprehensive medical, 401k matching, PTO, and more available immediately.

Q: Is the company committed to diversity? A: Absolutely—EEO employer prioritizing inclusive hiring practices.