Role Overview

As an Internal Account Manager at Arrow Electronics in the United Kingdom with a fully remote working model, you'll step into a dynamic role at the heart of Arrow Global Components (AGC), a powerhouse in electronic components distribution. Arrow Electronics stands as a global leader, reselling, customizing, and distributing cutting-edge electronic components to customers across the world. Your mission? To independently manage end-to-end customer relationships, becoming the trusted primary point of contact for your assigned accounts. This isn't just account management; it's about delivering exceptional customer service while proactively driving sales growth, maximizing margins, and expanding market share with key suppliers.

Picture yourself leveraging internal teams and external resources to ensure quoting, order processing, demand fulfillment, and on-time delivery run like clockwork. You'll troubleshoot issues with finesse, providing timely solutions that strengthen partnerships. Serving as the vital liaison between suppliers and customers, you'll build long-term business relationships that fuel Arrow's success. Collaborating with field Account Managers on key accounts adds another layer of strategic impact. This role demands a commercial mindset, customer service excellence, and the ability to thrive in ambiguous environments—all while working remotely from anywhere in the United Kingdom.

Day in the Life

Your day as an Internal Account Manager begins with a virtual team huddle via Microsoft Teams, aligning on priorities across time zones in the United Kingdom. Diving into your CRM dashboard, you review overnight orders, customer inquiries, and supplier updates. First up: responding to a key client's urgent quote request for semiconductor components. You collaborate with the pricing team, negotiate margins, and deliver a competitive proposal within hours—earning immediate praise.

Mid-morning shifts to proactive outreach. You analyze account data to identify upsell opportunities, scheduling calls with decision-makers. One conversation uncovers a supply chain bottleneck; you swiftly coordinate with suppliers and logistics for a seamless resolution. Lunch is flexible—perhaps a walk in your local park, embodying the remote lifestyle's freedom. Afternoon brings order processing: confirming stock availability, processing high-volume demands, and ensuring delivery ETAs. A supplier query arises; as liaison, you bridge the gap, securing commitments that delight the customer.

Ending with forecasting and reporting, you update sales pipelines, flag growth potential, and prep for tomorrow's key account sync with field teams. Wrapping up by 5 PM, you log off feeling accomplished, having driven tangible business value—all from your home office in the United Kingdom. This rhythm blends autonomy, collaboration, and impact, perfect for self-starters who excel remotely.

Why United Kingdom?

The United Kingdom offers an unparalleled backdrop for remote careers at Arrow Electronics. From bustling London to serene Scottish Highlands, this nation's world-class infrastructure supports seamless remote work. High-speed broadband blankets even rural areas, ensuring you're always connected to global teams. The diverse economy—spanning tech hubs in Cambridge, manufacturing in the Midlands, and finance in Edinburgh—means Arrow's electronic components reach every sector.

Cultural richness abounds: historic landmarks, vibrant festivals, and international cuisine foster work-life balance. Post-Brexit innovation surges in semiconductors and renewables align perfectly with AGC's portfolio. Remote flexibility lets you live affordably in Manchester or thrive in Bristol's creative scene. Excellent healthcare via the NHS, top-tier education, and efficient rail networks (hello, Ride2Work benefit!) make the United Kingdom ideal. Plus, 25 days' leave means exploring Stonehenge or the Lake District guilt-free. For Internal Account Managers, the United Kingdom's time zone syncs effortlessly with European suppliers and U.S. HQ, positioning you for global success.

Career Growth Path

Arrow Electronics invests heavily in your trajectory. Start as Internal Account Manager, mastering customer dynamics and sales tools. Within 12-18 months, advance to Senior Internal Account Manager, leading complex accounts and mentoring juniors. Next: Key Account Manager, owning strategic partnerships with multimillion revenue potential. Ambitious? Pivot to Field Account Management for customer-facing excitement or Sales Operations for analytical depth.

Cross-functional paths include Product Management, where your supplier knowledge shines, or Supply Chain roles leveraging logistics expertise. Leadership tracks lead to Sales Director or Regional Manager positions. Arrow's flat structure accelerates promotions—many rise rapidly through proven results. Ongoing training covers CRM mastery, negotiation workshops, technical certifications in electronics, and leadership programs. Remote workers access the same opportunities via virtual PD sessions. With AGC's global footprint, international transfers to Dublin or Singapore beckon. Your growth is proactive, supported by performance reviews, 360 feedback, and personalized development plans.

Compensation & Benefits

Earn competitively with a base salary plus uncapped variable pay tied to results—think commissions on sales growth and margins. Benefits shine: People Points for flexible rewards, Tastecard for 2-for-1 meals, Canada Life-LifeWorks for mental health support, Ride2Work for cycle-to-work savings, and Gymflex for fitness discounts. Fully remote means no commute costs, plus 25 days' holiday. Enjoy pension matching, private medical options, and employee assistance. Professional development budgets fund certifications; team events (virtual and in-person) build bonds. This package values your contributions holistically.

Team & Culture

Arrow's culture thrives on trust, collaboration, and flat hierarchies. Remote teams in the United Kingdom connect daily via Slack and Zoom, fostering openness. Diverse backgrounds fuel innovation—your ideas matter regardless of location. Weekly stand-ups celebrate wins; quarterly virtual town halls share vision. Self-starters flourish in this ownership-driven environment, with managers coaching rather than micromanaging. Inclusive policies champion equality; ERGs support women in tech, LGBTQ+ allies, and more. Fun perks like online escape rooms keep spirits high. It's a place where long-term relationships—with colleagues, customers, suppliers—define success.

How to Apply

Ready to join Arrow Electronics? Submit your CV and cover letter via our careers portal, highlighting sales achievements and customer success stories. Tailor your application to AGC's electronic components focus. Interviews include a competency-based panel (virtual), role-play scenario, and final chat with sales leadership. We move fast—expect feedback within a week. Background checks apply; start dates flexible for remote onboarding. Arrow is an equal opportunity employer committed to diversity.

FAQ Section

Q: Is this role truly remote anywhere in the United Kingdom? Yes, work from any United Kingdom location with reliable internet.

Q: What's the salary range? Competitive base plus variable; typically £45,000-£60,000 base equivalent.

Q: Do I need electronics experience? Beneficial but not required—willingness to learn is key.

Q: How is performance measured? Via sales targets, customer satisfaction, margins, and growth metrics.

Q: What's the team structure? Flat, collaborative with regional sales leads and support functions.

Q: Are there travel requirements? Minimal; occasional virtual customer meets or team events.

Q: What tools do you use? Salesforce CRM, ERP systems, Microsoft 365 suite.

Q: How long is onboarding? 4-6 weeks virtual training program.

Q: Can I progress internationally? Yes, opportunities across Arrow's global network.

Q: What's the work-life balance like? Excellent—flexible hours, 25 days leave, remote freedom.